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Apple's reaction to their computer customer's complaints and requests:

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RAINBOW TALK!!!!!!!!!!!!!!!

It's the new reality distortion field :D

Eh, progress happens. I've owned Mac laptops since the Powerbook days when they were much more upgradable -- and frankly I've never had one for 5 years. Software gets more demanding, driving hardware to get faster. Retina displays, multitouch trackpads, better graphics and faster wireless connections.

Also, given that Macs retain their resale value so well, you can usually upgrade fairly cheaply if you take care of it.

A Mac isn't so good with it's resale after 5 years, because of the progress you claim, my computer works fine but Apple will NOT fix it anymore if I want them to:

https://www.macrumors.com/2016/03/08/apple-obsoletes-mid-2010-macbook-pros/

https://support.apple.com/en-us/HT201624

Going on 7 years for most of my Mac computers and still supported pretty well so far.

Value has more to do with than just price. Support, longevity ( Most my Macs are 7 years old and still going strong ) Hardware/software integration...stability, no doubt to UNIX standards...build quality. None of my Macs have crashed except once.

Yes I agree, my MacBook Pro is 6 years old, works fine, would like a new computer but not overly fussed if I can't get one, however Apple will no longer support it even if I pay them to:

https://www.macrumors.com/2016/03/08/apple-obsoletes-mid-2010-macbook-pros/

https://support.apple.com/en-us/HT201624

So how long will none Apple suppliers stock parts if Apple won't support them? It's a game of roulette now keeping a Mac over 5 years old!

Apple has given it's products an official lifetime of 5 years, despite that they go on for much longer.
 
Also, given that Macs retain their resale value so well, you can usually upgrade fairly cheaply if you take care of it.

Is that really true these days? The Macs I see on the second hand market here in Sweden is usually very low priced. Might be different elsewhere.
 
No wonder. MACs are pretty overpriced here in Australia. We had 2 price increases during the last year (despite not being upgraded) due to the weaker AUD. So no surprise here ... higher price combined with no updates (or wrong updates) will result in lower sales. At least here in Australia ... the MacbookPro 15 starts at $3099 !!! (and from an income perspective AUD=USD - the exchange rate does not impact our salaries).
 
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2010 macbook pro 13" maxed out with ram and 1TB SSD here.... I'm waiting for the next line of MBP and then it will be hard not to take the plunge. I've managed to get this far but I can't see the machine going much longer into the future. It's hard not enjoying the retina experience on the laptop I have on my iPhone or iPad.

I had a quick look at that Dell XPS 15 mentioned here and it's clear Apple may be somewhat the victim of it's own success, such Dell laptops and the like would not exist if it wasn't for the trailblazing Apple pioneered with applying great design to products.

Every laptop I see now is hawking the Apple look from keyboard button layout and style to the whole material spiel. They are not innovating there. Personally I always understood that Apple didn't follow the same component upgrade cycles as other manufactures, which if you only shop on price seems like a bad deal. Once I got over this simple hang up and got one I realised it was a bit mistake on my part and an easy trap to fall into. I began to enjoy my computers again now I have too many Apple products! :)

I do agree Apple may have lost the way a bit but I really like the new macbook, I love the keyboard on tests and also I love the new iPad pro and the keyboard too. It's fantastic. It's the first keyboard I've ever been able to comfortable type while standing, that's usual a tough angle.

I really hope that new keyboard is in the new Mac Pro models, then I won't feel so bad about not getting a Macbook. If that happens and they get thinner, the Air may disappear.

However here is the rub and it's been mentioned in earlier posts, but there are other products now you might want to buy from Apple and i know my budget has no increased to match the product line up, when I first entered the Apple realm in 2008. It was do I get a Macbook or iMac... now it's which iPad, which iPhone, which iPod, which Macbook etc. etc.

There are a lot of functional overlap in terms of what these devices have to offer, combine that with waiting for longer timed release with current hardware that keep on running year after year (I'd never have got 5-7 years out of any PC hardware I had as I have with macs) and as you wait more then more options appear resulting in I would say some buyer caution, confusion and so forth. They'll have to address the clarity issue and complimentary timing of releases but there is a lot going on.

