Yet another poster who clearly didn't watch the keynote.
No it didn't. Stop spreading lies and FUD.
You make a lot of assumptions when coming to the conclusion that it 'failed'. You make the assumption that it failed twice on Craig lifting it up. What about the possibility that an engineer or phone handler on the stage caused it to fail before that? That's VERY likely.
As if apple hasn't been doing this all along. Oh please, the hysteria in this thread is beyond entertaining.
Seems like there are some other websites that also are trying to spread FUD:
ArsTechnica-
https://arstechnica.com/gadgets/2017/09/face-id-on-the-iphone-x-is-probably-going-to-suck/
The Verge-
https://www.theverge.com/circuitbreaker/2017/9/12/16296912/apple-iphone-x-face-id-demo-fail
The New Scientist-
https://www.newscientist.com/articl...ace-id-is-a-terrible-way-to-secure-your-data/
Now lets examine your collective ability to comprehend a statement:
EdT:
'It failed at the demo.
Even if there is a valid reason they need to get 3rd party sites to verify it really does work as quickly as possible.'
Perception is frequently reality. If Apple was to show a video of 10,000 people having no trouble whatsoever using Face ID a lot of people would say its rigged. Quite frankly, even if a neutral site tests it and it passes there will be some people who say that Apple bought them out.
Maybe whoever set the phones for Craig looked at the unit a couple of times during setup and locked it out. Not a failure of the system but it still made for bad tv.
Maybe some other valid reason caused it to lock out.
Maybe it just didn't work.
Viewers don't know. ESPECIALLY people who don't live and breathe Apple products. What they saw was a feature not work, and the need to use a backup phone. Any explanation by Apple about why will be viewed with at least a little suspicion, even if it's the honest to god truth. And most people didn't watch the presentation at all. Most people never do. All they will see is a 15 second clip of the phone not unlocking and then there will be commentators who immediately pop in after the clip to make fun of both Apple and Apple fans. Those commentators don't care at all if what they are presenting is accurate. They're there to get laughs and poke fun at people, not investigate.
As a matter of fact, I did watch the keynote. Since there is a very large group who like to make fun of Apple and bad mouth the company, I knew as soon as it happened that this would be presented in the worst possible way at least in some media. I linked to a few sites above, but I would have had no trouble linking to a lot more. Anytime Apple has any difficulty there are those who delight in it. It's probably a long thread on Reddit (I haven't looked yet but I will), and I know it's all over Twitter and people are sharing it on Facebook.
Most of all, I'd like to thank everyone who is insulting anyone who has the temerity to point out that this didn't look good, or even -gasp- express that they prefer using Touch ID. Especially since other than insults you don't really explain why your position is a valid point of view. And we all know that insulting people is the way to win them over.
Edit: There are some posts poking fun (and more) on Reddit but there is also an actual discussion of both 'is it reliable and/or is Touch ID better'.