Apple to Offer $29 iPhone Battery Replacements, More Battery Health Info in iOS

[Puddled]

No. iPhones with defective batteries won’t provide full sustained performance (which is how Apple designed it to work). Apple might change this or give the user a choice, but for now that’s how it works.

So according to you guys here championing apple, the iphone needs a 100% healthy battery to function properly and that apple are only on the hook to ensure this works for 12 months warranty and this is how Apple designed it to be?

Intetesting

How much does this premium smartphone experience cost again?

 

[MH01]

So you understand why processor throttling would be necessary for thermal safeguards within a phone, but not throttling related to peak power/battery charge? That's kind of hilarious.

Ummmm you are the one that needs to prove android throttles due to battery issues...... it's kinda hilarious you excpect me to prove your point.

Do you even realise why a CPU throttles under heat ? Make me laugh

 

[I7guy]

Correct.

Apple took a step and implemented a software solution to the sub standard battery and CPU design which they only noticed once the warranty returns on failing, newish iphones came pouring in. The soution was to cripple the phone before it could kill its battery any further and did so without telling the user.

Im glad you are now understanding some of the issues here

Right, than how are phone shutdowns explained on android. Substandard battery? Substandard software? Substandard hardware? All of the above?

Crippling the phone and having it working is a heck of a lot better than having the phone die.
[doublepost=1514568414][/doublepost]

That graceful management caused many users to upgrade to a newer model never realising the battery was the problem.

If my iPhone 7 suffered 1 shutdown I would go to the store and get it rectified. If Apple slows down my phone I will feel like throwing my phone against the wall every time I use it because I don’t know how to fix it and the battery shows up fine on Apple diags.

Prove the bolded. What is many?

 

[Puddled]

So you understand why processor throttling would be necessary for thermal safeguards within a phone, but not throttling related to peak power/battery charge? That's kind of hilarious.

That you dont understand the difference? Yes it is.

Except i think you know full well the difference and are (like others here) playing devils advocate.

Why you do this is beyond me. Its just a phone

 

[Radon87000]

From the very beginning of the article:

"The gist, as it always is, is that Apple is being super petty and trying to force customers to upgrade their phones by making their old phones run slower.

As always, the answer is no. It would be beyond stupid and incredibly short-sighted for Apple to do this and, if it was actually true, would likely lead to tangles of a governmental and legal nature that no company like Apple would ever want to happen.

Instead, Apple is focusing attention on smoothing out the very high and quick peaks of power draw that can cause problems with older batteries."

Now, I've noticed already that the same people that are claiming that throttling for thermal purposes is no big deal are now also trying to claim that trying to control peak power/battery charge is somehow a big deal. In reality, they're both standard approaches to dealing with physical realities (limitations of technology combined with heat, limitations of battery technology).

That’s not called debunking. They are simply stating that they are throttling the phone in peak power draw and in their most recent letter they admitted that the throttling can be permanent

“The level of perceived change depends on how much power management is required for a particular device.

In cases that require more extreme forms of this power management, the user may notice effects such as:

• Longer app launch times
• Lower frame rates while scrolling
• Backlight dimming (which can be overridden in Control Center)
• Lower speaker volume by up to -3dB
• Gradual frame rate reductions in some apps
• During the most extreme cases, the camera flash will be disabled as visible in the camera UI
• Apps refreshing in background may require reloading upon launch”

The question is just this. If the phone was being throttled why was the user not informed and why the solution resorted to was slowing the phone. How is the user supposed to know the battery is the problem?

 

[MH01]

Right, than how are phone shutdowns explained on android. Substandard battery? Substandard software? Substandard hardware? All of the above?

Crippling the phone and having it working is a heck of a lot better than having the phone die.
[doublepost=1514568414][/doublepost]
Prove the bolded. What is many?

Cold weather . One of the main reasons for random shutdowns.

You realise even this issue aside, apple , android, windows, suffer from random shutdowns/restarts , it's really un related this this. Even with this "throttling" non battery related shutdown/restarts will happen

 

[manu chao]

Can you please explain the following?

1. Why my iphone is throttled when plugged in?

Either there is a misunderstanding or Apple implemented the throttling sloppily. Why would Apple decide to throttle a plugged-in phone but not one which had its battery replaced? To push battery replacements while nobody knew that battery replacements solved the throttling? Incompetence is more often the reason for something than malice.

