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So the throttling continues. Now we know they crippled the screen brightness, speakerphone and camera flash also. Who knows what else? All the past crimes are forgiven for $29. I say fu Apple. This fixes nothing until you give me a choice to throttle or not throttle or affect any other piece of hardware on my device.

Glad others are seeing straight through this.
 
Frankly , no one cares what angry or apologetic posters think. Though it was a big deal to hit the world press and apple to back paddle in damage control....so yeah, this is a big deal.

For anyone saying this is not a big deal......... yeah maybe them, though Apple for on disagrees .....as this is what this forum is about.... and if you do the maths, $50 loss on each battery.....yeah that Is a big deal..... :)

It's not a $50 loss per battery. Batteries are cheap. You can buy them for less than $10 on eBay and even at that price they're making a nice profit.

Apple is also going to sell a good number more than they ever would without this program. So while they're making less per unit, they're greatly increasing their sales of units.

In the end, this won't hurt Apple one bit and they'll come away with more money than before.
 
...and what about us iPhone 6S Plus owners that thought our devices were so ancient and were so slow that it was deemed necessary to upgrade to an 8 Plus? So you’re now telling me I only needed a new battery? What compensation do we get? Disgusting practice. I’m [was] a huge me Apple fan. The Apple is rotting.

This is the first move by apple to make this go away. They are trying the cheapest option to get out.

I suspect this has lots of legs left .... especially for the scenario you described.
 
I call bulls***. My 6+ was never a stuttering mess until iOS 11. I would know if it had started with 10.2.1.

My 6+ also has never had stability issues. Not once has it ever shut down on it's own. Until iOS 11 performance was as good or better than the day I bought it.

Now Apple want's me to pay a thirty bucks to restore performance? Why don't they just update iOS 11 to stop gimping my phone?
 
$29 isn't bad. I still think Apple will go ahead and have to fight the multiple class action suits. Maybe something comes out of it? Maybe nothing comes out of it. $29 is still something they attempted to lower consumer frustrations.
 
I want to think about this another way. Apple goes out of there way to tell us, how fast their devices are. How they are twice as fast as last years model, etc. Speed is a MAJOR selling point.

They have now admitted, that the way they engineered their devices, they can only maintain that speed for a year. Isn't there any sort of reasonable assumption, that the advertised speeds should be available for some sort of reasonable lifetime of the product... As purchased... At an apple store on day one.
 
In a letter explaining its policies, Apple apologizes for the misinformation that's been spread and says that it would never "intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades."

Ummmm, tell that to the 2009 Mac Pro 8 core with 32 gigs of RAM which I had to dump for $150 when I couldn't update the system any more...
That 2009 mac pro could go all the way to high sierra & 12 cores too, quite easily.
 
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I call bulls***. My 6+ was never a stuttering mess until iOS 11. I would know if it had started with 10.2.1.

My 6+ also has never had stability issues. Not once has it ever shut down on it's own. Until iOS 11 performance was as good or better than the day I bought it.

Now Apple want's me to pay a thirty bucks to restore performance? Why don't they just update iOS 11 to stop gimping my phone?

...or maybe get a phone that is not three years old and expect the speed of one that is 3 months old?
 
It's not a $50 loss per battery. Batteries are cheap. You can buy them for less than $10 on eBay and even at that price they're making a nice profit.

Apple is also going to sell a good number more than they ever would without this program. So while they're making less per unit, they're greatly increasing their sales of units.

In the end, this won't hurt Apple one bit and they'll come away with more money than before.

$50 lost profit...

What eBay got to do with This thread ???

It’s already hurt apple, this is what this thread is about.....
 
It was meant to make your phone last longer, not force an upgrade. It was the exact opposite.

This is the first time Apple has done this and never concerned about older model's battery life. You All are naive to think this is altruistic by Apple. Just lazy and poor "general coding" and not caring about support for near term and not even older devices...the final analysis...Apple will be held accountable in Lawsuits showing to be corrupt in forcing upgrades. This BS gesture is "Lawsuit" mitigation...
 
