What are you using to access that status? Page looks different then mine.
Go to http://www.att.com/orderstatus on a PC or MAC, but not through iPhone or mobile device. You should be able to get the same view.
What are you using to access that status? Page looks different then mine.
Go to http://www.att.com/orderstatus on a PC or MAC, but not through iPhone or mobile device. You should be able to get the same view.
Same thing is happening for me... Main AT&T order status site (att.com/wirelessorderstatus) shows "Backordered." Premier status site now says "Expected Ship Date: Pending Confirmation." Previously, both showed an expected ship date of 10/13 - 10/22.
Not sure what to make of this. Hopefully AT&T's systems are simply in the middle of a refresh.
Moved up from 10/31/14 - 11/11/14 to 10/13/14 - 10/22/14!
I'll take it.
So... An update for people.
This is for a space grey iphone 6 plus in 128 gig
Preordered at 3:40 EST. Initially got an email saying 21-28 days.
Was charged on my credit card
Then received the status update saying November 11/9-11/27... Was annoyed
Just got updated this morning now it says 10/2-10-13
Not too bad.. I was hoping for launch but two weeks later isn't too bad
What the hell, you ordered the same phone like a half hour after I did why is your estimated ship date before mine? What the hell is going on at AT&T?
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This just confirms what an AT&T rep told me and I feared wasn't true... The system was overwhelmed between 3AM and 3:30am est that it stopped processing orders, it kicked back in around 4somthingAM but our orders that didn't get processed in that time sat off to the side while people who ordered after us got processed before we did.
This is why there were so many in that 10/31-11/11 boat, the system failed we fell out of line and the system processed us later in the morning when it slowed down. So people who ordered after us could get their phone before us.
So messed up and so unfair...
What the hell, you ordered the same phone like a half hour after I did why is your estimated ship date before mine? What the hell is going on at AT&T?
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This just confirms what an AT&T rep told me and I feared wasn't true... The system was overwhelmed between 3AM and 3:30am est that it stopped processing orders, it kicked back in around 4somthingAM but our orders that didn't get processed in that time sat off to the side while people who ordered after us got processed before we did.
What the hell, you ordered the same phone like a half hour after I did why is your estimated ship date before mine? What the hell is going on at AT&T?
----------
This just confirms what an AT&T rep told me and I feared wasn't true... The system was overwhelmed between 3AM and 3:30am est that it stopped processing orders, it kicked back in around 4somthingAM but our orders that didn't get processed in that time sat off to the side while people who ordered after us got processed before we did.
This is why there were so many in that 10/31-11/11 boat, the system failed we fell out of line and the system processed us later in the morning when it slowed down. So people who ordered after us could get their phone before us.
So messed up and so unfair...
This just confirms what an AT&T rep told me and I feared wasn't true...
lulz @ some of the stuff AT&T reps will say. I would hope you are not gullible enough to believe such a silly story.
Did you read what I wrote? The comment confirmed what I feared wasn't true? In other words I was skeptical at what the rep told me, hoping it wasn't true. With the information of someone ordering the same same phone as me, at a later time but having a ship date before me made me think it was true.
I am not familiar with AT&T's system or processes so why would I be gullible to believe what a rep for the company tells me? If anything it seemed more believable than the typical "everything is okay" blow smoke up your ass comments they usually have.
So enlighten me, why is this such a silly story? ...and why would someone have an estimated ship date before mine if the ordered after me and it was said to be first come first served?
Moved up from 10/31/14 - 11/11/14 to 10/13/14 - 10/22/14!
I'll take it.
The explanation of orders dropping and needing to be reprocessed later may explain why my order was delayed. I completed my order around 12:10-12:15 and everything looked okay. I know I was finished because I was in bed before 12:30 so I could get some sleep before an early morning flight.
But my email confirmation from AT&T is timed at 4:41 Pacific. There were no issues with my account or credit card - so no reason for a 4-1/2 hour delay from when I completed my order to AT&T sending a confirmation. Everyone else seems to have received an email confirmation timed shortly after they placed their order.
What other explanation could there be for a 4-1/2 delay in order and confirmation?
The explanation of orders dropping and needing to be reprocessed later may explain why my order was delayed. I completed my order around 12:10-12:15 and everything looked okay. I know I was finished because I was in bed before 12:30 so I could get some sleep before an early morning flight.
But my email confirmation from AT&T is timed at 4:41 Pacific. There were no issues with my account or credit card - so no reason for a 4-1/2 hour delay from when I completed my order to AT&T sending a confirmation. Everyone else seems to have received an email confirmation timed shortly after they placed their order.
What other explanation could there be for a 4-1/2 delay in order and confirmation?