2. Why Apple diagnosed my failing battery as "fine" and refused to replace it? I was willing to pay.

Because the service personal was given the 80% capacity as the "fine" criterium. They could not communicate the battery-isn't-able-anymore-to-provide-the-full-current-despite-having-still-a-larger-than-80%-capacity-and-is-throttled-therefore to its service personal and keep this 'solution' secret at the same time.

3. What was I supposed to do when the Apple genius told me that my iphone was so super slow because it's old and NOT because it's the battery?

Try to find other reliable information online. Individual Geniuses have told us a lot of nonsense over the years because they didn't know better. Essentially Apple hoped you would replace the battery anyway.

4. How was I supposed to know the phone was slow because of my battery when I was told otherwise?

Sometimes there is no solution to a problem. Until people started posting that a new battery made their phones faster, it was impossible to know for any individual to know the solution.

 

[Radon87000]

Crippling the phone and having it working is a heck of a lot better than having the phone die.

I don’t like my expensive phone being crippled so How do I know what’s the reason my phone is crippled?

Prove the bolded. What is many?

That can’t be proven but as an anecdote I did.[/QUOTE]

 

[gnipgnop]

why my iphone is slow even when plugged in?

I don't know. Why do you believe your problem is specific to this issue? The throttling in question is not related to general use. It's specific to limited peak power/battery charge level scenarios that could cause an auto shutdown.

 

[dialogos]

Either there is a misunderstanding or Apple implemented the throttling sloppily. Why would Apple decide to throttle a plugged-in phone but not one which had its battery replaced? To push battery replacements while nobody knew that battery replacements solved the throttling? Incompetence is more often the reason for something than malice.

Because the service personal was given the 80% capacity as the "fine" criterium. They could not communicate the battery-isn't-able-anymore-to-provide-the-full-current-despite-having-still-a-larger-than-80%-capacity-and-is-throttled-therefore to its service personal and keep this 'solution' secret at the same time.

Try to find other reliable information online. Individual Geniuses have told us a lot of nonsense over the years because they didn't no better. Essentially Apple hoped you would replace the battery anyway.

Sometimes there is no solution to a problem. Until people started posting that a new battery made their phones faster, it was impossible to know for any individual to know the solution.

I agree with the above. And that's why many people upgraded their iphones because they had no clue it was the battery.

The average user will not start searching for the solution in forums..

 

[SparkOnShore]

ABS is a built-in safety mechanism for cars. Auto shutdown is a built-in safety mechanism for iPhones. Neither the user of the car or the user of the iPhone is going to be specifically aware of the exact scenarios where that safety mechanism is going to activated. And neither safety mechanism is intended to be active all of the time...only in very specific situations. Following that?

Apple then added an additional layer to the safety mechanism for the iPhone that slowed processor speeds instead of activating the auto shutdown. So it's just the evolution of the safety mechanism. Are you personally aware of the evolution of ABS safety mechanisms through the years? Probably not. But that doesn't mean something is being done "behind your back" in a deceptive manner. It's an attempt to improve the technology.

Consumer should be informed about it. As simple as that...Apple is guilty just because they did not inform their customers that their phones are slow due to their aging batteries and not due to any other phone’s problem...

 

[puckhead193]

Battery-gate, it’s coming.

at least our batteries don't explode #AppleFanBoy

 

[Radon87000]

I don't know. Why do you believe your problem is specific to this issue? The throttling in question is not related to general use. It's specific to limited peak power/battery charge level scenarios that could cause an auto shutdown.

Apple has already said this throttling can be noticed in general use which does not involve benchmarks

“ In some cases, a user may not notice any differences in daily device performance. The level of perceived change depends on how much power management is required for a particular device.”

 

[gnipgnop]

That you dont understand the difference? Yes it is.

Yes, I understand the difference. However, trying to claim that heat throttling is perfectly understandable as a safeguard while also trying to claim that peak power/battery charge throttling is not understandable as a safeguard..that's what is hilarious. Both forms of throttling are directly due to limitations with technology in the physical world. Neither one is more suspicious than the other.

 

[Precision Gem]

I think the real truth here is Apple slowed the phones so that people would upgrade to a newer phone.
The phones worked fine until people updated to the new IOS which contained the code to slow down the phone.
If it was just the battery, then why do the phones slow down when connected to power?

