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Apple to Offer $29 iPhone Battery Replacements, More Battery Health Info in iOS

lazard said:
They will replace your battery if it fails their diagnostic test!



/s
Click to expand...

That’s a big if there ...

And even if they change the battery you’re just going to buy some time before throttling reoccurs , especially if not the battery alone but other factors or combination of factors lead to the need to prematurely cut power consumption via throttling, screen dimming, lowering speaker output ecc
 
ChrisChaval said:
Apple of course

They already handle it that way

Some members here reportedly have been turned down when asking for a battery replacement and offering to pay for it

If diagnostics say your battery is good they will not change the battery for you

Let’s hope they fine tune their diagnostics software ....
Click to expand...

That's the kicker here. Your phone will be throttled way before Apple determines the battery needs replacement. You'll be forced to use the throttled phone until the battery gets bad enough that Apple will replace it. I can understand Apple turning people away until the battery is on it's last legs if they are paying for it, but if the customer is paying then they should replace it.

The only way to get a new battery through Apple if they determine that you don't need one is to get a new phone. If you keep your phone long enough at some point you'll have to deal with a slow throttled phone until Apple says the battery is bad enough for replacement.
 
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MH01 said:
That's standard procedure when you visit a genius , they ask you to do that . In certain situation it solves issues . His issues were also with battery drain and not throttling .
Click to expand...

No, he specifically says that the performance of his phone slowed down significantly after installing iOS 11. That was what made him go to the Genius in the first place. Both the battery drain AND the slower performance were solved.
 
gnipgnop said:
That isn't what Apple did, and the solution to slow-down problems with iPhones isn't guaranteed to be related to the battery.
Click to expand...

It's precisely what they did. They even confessed to it.

I have before and after GeekBench runs just to get some objective data to support the clear subjective sluggishness.

iPhone 6 before battery replacement: single-core 823, multi-core 1397
iPhone 6 AFTER battery replacement: single-core 1470, multi-core 2526

That is just after a 5 minute battery replacement while I watched they guy. No backup / wipe / restore. I ran the second benchmark as I was walking out of the repair shop.
 
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gnipgnop said:
Read this link...

http://mglenn.com/blog/2017/12/22/apples-bungled-battery-feature

If what you're claiming is true, how would it be possible for this guy to solve the performance issues on his 6s running iOS 11 through a simple backup, wipe, and restore? The battery had nothing to do with it. Apple's changes in the OS to prevent auto shutdowns had nothing to do with it. That seems to throw a wrench into the idea that an iPhone running slower automatically = CPU throttling by Apple.
Click to expand...

My 6S was running like rubbish after iOS 11, the systems folder kept on filling up my storage space with 30 or 50 gig plus of crap. A wipe and restore fixed it, so that could be what the person you referred to had also.

iOS 11 hasn’t exactly been known as bug free...
 
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gnipgnop said:
No, he specifically says that the performance of his phone slowed down significantly after installing iOS 11. That was what made him go to the Genius in the first place. Both the battery drain AND the slower performance were solved.
Click to expand...

Part of that is iOS 11 though , it's poor. iPhones have had performance issues in the past that are not related to this .

Just wait and see how this plays out
 
justperry said:
My 6S has just over 200 cycles, is about 15 months old and 93% health, it's throttling at times, but I don't really notice.
Thought about buying the X quite a few times, I can easily afford it but I just can't justify the high price, I'll probably buy it in SouthEast Asia soon, much cheaper there.
Click to expand...

Yeah I haven’t noticed any throttling yet, I found the 6S to be one of the best phones I’ve owned actually, and I’ve had a lot! So I’ll keep it around.
I can get 5% off an iPhone X, that’s it though, however I can get away with the 64GB model which is something haha. I actually have the majority of the money for it on a store card.
 
Four of my devices... all bought launch day of the respective models.

iPhone 5s - 87% battery health. Used since launch to this day. iOS 9.3.3
iPhone 6 - 96% battery health. Used for 1.5 years. iOS 9.3.3
iPhone 6s - 39% battery health. Used since launch to this day. iOS 9.3.3
iPhone 7+ - 96% battery health. Used since launch to this day. iOS 10.1

I'm guessing I will get the 6s battery replaced.
 
justperry said:
Yes, and I posted prove of that yesterday, I checked about 30 minutes ago when it was charging, speed was ~1515 MHz while it should be 1848 MHz
Click to expand...
To the Apple apologists: if his iPhone is throttled at 93% battery health, is it ok? Let's hear you say it.
 
msh said:
Very insightful comment. However, I am not so sure that Apple didn't intentionally design it this way in order to push people to upgrade their phones instead of replace the battery. They designed in either a shorter battery run time with no performance hit or a longer battery run time with a performance hit while hiding the battery upgrade option/warranty claim option which results in lots of upgrades to new phones. Sure looks like planned obsolescence to me.
Click to expand...

