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Get AppleCare


  • Total voters
    40

troglodyte1916

macrumors newbie
Original poster
Nov 27, 2017
7
1
Just bought a Space Gray MBP 2017. Do you guys recommend AppleCare (It is almost $400 :confused:).
(I seem to have Amex protection which I don't have any experience with ...)

What is your recommendation ?
 

va1984

macrumors regular
Jan 27, 2011
166
166
I have owned 3 2016-17 MBPs and never had any problems but unless $2000 is nothing to you, AppleCare is money well spent.
 
Comment

Plett

macrumors 6502
Feb 16, 2016
297
217
I have used AMEX to repair a camera that I dropped, it was within like 90 days don't recall all the specifics, but it was easy. That being said I haven't used it for any Apple products, just haven't needed to (yet).
 
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macjunk(ie)

macrumors 6502a
Aug 12, 2009
925
540

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troglodyte1916

macrumors newbie
Original poster
Nov 27, 2017
7
1
Here it goes.

The keyboard on the MBP is a time bomb and it will fail. Just do a search on this forum.
Buy Apple Care.

If you don't have to have a Mac, return the damn thing and get a Thinkpad :p
I thought the keyboard issues are done with 2016. Hmmm ...
 
Comment

Naimfan

Suspended
Jan 15, 2003
4,669
2,012
I thought the keyboard issues are done with 2016. Hmmm ...

No. I returned a 2017 15" because the keyboard failed. After 6 days. As the specialist opened it to verify serial number, condition, etc., she commented that it was hard to believe I had even used it, because it was pristine. Then she tried to type a "b" and just said, "Oh. Another one."

And I'm unfortunately not the only one.

I also think that autocorrect is covering up failures on even more keyboards; the people who own them have no idea the keyboard is broken/defective.
 
Comment

jerryk

macrumors 603
Nov 3, 2011
6,193
3,149
SF Bay Area
Just bought a Space Gray MBP 2017. Do you guys recommend AppleCare (It is almost $400 :confused:).
(I seem to have Amex protection which I don't have any experience with ...)

What is your recommendation ?


If your getting AppleCare+ remember you can only get it within 60 days of purchase.
 
Comment

austyn23

macrumors 6502
Nov 22, 2017
489
476
If you are getting a stock MBP (without upgrades) I recommend Amazon. They give 2 years warranty and if you have any issues they send a replace or refund the 100% of the money you had paid (I had to use the warranty and they refunded the money without making questions). If you choose a replacement the warranty starts from zero (2 years again).

Is the best service / warranty I have ever use; even better han Apple that is going to repair the problem over and over.

But if you want a personalized upgrade, you are limited to Apple store...

If you go with amazon always check that it´s sell by Amazon and not by a third part (even if it´s a little more expensive, it's worth it).
 
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va1984

macrumors regular
Jan 27, 2011
166
166
If you are getting a stock MBP (without upgrades) I recommend Amazon. They give 2 years warranty and if you have any issues they send a replace or refund the 100% of the money you had paid (I had to use the warranty and they refunded the money without making questions). If you choose a replacement the warranty starts from zero (2 years again).

Is the best service / warranty I have ever use; even better han Apple that is going to repair the problem over and over.

But if you want a personalized upgrade, you are limited to Apple store...

If you go with amazon always check that it´s sell by Amazon and not by a third part (even if it´s a little more expensive, it's worth it).

You speak to us from civilization (Europe) where you guys get 2 year warranty from Apple by law, but here in the wild (the US) the warranty is merely 12 months without buying AppleCare
 
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Fishrrman

macrumors Core
Feb 20, 2009
20,431
7,246
jerry wrote:
"If your getting AppleCare+ remember you can only get it within 60 days of purchase."

I'm cynical, but I sense the primary reason Apple changed its policy regarding when AppleCare could be purchased (from 1 year to 60 days) was BECAUSE OF the high rate of keyboard failures they were seeing from the 2016 MBPro design... ;)
 
Comment

va1984

macrumors regular
Jan 27, 2011
166
166
jerry wrote:
"If your getting AppleCare+ remember you can only get it within 60 days of purchase."

I'm cynical, but I sense the primary reason Apple changed its policy regarding when AppleCare could be purchased (from 1 year to 60 days) was BECAUSE OF the high rate of keyboard failures they were seeing from the 2016 MBPro design... ;)

I think you can still purchase AppleCare (no +) after 60 days. It just doesn't include accidental damage.
You can do it by phone, not automatically over the internet.
 
Comment

austyn23

macrumors 6502
Nov 22, 2017
489
476
You speak to us from civilization (Europe) where you guys get 2 year warranty from Apple by law, but here in the wild (the US) the warranty is merely 12 months without buying AppleCare

And Amazon?

Even if is only 1 year with Amazon, the service is wide better, because they send a replacement or the money, they don´t repair nothing... I can´t stand to have a new MBP getting fixed 2 or 3 times... I preffer always a replacement.
 
Comment

dryja123

macrumors regular
Aug 20, 2009
126
50
No. I returned a 2017 15" because the keyboard failed. After 6 days. As the specialist opened it to verify serial number, condition, etc., she commented that it was hard to believe I had even used it, because it was pristine. Then she tried to type a "b" and just said, "Oh. Another one."
keyboard is broken/defective.

Well yeah, the laptop was 6 days old. I would have been shocked if the laptop didn't look pristine after less than a week.
 
Comment

jerryk

macrumors 603
Nov 3, 2011
6,193
3,149
SF Bay Area
I think you can still purchase AppleCare (no +) after 60 days. It just doesn't include accidental damage.
You can do it by phone, not automatically over the internet.

I believe that is correct. I wonder if that will disappear over time. Anyone know if you can get AppleCare (no +) for an iPhone?
 
Comment

deepakvrao

macrumors 6502
Oct 16, 2011
335
29
India
Where can I buy AppleCare? Live in India, and when I enter that info, I get a

Some products in your bag require another product to be purchased. The required product was not found so the other products were removed
 
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Fishrrman

macrumors Core
Feb 20, 2009
20,431
7,246
It's possible that you CAN'T get AppleCare in India... at least not from Apple...
 
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