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Apple Working on Fix for OS X Mavericks Mail App Issues

josh.b said:
yes but also realistic. I am sick of hearing their trash.
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I dunno, I think both you and them seem realistic for the most part. I just unfortunately haven't had any noticeable issues with 10.8/10.9.

josh.b said:
Most of them search out mac forums to "pee" in because they can't define their life any other way.
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I believe most people classify them using the epithet "troll".
 
Bugs in the Mail application?

I've been having problems with the OS X Mail application every since I installed Mavericks.

I have several different online mail accounts (all google accounts, fwiw) that I sync to mail. The problem I am having is mail seems to be having difficulty with one of the accounts. It:

1) Fails to count unread emails in that account in my general 'unread' count.
--- they don't add to the little red-circle unread count on the mail icon)
--- my mailbox inbox always apparently has no unread items as there is no unread count number next to the corresponding inbox in the MAILBOXES pane.

2) Notification banners and alerts for incoming emails display two, sometimes three, times. (That is, when the email comes in initially, I will get several banners all down the right side of my screen for the exact same email.)

3) The third, maybe dumb thing, is that sound notifications for incoming emails seems extremely delayed. I could just have a low tolerance for how quickly I'd like these sound pings to happen...

This is only occurring for one of my synced gmail accounts. The others are all, as far as I can tell, behaving exactly as I expect (and want) them to.

Anyway, I am going to submit a bug report to apple, but I wanted to get a sense of how common this was for folks.

Do you think this could be a bad installation? Any recommendations for how to fix it?

Thanks!
 
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Parasprite said:
I dunno, I think both you and them seem realistic for the most part. I just unfortunately haven't had any noticeable issues with 10.8/10.9.



I believe most people classify them using the epithet "troll".
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yes and my term works too so... Forgive me, I am in the creative industry and use my right brain daily.
 
CubusX said:
Every time I uncheck the "Save Drafts on Server" under the Gmail account settings and save it, the app does not save it. Fix that issue as well. I think there a few bugs in each one the Mavericks apps that need to fixed desperately...
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The first few minutes after I setup my account on my new rMBP, I noticed this too. That's when I realized Mail had changed, and then I googled what the deal was. Then I saw many people were having various problems and immediately stopped using it to avoid a potential mess.

I've shopped around for a new client and liked Airmail. The deal breaker is no smart folders (or something similar). Then I hear Apple is trying to remedy the situation. Looks like I'll be sticking to webmail until they get it sorted. I really hope they do.
 
rockarollr said:
No wonder Mavericks was free... we're all beta testers!
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If you've ever worked for a hardware manufacturer you'll see that they do and say a lot of things that they don't tell customers about. I think Apple is pretty good in putting out a finished product. Corners cut, things swept under the carpet..........
Most of the things is your house are probably beta product.
 
MacRumors said:
it's not yet known whether the Mail update will roll out separately or be included with OS X 10.9.1.
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But the seed note for this beta mail update mentions build 13B15. Doesn't the B mean 10.9.1?
 
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hexor said:
It is in GOOGLEs best interest to make it more and more difficult for desktop clients to access Gmail accounts. You don't get ads with an IMAP client like Mail. Google also has a very poor/non-standard implementation of the IMAP protocol itself which makes it hard for clients to get things right. Mail worked fine for me and my Gmail account in 10.8 but I can at least understand why there would be issues with Gmail specifically.
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If you piss off your customers they will just go elsewhere. Whilst Gmail is excellent, it's not the only free mail provider.

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josh.b said:
Grow a pair pessimists. Every new release has its teething problems on any software Apple or not. Apple did a fantastic job with Mavericks and if you are such whiney rats why do you keep Mavericks? Oh right because deep down you know it is great but you love to complain because you can never get enough pats or something. /woof
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Something so fundamentally important as the Mail app should just work. No excuses.
 
luhab said:
Mm? Why introduce a new attechment-type without (obviously) checking with Google for compatibilty problems?! Not nice, Apple!
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Uh, because (a) they didn't create a new "attachment type", application/zip is part of the MIME standard, and (b) why would they check with Google about whether Google accepts a piece of RFC-compliant email?

This is all on Google. They are scanning INSIDE the attachment, finding something they don't like, and refusing the email. Which they have every right to do.

Now, in the meantime, what you should do is put the document inside something opaque to GMail. I don't have a list of what archive formats they open and look inside of, but a tarball or maybe a 7zip file would be a good place to start. We routinely use 7Zip at work because our mail system strips zip files.
 
mail is fine for me, no problems.

Cannot say the same for iPhoto however. It has essentially turned into a digital brick. I hope the several dozen crash reports winging their way to Apple get picked up.
 