Why, oh why is Apple so obsessed in making lighter and thinner iphones until they are in the edge of a cliff? please put bigger batteries inside the phones!
 
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sigsegv said:
It's precisely what they did. They even confessed to it.
Click to expand...

????...Apple has clearly stated that throttling only occurs to prevent auto shutdown. I put more weight on that statement than people making claims about benchmarks. Apple knows that they would need to prove it in court with these pending lawsuits and making that statement publicly guarantees that they can. Apple doesn't bluff about those things.
 
iF34R said:
Four of my devices... all bought launch day of the respective models.

iPhone 5s - 87% battery health. Used since launch to this day. iOS 9.3.3
iPhone 6 - 96% battery health. Used for 1.5 years. iOS 9.3.3
iPhone 6s - 39% battery health. Used since launch to this day. iOS 9.3.3
iPhone 7+ - 96% battery health. Used since launch to this day. iOS 10.1

I'm guessing I will get the 6s battery replaced.
Click to expand...


That''s interesting, thanks. Wonder what "health" is exactly from a concrete physical measurement? Number of cycles remaining?

Not scientific...but if you subtract the 7 due to its newness relative to the others, I see a disturbing trend from the older 5s health to the newer 6s health. Are there any formal studies anyone can link to that compare the trend in health over time for Apple's iPhone batteries?
 
BobVB said:
I don't see any such app in the store even though it offers it as a search parameter.
Click to expand...
Apple banished all those battery health apps right about the time this throttling came about. Coincidence, I don’t think so.

This will be Apple’s version of dieselgate. Hopefully some prison time for some execs.
 
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apolloa said:
My 6S was running like rubbish after iOS 11, the systems folder kept on filling up my storage space with 30 or 50 gig plus of crap. A wipe and restore fixed it, so that could be what the person you referred to had also.
Click to expand...

Right..his 6s ran like he expected it to after the backup, wipe, restore. That shouldn't be possible if performance issues are specific to the changes Apple made regarding preventing auto shutdown. There are also probably people that never had their battery replaced during Apple's 6s battery replacement program. There was a specific serial number run of those phones that had defective batteries.
 
curtis242 said:
does the throttling affect iPads aswell?
Click to expand...

Perhaps on very old units with well worn batteries (which would actually be a good idea as long as the user knew about it and could toggle it) but in general the battery is so large, i would think it would be more than capable of suffering the voltage demands of the CPU.
 
justperry said:
Yes, and I posted prove of that yesterday, I checked about 30 minutes ago when it was charging, speed was ~1515 MHz while it should be 1848 MHz
Click to expand...
Oh my. Is anyone else seeing this? Do we have a larger sample set? It's pretty sad if this holds true.
 
Oops, (80.3%) just had a look at coconut battery, it's charging now so it might be skewed.


Screen Shot 2017-12-29 at 20.49.30.png
 
After the whole Note 7 debacle Samsung put a lot of engineering resources into battery safety and longevity. When the S8/Note 8 were introduced Samsung said their new batteries are designed to maintain 95% of their capacity at 500 cycles. Apple claims 80% at 500 cycles on these phones.

Has Apple also included the newer tech batteries in the 8 and X or are they still using inferior batteries that wear out faster? It appears the technology is here to improve this situation.
 
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jamezr said:
again....what proof and what phones? I have had a lot of other phones that the battery life degrades over time.....sure that is normal. Apple admitted they throttle iphones because if they did not the phone would shut down under normal to heavy load. Why not just have the phone work as normal and just have to charge it more often? because they used inferior battery technology with regards to the chipset. So what happens is the phone could just shutdown unexpectedly.
So to make up for the defect...they throttled the phone instead......
Click to expand...

Apple doesn’t use any different battery technology. Lithium ion batteries are the same all over the planet and we’ve been using the same battery technology since at least the last decade. That includes phones, laptops and even battery operated cars. Apple is the only consumer manufacturer that gets scrutinised for everything. I’ve had android devices that died suddenly.
 
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