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Do you mean I shouldn't speak to iTunes support people for this issue?

Yes, because you have good chances to find people that doesn't know a thing (from the answer I read around ). You waste your time. Apple Feedback is the way to go and more people you involve better it is. I'm quite sure if you switch to any other brand you'll have less people listening, maybe I'm wrong but this was my experience . At least Apple did fix the error in a weekend after the feedbacks and because someone talked to some Enterprise support line. Probably you need to escalate when you call and ask to talk to a supervisor or manager. And I'm also pretty sure when the thread on the Apple forum reaches a big number of users with the same issue, some Apple person starts acting.
I don't know exactly what starts first but the combination always brought good results
 
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I didn't have any issues with the -8228 error earlier this week, but have seen it in the past.

The Store has server side issues sometimes, most recently delivering existing versions of the app payloads despite an update notification. It was fixed after a couple days.

If/when Apple finally cuts off iTunes from app access, the news will probably reverberate more widely than this last 8228 issue.

In the meantime, a simple question -- for those with the newest devices, does iTunes 12.6.5 display their representative avatars in the upper left corner of the sidebar next to the device name? I suspect Apple didn't bother with adding the appropriate resources to the 12.6.5 app bundle, so it's blank and doesn't show any icon. It's only a cosmetic/polish thing, but I'm curious nonetheless.

Lastly -- does anyone know how often iMazing goes on sale? I almost bought it last October on special, but kinda looking ahead to see if it may get discounted again.
 
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Yes, because you have good chances to find people that doesn't know a thing (from the answer I read around ). You waste your time. Apple Feedback is the way to go and more people you involve better it is. I'm quite sure if you switch to any other brand you'll have less people listening, maybe I'm wrong but this was my experience . At least Apple did fix the error in a weekend after the feedbacks and because someone talked to some Enterprise support line. Probably you need to escalate when you call and ask to talk to a supervisor or manager. And I'm also pretty sure when the thread on the Apple forum reaches a big number of users with the same issue, some Apple person starts acting.
I don't know exactly what starts first but the combination always brought good results

I've been submitting feedback but still there's no sign of an iTunes version with App store for macOS mojove
 
I've been submitting feedback but still there's no sign of an iTunes version with App store for macOS mojove

I'm using the 12.6.5 and works perfectly : this was found in MacRumors
solution found by bogdanw ,

1. Use AppDelete to delete iTunes
2. Download 12.6.5 https://secure-appldnld.apple.com/i...-B085-11E8-B6AB-C1D03409AD2A/iTunes12.6.5.dmg
3. Open the dmg file, use Pacifist to open Install iTunes.pkg and install iTunes
4. If you have opened iTunes 12.9, replace iTunes Library.itl with the last saved version from Previous iTunes Libraries
5. Enjoy iTunes with AppStore!
 
I have bad news folks. I just realized that there is no way to download IPAs using iTunes (regardless of the version). You will be greeted with a message "IOS App Store Only" instead of a download option (see the image)

There is no way to download an older version of an App either, not even with the method described using "Charles" for OSX or "Fiddler" for Windows. It doesn't work any more, because all these methods utilize iTunes' ability to download Apps from Apple's servers.

However, current version of an App can be downloaded either using the Apple Configurator 2 or iMazing and saved locally. Unfortunately, after IOS 9 onward, with the App thinning being introduced, iTunes backups do not include the Apps in them, so it means that there is no way to extract an IPA from a backup, or from the IOS device itself.

So, hang on to your precious IPA collection if you have them, because there is no way to get a hold on to older versions of Apps anymore.
 

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I have bad news folks. I just realized that there is no way to download IPAs using iTunes (regardless of the version). You will be greeted with a message "IOS App Store Only" instead of a download option (see the image)

There is no way to download an older version of an App either, not even with the method described using "Charles" for OSX or "Fiddler" for Windows. It doesn't work any more, because all these methods utilize iTunes' ability to download Apps from Apple's servers.

However, current version of an App can be downloaded either using the Apple Configurator 2 or iMazing and saved locally. Unfortunately, after IOS 9 onward, with the App thinning being introduced, iTunes backups do not include the Apps in them, so it means that there is no way to extract an IPA from a backup, or from the IOS device itself.

So, hang on to your precious IPA collection if you have them, because there is no way to get a hold on to older versions of Apps anymore.

WTF does apple think they have to rule us and our choices, and not give us what we want?
 