I also think many who post on this forum are more tech savvy. See the rest of the world ain't like you. That's the truth. You are the early adopter. You want great kit but you also want to be able to hack it.

That is not the requirement of the majority of people and if you don't understand this well it's clear Jobs understood thin impoclity for a long time.

I do wish they would focus on the pro side more and consumer and make it clear delineation and cater for both but expect it proportionally, as one leads the other and yo need less leaders than followers right!

I don't have any intention of returning to the world of Windows and the Mac Os X experience is still good and iOS has improved. Overall it's been a stable 8 years of computing with my Apple platforms.

Updating old Machine to El Captain and finding old software was stable where I thought it would be inoperable has somewhat restored my faith for the moment.
 
I need to upgrade my iMac this year. As a 2011 with an HD it is too slow. But to get the iMac I'd want with the GPU I have to drop close to $3k. I'm also a bit torn about possibly buying just a laptop. It would be nice to just close the lid and push it to one side when I want more physical desktop space.

But the one thing I won't do is buy non-upgraded computers. I will only buy soon after a release. I won't pay for one year old tech. So the window for my upgrade will be on the next release of upgraded iMacs.
If the HD is your bottleneck, an SSD DIY upgrade is much cheaper, and you can keep your good imac.

Even easier, plug in some extra RAM, and a TB external drive loaded with the OS of your choice, and you'll be hard-pressed to find a reason to buy a new one.

Worked for me. :D
 
Is that really true these days? The Macs I see on the second hand market here in Sweden is usually very low priced. Might be different elsewhere.
Maybe I should buy my next Mac used from Sweden :) Going off eBay here in the US, they seem to hold their price pretty well.
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A Mac isn't so good with it's resale after 5 years, because of the progress you claim, my computer works fine[...]

I agree with you in principle, but if you wait 5 years to upgrade, yeah, fewer people are going to want to buy a machine that old and that much lagging behind current features. If you wait only a couple years, however, your current machine will be closer to the current level of technology and probably worth quite a bit more. It does seem lame to "obsolete" a 5-year old machine, but that's the way it goes.
 
You make claims without backing them up. Show me the MacRumors articles about the so-called speed bumps I didn't list.

are you sure you really want me to go ahead and do that? its not going to end well for you.

i dont need to back up a statement every time i make one, i dont need to prove anything to anyone. if you doubt what i say, you are more than welcome to look into it yourself before opening your mouth telling me im righteous and dishonest and then trying to get me to do all the work just because you havent been paying attention and following along the last ten years.
 
No war (from me anyway). It's not that I don't like MacOS or the equipment. I do. I am just not "tied" to it as much as I used to be.

Same here after observing so many having issue with 10.10 & 10.11, then EL Capitan literally breaking my workflow, I am certainly far less invested in OS X and Apple as a direct result. Windows 10 may not be as aesthetically pleasing as OS X, equally it has yet to present any issue.

Q-6
 
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I am ready to throw in the towel on MacBook Pros. I really doubt Apple will ever go back to user-upgradable machines. I really doubt they'll bring out a 7" screen, and I really doubt they'll come with enough RAM or SSD capacity. I still want a Mac so that I can write iOS code, but why not also get one suitable for graphic and audio content creation?

But I'm no longer optimistic. Just look at Apple's most recent offerings, and lack of improvements in many areas. And look at that downward ski slope of a stock price chart. I call that Dead Man's Hill right there.

I'll be the first to say it, because I think somebody must. It's time for Tim Cook to go. Apple needs real leadership. There, I said it.
 
I am ready to throw in the towel on MacBook Pros. I really doubt Apple will ever go back to user-upgradable machines. I really doubt they'll bring out a 7" screen, and I really doubt they'll come with enough RAM or SSD capacity. I still want a Mac so that I can write iOS code, but why not also get one suitable for graphic and audio content creation?

But I'm no longer optimistic. Just look at Apple's most recent offerings, and lack of improvements in many areas. And look at that downward ski slope of a stock price chart. I call that Dead Man's Hill right there.

I'll be the first to say it, because I think somebody must. It's time for Tim Cook to go. Apple needs real leadership. There, I said it.

