Apple Updates iTunes to 6.0.1

[balamw]

iTunes 6 has brought video purchasing and the Just for you beta, these may be server side in the main but they still need to be 'turned on' on the client side.

Actually "Just for You" was working fine for me on 5.01 and did not seem to require 6.0x.

I only installed 6.01 at home today because of my new addition...

B

 

[wdlove]

I just installed 6.0.1 last evening, no problems. Listening to a CD right now.

 

[pfresh85]

I'm still having the opening automatically problem. It's annoying when I'm running low on resources and want to close unnecessary programs. Any idea what's causing this guys?

 

[ijimk]

this is good for those of us who have a video ipod

 

[Tangaroa]

5002 error when playing purchased music!

I hope this fixes the 5002 error I am getting when trying to play my purchased music.....

I am having almost the same problem... I just got a non-helpful response from Apple. A stock answer that leads me to believe no one carefully read my email. Oh yeah - in the Apple response they called me "Carmelo". My name is Chris! Here's the email I sent:

Hi - For the past 3 years I have been downloading occasionally off the iTunes music store under my former work email. I'm pretty sure. I had authorized 3 computers to play my iPod under this name.

I was laid off last month, so my work email is no longer available to me. I re-signed up under my personal, home email as well.

I decided to upgrade my home machine - a G4 powermac - with Tiger this week. Now that I am running iTunes 6 on it, it will recognize my iPod, and play my non-iTunes music store songs, but when I try & play my protected AAC files, it asks for my authorization password under the former work email. Every time I do this, it rejects the password. (We could not complete your Music Store request. An unknown error occurred (5002).) As a last resort - I logged in as the former account last night & tried to change the account info over to my current account, but it wouldn't let me. Now, I can't even log in under the former account!

What do I do to authorize this machine?

Thanks,
Chris


As I said, Apple was not helpful - just a bunch of info I had already found under Help, telling you how to de-authorize a machine.

I think this may be a bug either with iTunes 6, Tiger - or both in combination.

Anyone else having this issue?

 

[shamino]

Hi - For the past 3 years I have been downloading occasionally off the iTunes music store under my former work email. I'm pretty sure. I had authorized 3 computers to play my iPod under this name.

I was laid off last month, so my work email is no longer available to me. I re-signed up under my personal, home email as well.

Mistake number one is using your work address for personal purchases. But it's far too late to undo that.

Mistake number two is creating a new Apple-ID account. Instead, you should log-in to iTMS using your old ID (the one your music is registered to). Then go to your account info (click your address in the "Account" bubble, on the right side of the tool-bar.) From there, change your account information. You can change your E-mail address, which will change your Apple-ID as well.

Doing it this way, you will be using the same account as before, but with a different e-mail address, and your music should remain playable.

I decided to upgrade my home machine - a G4 powermac - with Tiger this week. Now that I am running iTunes 6 on it, it will recognize my iPod, and play my non-iTunes music store songs, but when I try & play my protected AAC files, it asks for my authorization password under the former work email. Every time I do this, it rejects the password. (We could not complete your Music Store request. An unknown error occurred (5002).) As a last resort - I logged in as the former account last night & tried to change the account info over to my current account, but it wouldn't let me. Now, I can't even log in under the former account!

At this point, you may have to phone Apple's customer service to fix this mess. I was about to suggest what you already tried.

I suspect changing the info is failing because you've already created an account with the new address, so there's a conflict. I don't know if there's a way for you to delete that account (which you'd have to do if you want to change your old account to use its e-mail address.) Hopefully, Apple's support people can do this for you.

 

[Tangaroa]

I suspect changing the info is failing because you've already created an account with the new address, so there's a conflict. I don't know if there's a way for you to delete that account (which you'd have to do if you want to change your old account to use its e-mail address.) Hopefully, Apple's support people can do this for you.

Yep - I think you are right. The problem is - now when I go in to change my old account email to my new account email, it won't let me! I have two accounts now! Arrrggh.

I think I will just call, as the email responses are not helpful.

I thought that anyone else here who is having the same problem I did would like to know the fix for this bug - "asmujica" over at MacNN forums figured it out! Here's his post:

I fixed it!!!!!

The problem was with the subnet name which was stupidly long. All I had to do was shorten it and it worked. Go to system preferences, sharing and then click on edit and presto.

This should´ve been documented on the apple site somewhere.

Well - yes it should have! Hopefully, Apple will fix this bug in the next release of iTunes or upgrade of Tiger...

Here's a link to the other forum for those who are interested:
http://forums.macnn.com/showthread.php?p=2747301#post2747301