I'd check with whomever you have setup as your payment method for the online order...they may have put a hold on the purchase, causing Apple to cancel.
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Apple Watch Series 3 Pre-Order Thread
- Thread starter iamMacPerson
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FedEx is probably right since they have more accurate info relating to weather, travel, and hurricane information.
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Yeah, I ordered a 42mm SS Series 3 watch last Saturday. Delivery was predicted at 2-3 weeks. Then a couple days later I was on the Apple site and it said my 4 local Apple stores had that watch in stock, ready for pickup immediately. I suppose I should have checked that earlier, so bad on me. Anyway, I cancelled my online order and stopped into one of the stores yesterday and made the purchase.
I also ordered a JUUK brushed/polished metal band for it. That's coming from Hong Kong, not sure when, but it will look AWESOME when I put it on this new SS watch.
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I ordered a 42mm SS from Verizon last night at 10 PM. I paid $12.99 extra for next day shipping because it was saying it would be delivered today. The watch is currently on the Fed Ex truck in my city to be delivered today.
Verizon only had a few 42mm models showing immediate shipping... others had longer projected dates.
Verizon only had a few 42mm models showing immediate shipping... others had longer projected dates.
i tried 4 different credit cards, talked to the banks and they said its not being stopped from their end. I am in contact with Apple supervisor lets see what does he say about it!
Were you affected by the Equifax hack? Seems like a lot of folks were. Not sure if that would be the cause, but I've heard stories of others getting denied on this basis.
I ordered the 42mm Gold w/ Pink Sand Band on Sept 22nd through T-Mobile. My shipping dates updated this morning from 11/8-11/22 to 10/16-10/18 and I got charged!
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https://explore.t-mobile.com/shipping-dates
those are based on if you were to order today though.
okay so i called tmobile to cancel my order, got it all taken care of by the third call (smh) anyway, the second re mentioned something about i added a line which i didnt, but im guessing that's the norm to get the cellular device. so LSS, i cancelled my 38MM seashell loop and ordered a 38MM silver fog band and i am waiting for the changes to take affect on my account but the rep told me mine should ship by the 21st, and it should be in hand no later than the 26th.
so i am happy with that. thanks again @lunaf1 for the shipping link. it helped a lot. now i no longer have to wait until Nov for my watch. ((((virtual hugs))))
no i wasnt affected by the hack. i think there is something else going on here. Lets see what does Apple supervisor tell me in a day or two.!
UPDATE: Apparently i cant buy anything from online store anymore. I have to go to local store to get anything i want. It doesnt make sense to me i asked him for more explanation and he said no thats the only thing i can tell you right now! looks like Apple wants to lose me as a supporter and loyal customer!
Didn’t someone say T-Mobile was supposed to get another big shipment of watches on the 17 or 18? Hope we see more progress this week
Have you had an extreme amount of returns? I have had plenty.... and still have no issues ordering.
Create a new apple id and order from that one?
well i had not many returns. and as far as new apple id is concerned, i tried ordering the watch from my wife's apple id and it got cancelled as well. As of right now i ordered a Band for my watch to see if it goes through or not and currently it says Preparing to Ship,lets see if it gets shipped or gets canceled. Had no disputes in the past and like 2-3 returns thats it!
I have had 2-3 returns this week with no issue. Your name/address may be associated with some type of fraud or Apple thinks you are some type of exporter.
Best Buy online will target people who buy too many cell phones. Usually these are pre-paid devices. But then they only limit you from buying more phones online.
yeah thats what i am confused about. All i bought this year was one another Apple watch 38mm for my wife. last year bought the 2 7 plus for family. i am also on IUP and i am concerned how the preorder will work for iPhone X!
What? That’s insane. I’ve never heard of anything like that in my life. You should write to Tim Cook and see what the executive relations team has to say. They will definitely get to the bottom of whatever is going on.
Very strange. Hope you get this sorted out before iPhone X preorders start on Oct. 27!
yeah i sent a tweet no one replied.
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yeah i hope so too. i will give it a try to order the X lets see what happens!
I would escalate this and demand to speak to a supervisor and demand a detailed explanation.
You might want to try purchasing something trivial, like a watch band, from the Apple Store a day before the iPhone X goes on sale, just to make sure it's working for you. My feeling is that with the iPhone X, since it is supply constrained and everybody wants one, if you don't get our order in in the first 3-4 minutes, you'll be waiting until mid 2018 for one.
yes i talked to the supervisor, he said he cant give any more explanation. I have sent Tim Cook an email right now!
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Yes i ordered a band for my watch just to see. as of right now its preparing to ship. Being on IUP, i would like to get it asap so that i dont have to pay for 7 plus anymore.
UPDATE: So just got a call from an executive supervisor who works with Tim Cook and she mentioned that you sent an email to Mr Cook and I am calling in that regard. I explained everything to her, she said she will be looking further into this and apologized me for this situation and suggested she will get back to me with a solution. I talked to her about iPhone Upgrade Program and she said I will personally take care of you During the upgrade process.
So now hoping for a resolution. But apparently emailing Tim Cook works haha
So now hoping for a resolution. But apparently emailing Tim Cook works haha
That’s awesome!
Just curious but how did you title the subject line in the email to Tim Cook?
Apple Store Online Ordering Situation. I made sure that I wrote all the facts regarding my orders including order numbers etc.
Apple tends to under promise and over deliver. Your order could change any day and enter the 'Preparing for Shipment" phase. Keep checking. But my experiences I usually receive my items earlier than expected.