I call bulls***. My 6+ was never a stuttering mess until iOS 11. I would know if it had started with 10.2.1.

You're wrong. The data is out there to support it, go check the GeekBench blog.

My 6 was randomly shutting down at under 40% battery showing in early 2017. iOS 10.2.1 resolved that issue. It's still on iOS 10.3.whatever and was experiencing slowdown until the battery was replaced a couple weeks ago.
 
This will end up being free to qualified owners. The throttling was to prevent the phone from melting down. The performance hit was significantly measurable.
 
I want to think about this another way. Apple goes out of there way to tell us, how fast their devices are. How they are twice as fast as last years model, etc. Speed is a MAJOR selling point.

They have now admitted, that the way they engineered their devices, they can only maintain that speed for a year. Isn't there any sort of reasonable assumption, that the advertised speeds should be available for some sort of reasonable lifetime of the product... As purchased... At an apple store on day one.

I'm with you on this, it's BS.
 
This is so bad. So consumers should pay them more money for their mistake? Not supporting this company anymore.

What about root cause? They can’t produce their fast processors if they don’t work with batteries at full clock speed after some time. No wonder they are ahead of android in CPUs (in a short period from purchase date) if batteries can’t push them for long. Then admit that instead.
 
Batteries die. Its a thing. They should not offer free replacements unless under warranty.

Apple promised 500 cycles up to 80%. That’s two years. There should be no throttling period until the battery goes below that. Reality is, throttling occurs way before that and Apple refuses to replaced a “healthy” battery.

People are missing the point. Fixing the battery will not solve the problem of Apple crippling our devices. Seems like that practice will continue once Apple’s bribery system is completed in a year. Then back to business as usual.

Here’s your battery health info. But we are putting a few ms delay to open apps, added an one second home button delay feature, and make your favorite iMessage app slow as hell because we added more animojis. Your phone can’t use animoji’s? Well, we installed it anyway so we can eat up your ram and increase the load time. This should only allow one safari page not to have to refresh. And we ain’t telling you.
 
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They can't turn this throttling "feature" off and they have just admitted it.

Sure they can. Just disable the code added in 10.2.1 and let the phone crash when the battery cannot provide sufficient power to the components like before.


There are multiple reports in different threads on this forum about cases where a phone has had battery and performance issues and most apparently also affected by throttling, but they've still passed Apple's diagnostics and a battery swap has been denied despite the customer offering to pay for it.

My three-year old 6 Plus burned through it's battery something fierce, but Coconut said the battery still had 92% available capacity. I'm assuming it was just iOS 11's new features drawing down the battery faster than earlier series plus the overall age of the battery.


$29 is not cheap (why should the consumers pay for Apple screw up?). Apple are the cheap ones here. Once again they admit a design flaw and refuse to properly address it. The free battery replacement for a few years would have been the adequate solution but we will get there. Give Apple another week.

All Li-Ion batteries degrade over time and their usable capacity decreases. If it's anyone's screw-up, it's the battery manufacturers but I don't blame them for the natural laws of chemistry and physics.


People are missing the point. Fixing the battery will not solve the problem of Apple crippling our devices. Seems like that practice will continue once Apple’s bribery system is completed in a year. Then back to business as usual.

People who have run benchmarks on batteries below 80% usable capacity and freshly replaced batteries with 100% usable capacity report throttling no longer happens and performance returns to full so fixing the battery will very much fix the problem of "crippling" the device.
 
Apple customer service is number 1, nobody can beat that!

Apparently, their legal and public relations departments are even better.
Apple knew aging batteries compromised performance. Instead of informing phone owners of that and promoting battery replacements to restore performance, they disguised the battery’s significance by preserving its daily runtime, leaving owners to speculate that performance slowdowns were OS related. If owners suspected the battery was to blame, Apple refused to oblige owners unless the battery met Apple’s criteria for replacement.

Apple may not intentionally compromise a product’s performance or longevity, but they aren’t above exploiting a product’s inherent limitations and consumer naïvety.
 
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