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Did you read the terms of the agreement. My guess is that everyone here having problems haven't actually made their 12th payment yet. It's not backordered. You just haven't fulfilled your end of the agreement.

I've made my 12 payments.
 
Why? That's not part of the deal. You get it when everyone else does, why should people who don't want to be part of the Upgrade Program get first dibs? You pay a month or two more on your first iPhone, so what?

I don't agree that upgrade program people should get first dibs, but at least they should have the same opportunity as everyone else. As it stands right now, people on the upgrade program must reserve in the store. I stayed up until orders opened, and was unable to reserve one because the first time I was able to get into the Apple website, there were none available in the entire state that I'm in.

I don't really care about getting it on launch day, but Apple's system won't even let me get in line. It just says "not available, try again later".

I would be happy if I could reserve for pick up in mid-October. Right now, I just have no idea when I will actually be able to reserve a phone. (unless I just pay off my existing phone, buy a new one, and sell the old one on eBay which defeats the whole purpose of the supposed upgrade program).

This does not seem well thought out by Apple.
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I am part of the upgrade program and I reserved 2 128GB matte black iPhone 7. They are both available to pickup next Friday. And I did this about 2 hours ago.
[doublepost=1473440797][/doublepost]Not sure what this article is talking about. I just checked Apple.com and all matte black iPhone 7s models are available for in store pickup this Friday at the Memphis, Tn store.

My experience last night is that the 7s were pretty easy to get on the upgrade program, but the 7+'s were almost non-existent (and completely non-existent in 256GB on T-Mobile when I checked as soon as the store opened last night).
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Did you read the terms of the agreement. My guess is that everyone here having problems haven't actually made their 12th payment yet. It's not backordered. You just haven't fulfilled your end of the agreement.

Nope ... that is not the problem. You are allowed to order a new phone as long as you have made at least 6 payments.

If you have made less than 12 payments, you are required to pay the missing payments at pick-up time before they give you the phone, but it doesn't stop you from reserving one.
 
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This iPhone appeared turned out to be successful. I think it's a stellar upgrade, even with out the 3.5 Jack, in my opinion.
 
To the people gleefully celebrating these stories about pre-orders, just stop and ask yourself why Apple would preemptively announce they won't be releasing first weekends sales figures. Companies DO NOT do that if they believe the sales numbers are going to be great.

Pre-orders "selling out" means absolutely nothing in the big scheme of things. We all know they could artificially decide to limit the early numbers, to give the impression of high demand. It's not that complicated. If sales are big, they'll let us know. If they don't want to talk numbers, there is always a reason for that, and it's not a positive one.

Or maybe it's just that Apple didn't have as many available at launch as in a previous year, and didn't want headlines screaming "iPhone launch sales drop by 2 million units" with the salient detail "...because there were 2 million fewer units available" hidden toward the end of the articles. Not every explanation needs to involve sinister conspiracies.
 
I see a lot of people on Twitter who are part of the iPhone Upgrade Program that weren't able to reserve a phone, at least not the black models. One, Schiller should have said on stage that the black models would be in limited quantities at launch and two, people who are part of the iPhone Upgrade Program should get first dibs on stock.
Apple iPhone upgrade program is NOT a VIP program so no, not first dibs. Fair shake yes, but not first. If you're gonna talk "most loyal compare yourself to anyone else who's spent 10, 15k in 12 months with apple.
 
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I woke up at 6:30a for work and reserved a black 128GB 7 for the AUP while I was still in bed. It read the details on my phone and said I was eligible for an upgrade. past 2 years, I haven't bothers to stay up all night and just order when I got up and it's always been fine - as in I got my iPhone on launch day
 
To the people gleefully celebrating these stories about pre-orders, just stop and ask yourself why Apple would preemptively announce they won't be releasing first weekends sales figures. Companies DO NOT do that if they believe the sales numbers are going to be great.