Apple is trying to spin this in a way that they were really doing a favor by making your phone so slow it's basically useless, when in fact they were twisting your arm to buy a new phone.

Tim Cook should step down over this cover up.

 

[MH01]

I don't know. Why do you believe your problem is specific to this issue? The throttling in question is not related to general use. It's specific to limited peak power/battery charge level scenarios that could cause an auto shutdown.

well it's a relief this throttling will not take affect during general use of an iPhone!! Whats everyone's complaining about ?

Might be time you actually understood the issue here ... you seem to think that this throttling is rare and random.....

 

[opfreak]

Apple already debunked the Geekbench claims.Try something else.

https://techcrunch.com/2017/12/20/a...ones-with-older-batteries-are-running-slower/

no they didn't.

 

[Radon87000]

well it's a relief this throttling will not take affect during general use of an iPhone!! Whats everyone's complaining about ?

Might be time you actually understood the issue here ... you seem to think that this throttling is rare and random.....

Apple has already said it could happen in general use.

 

[Puddled]

Right, than how are phone shutdowns explained on android. Substandard battery? Substandard software? Substandard hardware? All of the above?

Crippling the phone and having it working is a heck of a lot better than having the phone die.

Seriously?

60 pages of discussion and you still have no concept of premature failure?

 

[Pez555]

I think the real truth here is Apple slowed the phones so that people would upgrade to a newer phone.
The phones worked fine until people updated to the new IOS which contained the code to slow down the phone.
If it was just the battery, then why do the phones slow down when connected to power?

Apple is trying to spin this in a way that they were really doing a favor by making your phone so slow it's basically useless, when in fact they were twisting your arm to buy a new phone.

Tim Cook should step down over this cover up.

Ding ding ding.

People are so naive when it comes to business.

 

[MH01]

Now, I've noticed already that the same people that are claiming that throttling for thermal purposes is no big deal are now also trying to claim that trying to control peak power/battery charge is somehow a big deal. In reality, they're both standard approaches to dealing with physical realities (limitations of technology combined with heat, limitations of battery technology).

Explain why a CPU throttles. Cause I don't think you understand the reason here , hence you think both are the same.

 

[I7guy]

Seriously?

60 pages of discussion and you still have no concept of premature failure?

Seriously?

60 pages of discussion doesn't constitute proof of anything except opinions. The only facts in the case:
- li-ion batteries age, operating system independent
- apple has implemented software to guard against shutdowns
- it's been reported there are shutdowns on android
- apple is now on a case by case basis, replacing batteries for $29

Those are the facts. You can't prove premature failure.

 

[AlexH]

So are these shenanigans going on with iPads too?

 

[dialogos]

Seriously?

60 pages of discussion doesn't constitute proof of anything except opinions. The only facts in the case:
- li-ion batteries age, operating system independent
- apple has implemented software to guard against shutdowns
- it's been reported there are shutdowns on android
- apple is now on a case by case basis, replacing batteries for $29

Those are the facts. You can't prove premature failure.

let's keep this post... let's see what will happen in EU where consumer law is strong.

 

[manu chao]

If the phone was being throttled why was the user not informed.

Because then:
(a) users will start to question whether a battery that can only provide one to two years of close to nominal performance (let's say between 80 to 100% of its original performance, both in battery life and CPU performance) wasn't a design flaw grievous enough that it should warrant a free replacement.
(b) because it would generate the headline that Apple is slowing down older phones (and create a discussion that ignores the asterisk that the slowdown was to prolong battery life/prevent unexpected shutdowns, ie, Apple didn't want to give any ammunition to the conspiracy theorists that claim that Apple slows down older phones as a general rule for no specific reason other than to promote new iPhone sales).

Obviously point (b) backfired massively and (a) is partially happening by Apple reducing the battery replacement price by 63%.

and why the solution resorted to was slowing the phone.

Because it would have been the solution most people would have chosen themselves if they had been given the choice between unexpected shutdowns or a significantly shorter battery life and a moderate slowdown of the phone at low charge levels and temperatures. It also prevented point (a) for almost a full year. Essentially Apple hoped to avoid point (a) and (b) until the iPhone 6 and 6s were old enough that people either replaced their batteries anyway or accepted that they were old enough to warrant the slowness.

How is the user supposed to know the battery is the problem?

He or she wasn't supposed to know. That was the price to pay for the "greater good" of avoiding point (a) and (b).