Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
I don't expect online services to be perfect, but this happens several times per year. When was the last time you've heard about Google having s system outage?

Just as often, if not more than Apple services going down, but then I don't just frequent Apple only tech news sites....

I've had no App Store or iTunes Store since updating to the latest El Capitan beta. The 'wheel of lines' just keeps spinning. In iTunes I can update apps but not view or buy any new ones. In the App Store I can't access anything at all. In safe mode I can access them. I'm weary of sifting through application clashes that might be causing it. Just saying ...

Beta, enough said.
 
"Update 3:40: The App Stores and some Apple services are back online, but iCloud Backup, iCloud Drive, Mail Drop, Photos, and a few other service remain offline."

No... no they aren't. I just tried to download an app a few minutes ago and it still says App Store Unavailable. And yes, I did try rebooting my phone. Can't update apps either, so for some folks it's still very much offline.
 
When you are so arrogant as a company to make a statement like that in the first place, it better "just work".

The last few years, there has been a whole lotta not working.
Perhaps getting and sticking to the context of such phrases might be a good idea as well, rather than just throwing them out anywhere and everywhere, just because.
[doublepost=1464979363][/doublepost]
"Update 3:40: The App Stores and some Apple services are back online, but iCloud Backup, iCloud Drive, Mail Drop, Photos, and a few other service remain offline."

No... no they aren't. I just tried to download an app a few minutes ago and it still says App Store Unavailable. And yes, I did try rebooting my phone. Can't update apps either, so for some folks it's still very much offline.
You might be having some sort of an individual type of issue, as things like that aren't usual with pretty much any service/product at any time essentially, but as far as the service outage itself, seems like that issue has been dealt with.
 
No explanation from Apple as to why this keeps happening. Apple's services are a pathetic shambles.
 
Nice spin, but it was a marketing campaign that reeks of arrogance. When you make arrogant claims, you better be able to back them up. Something Apple hasn't been able to do in about five years.

Perhaps getting and sticking to the context of such phrases might be a good idea as well, rather than just throwing them out anywhere and everywhere, just because.
 
Nice spin, but it was a marketing campaign that reeks of arrogance. When you make arrogant claims, you better be able to back them up. Something Apple hasn't been able to do in about five years.
And it still wasn't about what it's being spun into. So nice spin indeed.
 
I don't expect online services to be perfect, but this happens several times per year. When was the last time you've heard about Google having s system outage?

The difference is that Google doesn't report when they are having an outage. It's out ALL the time. And you wouldn't typically care to know if it's down or not because the services are hit or miss from the start.
 
The difference is that Google doesn't report when they are having an outage. It's out ALL the time. And you wouldn't typically care to know if it's down or not because the services are hit or miss from the start.

Exactly. Between that and people solely getting tech news from Apple biased sites, of course their going to be clueless.
 
Do you say the same about when it happens with Google, Microsoft, Sony, dropbox or others? Or just Apple?

I speak as I find. I am critical of those who need criticism. I am an Apple user so I've no hidden agenda.

I have never had a single problem with Dropbox over the 4 years I've been using it.

Microsoft services used to be terrible but over the past few years they've been excellent. I use Hotmail and Office 365 every day and I honestly can't remember the last time I had an outage.

I don't use any Google or Sony services on a daily basis.

Apple has an arrogant complacency that needs to be challenged. They don't seem to care how often their services go down and how much disruption it causes. It's one thing for the iTunes Store to go down and everyone has to wait to buy a film, but it is a very different matter if you are relying on these services to run your business. It's simply not good enough and they need to solve the problems now.
 
I speak as I find. I am critical of those who need criticism. I am an Apple user so I've no hidden agenda.

I have never had a single problem with Dropbox over the 4 years I've been using it.

Microsoft services used to be terrible but over the past few years they've been excellent. I use Hotmail and Office 365 every day and I honestly can't remember the last time I had an outage.

I don't use any Google or Sony services on a daily basis.

Apple has an arrogant complacency that needs to be challenged. They don't seem to care how often their services go down and how much disruption it causes. It's one thing for the iTunes Store to go down and everyone has to wait to buy a film, but it is a very different matter if you are relying on these services to run your business. It's simply not good enough and they need to solve the problems now.

Google has had a few outages already thus year, in January, match and April, mostly affecting Google Drive, Google Docs and Gmail. Microsoft had a 7 day outage in January, for its Office 365, again in February and 2 other incidents in December. Bearing in mind that businesses use Office 365, that's much worse than Apple in the last 6 months. When did Apple have a 7 day outage in the past 6 months?

Based on these facts, it does seem your opinion is skewed against Apple. Or are Google and Microsoft just as arrogant and complacent now then?
 
Do you say the same about when it happens with Google, Microsoft, Sony, dropbox or others? Or just Apple?
No one else has a slogan " it just works" , no other tech firm has a rabid fanbase that praises Apple so highly that they hold them in God like status plus at the same time pulling down all other tech firms to be incompetent or just copying the mighty Apple. Have I missed anything out ?
 
