This. This a million times. Apple’ s secrecy policy was developed in a pre internet time. It doesn’t work anymore. The way this should have been handled was to tell customers the truth about what Apple knew about the Battery’s and how they were going to deal with it. Then none of this would have been any problem.
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Apple to Offer $29 iPhone Battery Replacements, More Battery Health Info in iOS
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And the company's mobile division president publicly apologised by bowing to the public. Doubt any of the Apple execs, let alone the CEO say sorry for it. Heck, the last time we got "You're holding it wrong" from Steve Jobs. So yeah, it was the customers who were at fault according to Apple.
I will take my 6s Plus too. It has 656 cycles with 79-81% life. I love this iPhone. It has been perfect.
You can't believe this turned out to be true when Apple said they were doing this last year to preserve the useful life of the phone?
If this information has been in the 10.2.1 release notes, we never would have had this kerfuffle.
I don't see any slowing down per se in my 6S Plus (257 cycles, 80%) but it burns through the battery by midday now when I installed iOS 11. Used to get me through the day effortlessly, now I am either a cord slave or have to turn on the "low battery mode" when it's still at 80-ish percent charge. Now THAT'S slowing it down.
((
((I’m sure the fanboy apologists here will continue to spin this to how this was our fault and we didn’t undestand Apple and they did what was in our best interests blah blah blah
Not just Apple lost face here. So did the apologists.
btw -- I never believed Apple did this on purpose (to force upgrades) I think they just handled it poorly. But the lengths that people went to, to pretend this is a good thing, was unbelievable.
Not just Apple lost face here. So did the apologists.
btw -- I never believed Apple did this on purpose (to force upgrades) I think they just handled it poorly. But the lengths that people went to, to pretend this is a good thing, was unbelievable.
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Plenty of stories about Samesung phones inexplicably slowing down after some use. Could be they are being throttled.
And certainly we know what happens when Samesung doesn't pay enough attention to battery performance, right?
Still not enough. You don't earn Apple hate cred on tech forums by being a satisfied customer. Gotta stick it to the man, no matter what.
No there is maybe nothing wrong. But it is wrong to produce and market them, if they can’t be pushed by current battery tech for long time.
What about my iPad Pro 9.7, Apple Watch, iPad Air, iPad Air, Retina MacBook Pro, Apple TV Remote? Can I trust they have not been slowed down? What is reasonable. I had the expectation that as they aged my devices would operate at full throttle, but not for as long as when they were new.
Is it reasonable, that... I expect this still? Or, did something change and I didn't know? (that happens as you get older)
Is it reasonable, that... I expect this still? Or, did something change and I didn't know? (that happens as you get older)
Oh get over the Apple defence. This has nothing to do with android, stop being satly because Apple got caught out.
Oh yeah it sucks that the public have power not to be screwed over by big companies like Apple. They build non user replaceable parts (batteries) into their phones and charge an inordinate amount to replace them and don’t give a way for users to see their battery health yet they slow the phone when the battery is unhealthy also without telling the end user. Yes sure this is to prevent shutdowns, but how convenient to apple that people shell out money to buy new phones when they think their phone is too slow when in reality it’s just rhe battery.
The public do deserve this level of compromise and it is the end user’s business what is going on with their phones.
Where is your source batteries only last one year. Quit spreading false information.
I’ve upgraded from my 6s and love my iPhone X battery you should try it
I already have an iPhone X but if this also slows down after just one year I won’t be buying another one.
Pretty stale comment btw.
This could not be farther from what they did. What they did was develop to a standard power and that power was say 3.7 V at 1.4 Amp. The battery even at 80% should produce said voltage. They accepted a margin that was far to close to said possible values. Then if you hit max load you get a sag and that kills all things due to errors and a system fault occurs. They fixed this edge case with a battery power management fix. The issue is the edge case is no longer so much edge and is a normal case now. So you have iPhones slowing down in larger numbers. They are not initially slowing down your phone. This power management edge case protection should have existed from day one. The fact it did not have it surprises the hell out of me. The issue is the power rating of the SOC to the battery degraded output. This I am sure was defined clearly in the specs sheet to the production team. They did the best to make sure all met this but hey batteries are well very error prone. So here we are with a margin to tight and a newly rushed and unturned powermangement fix throttling phones with 85% health remaining per the old test which I think was just based on capacity and not voltage output. The new test I am sure will do a quick SOC ramp to full load and if the throttling occurs with in the warranty / care period you will get a new battery. This is how it should have been from the get go. The issue was they had never played so close to the battery margins till the 6 design. So this is why we have this issue. This was not initial slow down. This was a production fault spread out in a random sample of devices. Then a power management fix to prevent sudden death. The degradation spreading with age in a handset that does not have a battery test that correctly indicated when to replace. The whole thing is one giant edge case of errors. The fix is very simple and should have been trotted out long before now. They should have offered the 29 buck battery from day 1. They should also have said if your in warranty its free period with a proper throttle test. Then as the battery ages 29 bucks for the life span period. Then in the future build with a slightly higher margin. The thing is people are going to wig out over this due to horrible messaging and lack of being stand up. The issue is actually on all devices even android. They just have power management baked in better so they just flat line in 30 minutes. Apple I hope learns a lesson on power management and how it can com back to bite them years latter and plans for the phones wear period beyond 12 months
Why should you get a free battery for out of warranty replacement? Batteries do degrade over time.
Please quote me the example.
And we are talking about Apple. I love how Apple fans will drag other OEMs when there is a problem with Apple. Now all the sudden Apple is equal to Android OEMs. When the news is positive, Apple fan will trush Android. So much double standard
All AAPL holders have the same believe but that does not mean the consumers should suffer.
Why would Apple replace your battery if your battery is fine?
Well maybe 10.2.1 slowed it down and I just didn't notice, but I doubt it. Nevertheless, my iPhone worked perfectly until Apple's gimpware was installed. There's more to this than Apple's official explanation.
No, source. But, my launch day iPhone 7+ is one year old. Ok, 15 months. Apple has released 11.2 OS, with throttles to protect iPhone 7s & 7+s. Thus, Apple feels that these phones could crashing due to chemically worn batteries in as little as 15 months.
I respect this response by Apple but man did they mess up to begin with. Think about how many consumers bought a new iPhone when in reality a new battery would have been the right call for them instead, saving a ton of money in the process.