I have bad news folks. I just realized that there is no way to download IPAs using iTunes (regardless of the version). You will be greeted with a message "IOS App Store Only" instead of a download option (see the image)

There is no way to download an older version of an App either, not even with the method described using "Charles" for OSX or "Fiddler" for Windows. It doesn't work any more, because all these methods utilize iTunes' ability to download Apps from Apple's servers.

However, current version of an App can be downloaded either using the Apple Configurator 2 or iMazing and saved locally. Unfortunately, after IOS 9 onward, with the App thinning being introduced, iTunes backups do not include the Apps in them, so it means that there is no way to extract an IPA from a backup, or from the IOS device itself.

So, hang on to your precious IPA collection if you have them, because there is no way to get a hold on to older versions of Apps anymore.
I just downloaded a new app using iTunes 12.6.5 in High Sierra, so this problem does not affect that combination of macOS/iTunes.
 
***Update and good news!***
Maybe it was a temporary glitch or something else, but now iTunes 12.6.x and prior versions are indeed capable of downloading Apps from Apple's servers.

I Booted from my ElCap partition and managed to download Apps without a problem. Consequently, Charles (and Fiddler) is also capable of downloading older IOS Apps. I had older versions of some of my Apps missing from my IPA backup library and I managed to download them using Charles without a problem.
 
…aaand now my setup is downloading .ipa files fine but does not actually sync them with my phone. I have to go to the Apps tab in the sidebar and click update on each one. This seems suboptimal.
 
I don't know why anybody is still clinging to this.

Use Apple Configurator 2, or iMazing, or other third-party MacOS app similar to iMazing.

iMazing is also available on Windows for those so-afflicted. And it does way more than iTunes ever did.
 
I was able to use the Pacifist method to successfully install iTunes 12.6.5 under Mojave. Updates to 10.14.2/3 killed it again. Tried installing iTunes 12.6.5.3 (using Pacifist method again), this time installing to "my username"/Applications folder. Now have two versions of iTunes - one in main applications folder that doesn't work. one in my user Applications folder that does!

Downloads Apps and updates, syncs/backs up my iPhone and iPad, iTunes App Store works fine. Only issue is have to connect iPhone or iPad with user/Applications version running - otherwise connecting device opens main Applications folder iTunes version which returns config error msg.
 
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…aaand now my setup is downloading .ipa files fine but does not actually sync them with my phone. I have to go to the Apps tab in the sidebar and click update on each one. This seems suboptimal.
Update: Syncing works again. No idea what changed.
 
macOS 10.14.4 (Mojave) update broke iTunes 12.6.5.3 completely. Even though I was able to remove & reinstall iTunes using the AppleScript patch, iTunes won't run. I just get a dialog that says iTunes 12.6.5 is incompatible with this version of macOS.
 
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macOS 10.14.4 (Mojave) update broke iTunes 12.6.5.3 completely. Even though I was able to remove & reinstall iTunes using the AppleScript patch, iTunes won't run. I just get a dialog that says iTunes 12.6.5 is incompatible with this version of macOS.

How is Apple NOT getting the message that many people still want to manage their iDevices within iTunes?
 
Running iTunes 12.6.5.3 on macOS 10.14.4
1. After installing 10.14.4, run cp /Applications/iTunes.app/Contents/Info.plist ~/Desktop in Terminal
2. Install iTunes 12.6.5.3.pkg
3. Run sudo cp ~/Desktop/Info.plist /Applications/iTunes.app/Contents/ in Terminal
4. Enjoy iTunes 12.6.5.3 on macOS 10.14.4 :)
[doublepost=1553608276][/doublepost]
I just get a dialog that says iTunes 12.6.5 is incompatible with this version of macOS.
You can try to download and install iTunes 12.8.2 from https://support.apple.com/kb/DL1977 Don't open it and see the steps above.
 
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Running iTunes 12.6.5.3 on macOS 10.14.4
1. After installing 10.14.4, run cp /Applications/iTunes.app/Contents/Info.plist ~/Desktop in Terminal
2. Install iTunes 12.6.5.3.pkg
3. Run sudo cp ~/Desktop/Info.plist /Applications/iTunes.app/Contents/ in Terminal
4. Enjoy iTunes 12.6.5.3 on macOS 10.14.4 :)

bogdanw, Thank you for the workaround for the workaround. I appreciate your help! :)

How is Apple NOT getting the message that many people still want to manage their iDevices within iTunes?

I submitted iTunes Feedback regarding this issue. Unfortunately, the things that led me to the Mac and kept me a loyal user for over 25 years keep disappearing.
 
Anyone use 12.6.5 to update to iOS 12.2 using the .ipsw payload? Curious if it works.