Well Apple's being dying to have end-to-end closed systems for years so it's unlikely that will change. Apple's too profitable to be that great company from a few years ago. That's the downside of a profitable business. Glorious for the executives and shareholders but the consumers no longer get products from that company that was pulling out all the stops to deliver experiences we've never had before.
 
I keep asking myself when I'm going to replace my 2012 iMac, and then I look at the current line-ups lately and I remember why. Lol. Bye Apple!
 
I have a mid 2014 and I couldn't believe it wasn't powerful enough to drive a 4k monitor... really Apple?


That is my point too. Why to upgrade and pay again for something that few months later it can not keep up with the current technologies?

My 17” 2009 MBP does everything the same as the newer ones except that is a bit slower. For every port change, there is an adapter.

Apple is either ignorant, arrogant or struggles to produce many different products at the same time. At this moment it is too late for them to listen to us, but let’s see what they can come up with at wwdc. Im here to open my valet if they surprise me in a good way. Otherwise, they have lost their minds making fancy fitness facilities and not doing the right business...

They need to be more innovative with everything if they want to keep the fame. iPhone is a bit behind Android phones, Apple Watch is useless for fitness and does not sync efficiently with iPhone, no new monitors, MacBooks same old, 50 different music services offered (personally Im not interested in any), maps are limited... More and more, they are becoming a service provider. I can't even locally sync my bookmarks anymore. Why should I then choose them over Google?
 
When Apple doesn't provide a MacBook Pro, Mac Mini, or Mac Pro worth buying, I'm sure it isn't a surprise to them that we're not buying them.

You'd have to be desperate to buy something from most of Apple's computer lineup right now. My 2011 MacBook Pro is limping along but I'll just keep reformatting/restoring rather than buy what they're selling at the moment.

Give me something I actually want to buy, Apple.

Im in the same boat as you. Keeping an old 2011 MBP running (although a good SSD makes it more than usable). I have looked at the prospect of upgrading for quite some time now, but each Apple update has been disappointing and ridiculously priced. Back in 2011 you only paid a small Apple premium to get a decently spec'ed laptop. Now you are paying twice as much here in Oz. Not good. Some of their customers might be gullable, or desperate enough to pay that much to use OSX, but I frankly find it insulting.
 
2010 MacBook Pro, maxed out RAM and two SSD's, still running 10.6.8 because Mavericks ate my entire email archive and PDF's looked like crap. Patiently waiting, but to be honest, apart from a few websites mocking my ancient Safari, I don't miss much and haven't seen anything to give me the slightest urge to upgrade. And I do computer stuff for a living! (Albeit on remote clusters...) I hope Apple finally gives me a reason to upgrade in June.
 
Worse than Apple's Sr Mgmt taking their eyes off all but the thinnest Mac is snubbing all the designers and developers who need a decent upgradeable machine to create the wider ecosystem of apps for all the iPhones and iPads.
 
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They (Apple) have been watching and enjoying the Golden State Warriors Tickets the last two years, give them a break! :D
 
I use a late-2011 13" MBP as my main work horse, and I've been seriously considering about buying another one of those instead of these new non-upgradeable, non-repairable machines.

If Apple would make a refreshed version of that 2011 MBP I'd buy one in a heartbeat. Nothing major even needed, just a modern cpu/graphics and capacity for 16 or 32Gb of ram, a normal switchable laptop drive and maybe 8 hours of battery life.

But like I've said before, Apple is now more focused to making fashion items.
 
It seems like all effort and money right now are going towards their shiny new campus so I'm not holding my breath for a redesigned Macbook Pro. I hope they can get at least the necessities right - Skylake & TB3.

Also they should really rethink their upgrade prices - 240€ for a 30€ RAM Upgrade from 8 to 16GB just shows how completely out of touch with reality Apple has gotten. 600% Apple markup - This is not pricing, it's bloody extortion.
 
I've got the original macbook 13inch unibody form 2008. I totally love it. I installed an SSD which breathed new life into it. Things I wish new apple laptops had which my current 2008 model does.
1) a kensington lock, eg. a way to actually secure it to a desk
2) the led out the front to signify that it's on when the lid's closed
3) not overly important -- the outside button and mini green leds to check the battery

More than 2 usb ports would be great but I guess that would be hoping for too much

ahh yeah an touchID :)
 
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