Yes, comfort is a crucial design element that neither Apple nor Meta, with their Quest headsets, have really addressed very well.In my demo I was genuinely surprised how uncomfortable the device was. The face gasket had much less cushioning compared to a bunch of other headsets I’ve tried and the whole thing was too … rigid - I was trying to rotate it up to get it off my cheekbones, to no success. I do have a tiny head though
Thankfully these ergonomics should be easy to adjust with new gaskets, headbands, and perhaps even the arms since they disconnect from the main unit. I’d be really interested to see what Apple has learnt about human faces after getting a much larger sample group now the device is out in the wild.
Among other things, the surface texture of the stock face gasket for both is a fine-woven fabric, over a foam cushion, that at first looks like might be comfortable, until you try one on for longer than a half-hour or so (at least in my experience with the Quest 3--I haven't tried an AVP), after which you begin to feel like a ring of fine sandpaper is being pressed against your face due to the head strap design that pulls the face gasket against your face with a fair amount of pressure, and it gets worse the longer you're wearing the headset. Many people have less pain with aftermarket face gaskets whose surface is a smooth pleather type of material, but that's just a partial solution. With the Quest's stock flexible head strap, and the separately available Elite head strap, you can slightly pivot the lower half of the headset away from your face to reduce some of the pressure against your nose bridge and below your eyes, but there's still a lot of pressure above your eyebrows from the upper portion of the face gasket. About the only solution that works with the Quest and AVP are halo-style "head straps", of which there are many from other manufacturers.
Another feature that needs to be added to the stock hardware is the ability to rotate the headset up and away from the user's eyes altogether, while still keeping the entire assembly attached to your head. You can't do that with the AVP, and only slightly with the Quest, due to their head strap design--a halo-style head strap is needed to do this, which supports the weight of the headset further up on your forehead, and partly on the back of your head, when it's not in front of your face.
These issues may be reduced or eliminated once these standalone, non-wired, computers-in-a-headset have been reduced in size and weight so that they're easier to remove and put back on, like goggles or big eyeglasses, but that day is still some years away. Current less-bulky, significantly lighter headsets that are closer to goggles and eyeglasses aren't standalone computers with all the same capabilities as the AVP and Quest, but their form factor points the way towards what the more capable models could eventually be.
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