I'd expect it to, since it's still a 12.x update, but I think all bets will be off with iOS 13 and 10.15.
 
Anyone use 12.6.5 to update to iOS 12.2 using the .ipsw payload? Curious if it works.

I'd expect it to, since it's still a 12.x update, but I think all bets will be off with iOS 13 and 10.15.

Updated successfully: 1) DL'd the iOS 12.2 IPSW(s) for iPad 10.5 & iPhone X then, 2) upgraded both devices to 12.2 using iTunes 12.6.5 on macOS 10.14.3.

Also, a big shoutout to bogdanw for the great tip/tweak to keep iTunes 12.6.5 working with 10.14.4!

Note: bogdanw's tweak to get iTunes 12.6.5 running on Mojave 10.14.4 may not work for everyone… When the iTunes Info.plist has been replaced (or we simply edit the CFBundleVersion to be "12.9.4"), the iTunes app is no longer "signed", this causes errors on launch (always asks to accept/reject incoming network connections) and most importantly, our encrypted backups fail since the "chain of trust" has been interrupted.

Not certain, but we're thinking of moving our iPad/iPhone charging stations and their sync/backup jobs onto a Winows-10 machine (Apple continues to support iTunes with App deployment under Windows). Kinda funny that Apple is sabotaging their own macOS Mojave customers in a .4 update by deliberately crippling their only remaining [version] of iTunes that supports smaller "business partners" that manage & deploy under iTunes! Unfortunately, Apple Configurator doesn't do what we need/want…
 
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Running iTunes 12.6.5.3 on macOS 10.14.4
1. After installing 10.14.4, run cp /Applications/iTunes.app/Contents/Info.plist ~/Desktop in Terminal
2. Install iTunes 12.6.5.3.pkg
3. Run sudo cp ~/Desktop/Info.plist /Applications/iTunes.app/Contents/ in Terminal
4. Enjoy iTunes 12.6.5.3 on macOS 10.14.4 :)
[doublepost=1553608276][/doublepost]
You can try to download and install iTunes 12.8.2 from https://support.apple.com/kb/DL1977 Don't open it and see the steps above.

I've tried the usual v12.6.5.3 method that has worked for so long, but now I'm facing the "You can't use this version of the application iTunes with this version of MacOS" message. I've tried copying the Info.plist file back from TimeMachine but the problem is the same. Or do I need to reboot and re-enable SIP first?

bogdanw - I've searched this thread for iTunes v12.8.2, but I can't find any steps on what to do next. Can you please share a link to the relevant post/thread? Thanks.
 
Same thing happened to me.
I can't use ITunes 12.6.5 and I have uninstalled degault one !!!

Could someone upload ITunes 12.9 for me , please ?
 
It seems there will be no more iTunes DMGs available for download.
The last is iTunes 12.8.2.3 https://support.apple.com/kb/DL1977 direct link https://secure-appldnld.apple.com/i...-FA9C-11E8-A8BB-9B0D7D00924D/iTunes12.8.2.dmg
Here is a little script to modify iTunes 12.6.5.3 to run on macOS 10.14.4
Code:
do shell script "sed -i '' 's/12.6.5/12.9.4/g' /Applications/iTunes.app/Contents/Info.plist" with administrator privileges
Probably the best way forward is to leave the /Applications/iTunes.app untouched to be updated by macOS and install iTunes 12.6.5.3 in a different location. Be sure to select a different location for the library as well.
@Tech Copywriter Install the iTunes 12.6.5.3.pkg and try the script above.
@wagonfixin "accept/reject incoming network connections" What firewall are you using? Little Snitch doesn't seem to be bothered by the modified iTunes.
 
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I was just wondering if anyone knew which version of iTunes would I be able to use to transfer the actual apps or ipa s' rather from my devices TO my Mac? We also still use Nike+ for what its worth and if anyone has any insight on what the best version of iTunes is for that and how to install it on Mojave we would appreciate it. Thank you all so very much! First post wooohooo!
 
Here is a little script to modify iTunes 12.6.5.3 to run on macOS 10.14.4
Code:
do shell script "sed -i '' 's/12.6.5/12.9.4/g' /Applications/iTunes.app/Contents/Info.plist" with administrator privileges
Probably the best way forward is to leave the /Applications/iTunes.app untouched to be updated by macOS and install iTunes 12.6.5.3 in a different location. Be sure to select a different location for the library as well.
@Tech Copywriter Install the iTunes 12.6.5.3.pkg and try the script above.

bogdanw, you're a genius. This worked perfectly on the second attempt. Thanks so much for your help.
 
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