Pre-orders "selling out" means absolutely nothing in the big scheme of things. We all know they could artificially decide to limit the early numbers, to give the impression of high demand. It's not that complicated. If sales are big, they'll let us know. If they don't want to talk numbers, there is always a reason for that, and it's not a positive one.
Not that I would rule out the thought of Apple using tactics along these lines COMPLETELY, but I highly doubt they would pull a large-scale scheme like what you suggest with only a theoretical belief that it would positively impact their sales. After all, investors have quarterly sales calls during which Apple can't exactly say "We're doing great! All our products are sold out completely!" And you can expect that near the middle of next week, several outside firms will have released estimated sales figures for the iPhone 7 and AW2, which would pretty much negate any artificial hype created by the supply constraint. Most importantly though, it would be extremely risky for a company with as much press coverage and REAL product demand as Apple to try and boost sales using tactics which could just as easily impact sales negetively. And to somehow keep this tactic a secret to prevent every tech blog on the internet from writing inflammatory articles about how they purposefully deny their most dedicated customers launch day delivery simply to generate more sales? Highly doubtful...
 
The reservation in China is very strange. In most Apple Store in China, there are plenty of iPhone 7 in almost all the storgae and colors, but no iPhone 7 Plus at all. I'm still looking forward to an iPhone 7 Plus 128GB in Black......
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To the people gleefully celebrating these stories about pre-orders, just stop and ask yourself why Apple would preemptively announce they won't be releasing first weekends sales figures. Companies DO NOT do that if they believe the sales numbers are going to be great.

Pre-orders "selling out" means absolutely nothing in the big scheme of things. We all know they could artificially decide to limit the early numbers, to give the impression of high demand. It's not that complicated. If sales are big, they'll let us know. If they don't want to talk numbers, there is always a reason for that, and it's not a positive one.
Or, this is one of the changes to the company reporting policy. And sure they could throttle manufacturing capacity to give the impression of high demand. Or maybe they aren't do any of these things overtly and the company is changing direction and the demand is higher than some of these threads on MR would lead you to believe by all of the negativity.
 
Did you read the terms of the agreement. My guess is that everyone here having problems haven't actually made their 12th payment yet. It's not backordered. You just haven't fulfilled your end of the agreement.

Nope, that is not the problem at all. I had checked my eligibility before pre orders began. It said I could upgrade with an up front payment of 89 dollars. That would be 2 months worth since I got mine in November last year. What happened to me, is that the store ran out of appointment capacity while I was typing in my Apple ID and password to confirm my appointment time.

All you have to do is bring your payment status up to 12 payments made if you haven't done so at the time you want to upgrade as I illustrated above.
 
I thought nobody would buy it with the headphone jack missing. What does Apple need to do to make people not want it so that I can have it on launch day?

The removal of the headphone socket is a complete non-story - i.e. the vast majority of people using headphones are not charging their phone at the same time, so they can just connect it via the lightning socket.

A lot of media is using "iPhone has no headphone socket" as click-bait, to the point which I've met quite a few people who had no idea you will be able to plug in your headphones via lightning - they actually thought Apple had decided to make it Bluetooth or Apple W1 headphones only!

What I'm getting at is the iPhone 7 is more advanced and more powerful = obviously more desirable than ever. The change (not removal) of headphone socket is far too minor an issue to affect sales, let alone result in "nobody" buying it.
 
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So I was completely screwed ordering a 256 Plus Jet black. I added to cart initially and it was due to ship in 1-2 weeks. After the site crashing and multiple attempts to order, 45 minutes later I finally placed my order which is scheduled to ship in November. Not happy.

I've never done an in store pickup before. I understand it will resume on 9/17, but will it update daily with stock at my local Apple Store that I could reserve to pick up?

If I've already placed an Apple.com order would I still be able to reserve a phone for pick up in store?

Appreciate any info that could be provided, thanks!
 
I'm beginning to think that the Note 7 issue really had a impact here. I hate to see competition go out like this. Competition is what makes our phones great.