No one else has a slogan " it just works" , no other tech firm has a rabid fanbase that praises Apple so highly that they hold them in God like status plus at the same time pulling down all other tech firms to be incompetent or just copying the mighty Apple. Have I missed anything out ?

So, you take a marketing slogan out of context and you ignore that Google and Microsoft have fan bases of equal dedication, just to try and make a point? Got it.
 
No explanation from Apple as to why this keeps happening. Apple's services are a pathetic shambles.
Why do we need an explanation? I don't remember reading anywhere in any license agreement that Apple promised to explain things. This entitlement attitude really isn't helping. Have you never had a bad day?

I'm sorry for being so blunt, but some of us are actually tickled pink just to have Apple products, we understand that there is no such thing as perfection and are able to give Apple the benefit of the doubt.

Calm down.. it's not fatal.
 
Last edited:
No one else has a slogan " it just works" , no other tech firm has a rabid fanbase that praises Apple so highly that they hold them in God like status plus at the same time pulling down all other tech firms to be incompetent or just copying the mighty Apple. Have I missed anything out ?
Yeah, not many have a rabid hateful following for no real reason aside form perhaps some sort of misplaced jealousy.
 
So, you take a marketing slogan out of context and you ignore that Google and Microsoft have fan bases of equal dedication, just to try and make a point? Got it.
Out of Context? How can it just works be taken out of context. It either does.. or.. it doesn't. And right now, 2016, boy does it not. Apple is a disgrace in the tech world. All that money, the legion of ifans who would kill their own mothers on request and they consistently serve up lame offering after lame offering.
And point B, Google and Microsoft have equally dedicated fans. Really, I read time after time about folks bragging about launch day purchases as if it a badge of honour. More like shame but hey ho, feel to show me any evidence of folk camping on a pavement for 2 weeks for the latest chromecast. It just doesn't happen, no one else is that bothered. I for one feel sorry for the legion of ifans, they worship the ground Steve used to walk on, and what are they left with, ??? Keynote speechs about overpriced rubber watch bands. I'm glad Steve can't see this...
[doublepost=1465150660][/doublepost]
Yeah, not many have a rabid hateful following for no real reason aside form perhaps some sort of misplaced jealousy.
Nicely deflected? Not sure your point though, jealousy? From getting updates that brick my iPad Pro, or el capitan having all sorts of issues. Yep, really missing those highlights. My work imac thankfully is still on mavericks.. we will let the faithful do the beta testing. Cos Apple surely didn't do any..
 
I for one feel sorry for the legion of ifans, they worship the ground Steve used to walk on, and what are they left with, ???
Don't feel sorry for this ifan, I'm just grateful to have technology that wasn't available when I was growing up. Otherwise I would focus my resources on going elsewhere instead of complaining on a web forum.
 
Last edited:
What AppleTV-specific services could possibly be down? I can understand the apps for music, movies, TV, and apps being unable to connect, but that doesn't mean that the Apple TV itself is down.... what am I missing?
 
On 07-06-2016, we attempted to charge you for your 50 GB iCloud storage plan, but there is a problem with your payment information.

Your account will be downgraded to the free 5 GB storage plan if we cannot successfully renew your subscription.

Follow the instructions below to update your billing information:

1. Go to Settings and tap iCloud.
2. Tap your name.
3. Tap Payment and follow the prompts.

You can also update payment information from a Mac or PC.

The iCloud Team

Apple, if you still want my money make sure that updating my new CC information would NOT give an error! :mad:

ScreenCap%202016-06-07%20at%2012.40.47.jpg


Cheers
 
My iCloud drive (and all services associated with iCloud) have been inaccessible since March 29. I've had a case open with Apple for over 2 months, and it still hasn't been resolved. I've supplied over 1GB worth of log files, videos showing the behavior on my iPhone, iPad and MacBook, and much more. I may have lost over 6GB worth of photos, I can't use hand off, can't sign into iMessage on my iPad or MacBook etc.

Nothing has changed in the last 6 weeks. All I'm told is "engineers are working on it". Funny thing is Apple keeps charging me for the updated iCloud drive tier I had, even when I am unable to use anything iCloud.


Hey just wanted to let you know that I have been getting the run around for 2 months since I started dealing with this sr. executive guy. I finally had enough and sent him another email to explain how BS all this has been and they've given me no idea of what is really going on etc etc etc... and also CC'd Tim Cook. That was on this past Tuesday evening. Yesterday at 3:30PM my phone asked me to verify my iCloud password and then everything started working. I went home and now my mac logs into my account just fine. All my pictures are there and safe. Was wondering if yours is fixed as well. Took 4 months of crap then I emailed him again and 2 days later its fixed.
 
  • Like
Reactions: Benjamin Frost
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.