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5. Has made a loyal Apple customer not find any interest in any product in the Apple store . . . .
Steve made a lot of mistakes, but they were the kind of mistakes we eventually liked because more often than not, he was right. Tim is making more mistakes and none of the mistakes are good for us. I had never complained about Apple on MR before the few years and I have an original Mac that I was the first owner of. Under Jobs, things happened that i did not like but at the end of the day Apple made products I wanted and that worked for me both personally and professionally.
I never had the feeling that Jobs segregated customer where some would get inferior products. The Apple lineup now does that. To get a small screen iPhone I have to be satisfied with inferior camera, and lack of other options, etc. That is Marketing 101 from the Ivy League schools. Jobs was never that way. He let you choose. More or less memory, more or less storage, higher or lower speed, but never did you get reduced functionality because you paid less.
Outside of the iPhone, Tim absolutely does not produce a product that makes me want to buy Apple. The restrictions from the walled garden, shout at me to stay very very far away from Apple products outside of the iPhone. My computers should be my computers, not Apple's to control what I can install and what permission I give the software. Now maybe Apple is not going to make macOS into the same walled garden as iOS. They have certainly made the laptops nothing but throwaway computers. Apple's attitude, draconian restrictions on what apps get accepted into the iPhone app store, and lack of setting/publishing any future expectations only tells me that they have no concern for my freedom and desire. Now I do understand that we are protecting the children. But that is not the computer makers responsibility.
If Jobs were here, I would blame him, but he's not. Maybe he even started this before he left, i don't know and don't care. I can only deal with today and scream as loud as I can. Will anybody listen, probably not. So I'll leave Apple behind. At the end of the day it is just a computer. And like Nokia, Polaroid, etc., management fails when they start thinking they are so smart they don't need to listen. This attitude worked for the old Apple because Jobs was close enough to being smart enough that it worked. The new Apple is not even close, but they certainly act and think like they are.