Competition is exactly what led to the Note 7 problem in the first place - rushing to beat Apple to the gate.

Every time I read someone saying that competition is great, I think back to all of the situations where competition actually led to real advancement and lower costs...it's been a LONG time. These days, competition leads one competitor to show the other they can charge more for a service and the exact opposite starts to happen. Look at airlines, cable companies, ISP's, Cellular service, groceries, etc.
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What a joke. I could get a Jet black up until the morning if I started a new upgrade program, but having an upgrade program where I need to go back into store, all jet blacks were sold out by 12:06. That's so stupid.

That's not true, I got a Jet Black with a renewal to the upgrade program at 12:25
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Did you read the terms of the agreement. My guess is that everyone here having problems haven't actually made their 12th payment yet. It's not backordered. You just haven't fulfilled your end of the agreement.

Not true at all, I'm on my 10th payment and managed to get the upgrade on day 1.
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The removal of the headphone socket is a complete non-story - i.e. the vast majority of people using headphones are not charging their phone at the same time, so they can just connect it via the lightning socket.

A lot of media is using "iPhone has no headphone socket" as click-bait, to the point which I've met quite a few people who had no idea you will be able to plug in your headphones via lightning - they actually thought Apple had decided to make it Bluetooth or Apple W1 headphones only!

What I'm getting at is the iPhone 7 is more advanced and more powerful = obviously more desirable than ever. The change (not removal) of headphone socket is far too minor an issue to affect sales, let alone result in "nobody" buying it.

Also, that Belkin adapter is not the only way to charge and listen, the official dock has the same functionality if you're the type that listens at your desk all day as some have said. The people this will hurt most are the pokemon go players who need to keep an external battery plugged in to prevent the phone from burning down.
 
Competition is exactly what led to the Note 7 problem in the first place - rushing to beat Apple to the gate.

Every time I read someone saying that competition is great, I think back to all of the situations where competition actually led to real advancement and lower costs...it's been a LONG time. These days, competition leads one competitor to show the other they can charge more for a service and the exact opposite starts to happen. Look at airlines, cable companies, ISP's, Cellular service, groceries, etc.
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That's not true, I got a Jet Black with a renewal to the upgrade program at 12:25
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All depends on your area and size. But definitely all gone in the Los Angeles area by 12:06.
 
does anyone know if reserving a Verizon iphone for pick-up also requires an account with them (Verizon), either online or when you pick it up at the store (Apple Store)?
 
Does anyone know of an specific Pre-Order site for Australian Customers? Ordered mine for pickup in store immediately after pre-sale went live but it still says Processing Order.
 
does anyone know if reserving a Verizon iphone for pick-up also requires an account with them (Verizon), either online or when you pick it up at the store (Apple Store)?

Would love to know as well.

Also, will the Sprint version also work on Verizon?
 
Does anyone know if you're able to reserve an iPhone for the upgrade program? Really wish they would let T-Mobile customers sign up for the upgrade program online rather than having to go to a store.
 
Does anyone know if you're able to reserve an iPhone for the upgrade program? Really wish they would let T-Mobile customers sign up for the upgrade program online rather than having to go to a store.

I was told by an apple manager to reserve the full price iPhone under t-mobile. Then when you get to the store tell them you want to buy it with the upgrade program. Hopefully he is correct.
 
Well as of 6.20am UK time, it still isn't live.

It was live at 6am however 7plus in black, or jet black, was not available anywhere and I saw gold sell out in about two minutes everywhere in the UK.

Looks like I'm getting up at 6am everyday for the next month.
 
I'm beginning to think that the Note 7 issue really had a impact here. I hate to see competition go out like this. Competition is what makes our phones great.
What I'm impressed by is the loyalty of Note 7 owners.

A huge number of the 750 people in my department at work bought the Note 7, very few are switching to another Android model, nor are they going to iPhone. Waiting patiently while using any phone to get by, they are eagerly awaiting their replacement Note 7.

Samsung has loyal customers.
 
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