Well every single message in my paid Gmail account has been deleted, and it seems that I'm not the only one using Apple Mail who saw this happen after an update to Mavericks. Free OS update or not I don't care, I need one that works. People are royally screwed losing this much data. Fortunately, I am not one because I back up everything but most people don't, and they're f'd. Waiting on a fix, if there is one...
 
Good to know...

Mail has been acting up on me... sorting especially.. so I keep a web version of gmail on the Mavericks desktop.
 
jhiner said:
Switched to AirMail, haven't looked back.
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I checked it out on the app store, but it looks like something made for iOS and casual use -- with lots of images and tweets in those preview screens.

How good is it for work related emails, when you have ~150 emails coming in each day? Wish the App Store put in a facility to try out apps before buying them..
 
what a mess....

oh well... new OS.... New problems. The dam "beach ball" gets in my way...

although it *is* colorful.....
 
scottishwildcat said:
Or maybe you should just follow the usual advice and not update Macs that you use for work until *at least* the .1 update. Every OS X update in history has broken some stuff for a while, you didn't exactly need to be Nostradamus to predict the same for this one.
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My working computer is a windows 7 system, but that's a nice attempt to justify an especially crappy upgrade. No wonder it's free.
We are all installing beta software.
 
mail issues

My signatures have started duplicating so that instead of the system keeping all sigs as designed, when I edit one they are all edited....:(


MacRumors said:
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Apple is working on a fix to address issues with the native Mail client in OS X Mavericks, including problems with Gmail, stability, and smart mailboxes, reports 9to5Mac.

There have been widespread reports of Mavericks users experiencing problems receiving messages, sorting messages into folders, and deleting messages. Apple is aware of the problem and has seeded an updated Mail app to both Apple employees and testers in Apple's AppleSeed customer program.

Apple is telling testers that the updated Mail app, which carries the same Version 7.0 as the current app but an updated build number of 1822 compared to 1816 for the publicly available version, fixes those issues while addressing overall stability and smart mailbox enhancements. The company is also asking users with the updated Mail app to test for the following things:Currently, the update is only available as a downloadable patch for Apple employees and testers rather than a regular update to Mavericks. While OS X 10.9.1 is well into development, it's not yet known whether the Mail update will roll out separately or be included with OS X 10.9.1.

Article Link: Apple Working on Fix for OS X Mavericks Mail App Issues
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iCloud

Well, I for one was able to create/delete contacts using iCould on the web. . .:D
It helps because it syncs across all my iOS/OS devices. Just FYI. . .
 
Mail constantly synching

Sandy Santra said:
Does anyone have a problem with the Mail app in Mavericks constantly syncing?

There are two ways to check for this behavior:

1. In the bottom left "Mail Activity" box, it will increment up to something like "Incoming Messages...22 of 29" and stay at that exact count (whatever the numbers might be) for 5 to 10 minutes.

2. If you open the Window--->Activity window to watch the syncing process, you'll see that Mail is almost CONSTANTLY syncing your entire iCloud (non-local) folder structure. For anyone with 100s of folders, this pretty much means it spends 5-15 mins syncing ALL your folders, and restarts this process every 5 minutes after it finishes the last sync; consequently there is rarely a time when it's not busy syncing.

I have one Mac w/Mavericks and one w/out Mavericks, and they both access the exact same email accounts with the same amount of folders and messages. The Mac w/out Mavericks does NOT exhibit this behavior. It's running on Mountain Lion, is a 2007 Mac, and yet the Mail client behavior is FAR superior to the Mavericks client's constant syncing.

N.B.: I don't mind if Apple made a change to the client that dictates it is almost always syncing; I just need someone to corroborate that, and I'll then make adjustments by getting rid of my 2 current makes, moving to a single notebook, and moving most of my iCloud folders to the local machine so that they don't have to be synced to anything (giving up, of course, folder accessibility on my iPad and iPhone, but I can deal with that).

I should also add that I have something like 500 folders in the iCloud tree, and approximately 500,000 emails all told across all my accounts (the majority in my iCloud account).

If there is anyone else out there with a lot of emails, an oldster like me perhaps who started emailing in the early 90s and has ported everything into Apple Mail, it would be a HUGE help to me if you could open that Activity window and report your findings.

Thanks!
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Sandy - I see exactly the same behavior since today. Have you come across any fix?
 
Mail problems

I have the Mavericks mail update that was distributed on Nov 7. However, I'm still having problems:

Mail frequently crashes when searching for old messages

Some items remain in the drafts folder after being sent. This can easily result in duplicate sends.
 
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