AT&T Considering Halting All Samsung Galaxy Note 7 Sales and Replacements

[testcard]

"...which has reignited fears..."
I see what you did there.

 

[smacrumon]

That's what I thought Arguing for safer batteries is like arguing for safer cars. No sane person would say no. Attempting to conflate a Volvo with a Pinto, what you keep attempting with nonsense, font sizes and bold, is garbage. I'm bored of it now and it's completely transparent. Honestly, give it a rest, Samsung will be fine

It is actually easy to make batteries safer and contain a failure. It really it. It's an industry problem, no one wants to be exposed to a failing battery on ground or up in the air travelling on a plane. That's all.

 

[btrach144]

Let's hope for your sake your not flying in a Boeing 787 (Dreamliner) at the same time since that aircraft has been grounded several times by the FAA due to fires with their batteries.

To make you feel a little better, aircraft are seldom more than an hour from land, even when flying across the ocean, e.g Atlantic

what about seattle to Hawaii?

 

[Feenician]

It is actually easy to make batteries safer and contain a failure. It really it. It's an industry problem, no one wants to be exposed to a failing battery on ground or up in the air travelling on a plane. That's all.

You keep stating plain and simple truths. It's easy(ish) to make batteries safer by reducing their useful space and therefore capacity. What does that have to do with the Samsung Galaxy Note 7 being unusually unsafe though?

 

[smacrumon]

If there are problems with the replacements, the note 7 is finished , by the time a version without issues is released, consumer faith will have deteriorated . The note 8 is gonna have to be issue free.

Samsung is gonna loose out from a consumer trust point of view also, this has massive reprecussions, the note sales themselves are not even the big picture.

Spot on. One chance to correct the issue. Second time no more chances. Especially for such a serious issue.

 

[ani4ani]

what about seattle to Hawaii?

Hi there, I didn't say never...but you're right, there are plenty of routes where it is impossible.

 

[chr1s60]

All of you mad at Apple for the iPhone 7 because you want the next redesigned iPhone, this is exactly why you don't rush the product out. Apple didn't rush to the completely redesigned phone and instead went with a slightly different model until they know the fully redesigned phone will work. The correct thing to do.

Samsung needs to just eat this one and stop all sales and recall all of the Note 7's. Anyone wanting to try out a Note 8 next year, you are in luck, they should be cheap.

 

[smacrumon]

You keep stating plain and simple truths. It's easy(ish) to make batteries safer by reducing their useful space and therefore capacity. What does that have to do with the Samsung Galaxy Note 7 being unusually unsafe though?

Ummm really? Your statement gave the answer. A safe battery would mean this Samsung issue would never have occurred. Simple.

 

[Persicuta]

The main Telcos here in Australia stopped selling the note 7's ages ago. They still have the note 5 on there along with the s7 and s7 edge. AT&T and others in the US should of stopped ages ago.

 

[Feenician]

Ummm really? Your statement gave the answer. A safe battery would mean this Samsung issue would never have occurred. Simple.

A theoretical safe battery that doesn't exist would mean that this Samsung issue would never have occurred but all lithium batteries have some degree of risk. The Samsung Galaxy Note 7 batteries have a highly unusual degree of risk though.

Who do you imagine you're fooling here? The more denials and attempted obfuscations, the worse it looks.

 

[ani4ani]

Are you honestly unable to understand the concept of scale? Do you honestly think Samsung pulled millions of phones from the market for a problem in the scale that can "hit any manufacturer"? Do you genuinely not understand this or are you being dishonest?

Put into perspective, half of the Boeing 787's flying at the time were having battery fires. They were grounded, the whole fleet, they had further problems. It took more than a year to resolve, they kept flying. This was a plane rushed out in 15 years! This technology has issues.

Samsung did absolutely everything they could practically do, it is amazing how quiet the Southwest story is since it broke, considering the ramifications at stake.

 

[Feenician]

Put into perspective, half of the Boeing 787's flying at the time were having battery fires. They were grounded, the whole fleet, they had further problems. It took more than a year to resolve, they kept flying. This was a plane rushed out in 15 years! This technology has issues.

Samsung did absolutely everything they could practically do, it is amazing how quiet the Southwest story is since it broke, considering the ramifications at stake.

Ah yes, the Boeing 787 smartphone. A comparable device

Please, Samsung apologists, stop. I am starting to feel embarrassed for you

 

[Capt T]

They are holding it wrong

 

[Seoras]

Can't wait to see the Quarter results for both Apple and Samsung to really gauge just how big this is.

Has anyone else seen the (pro-Android/anti-Apple) media trying to mitigate the impact of this fall out?
I have here in NZ. The NZ Herald and stuff.co.nz have to be the worst kind of Fandroid publications there are online.
http://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=11721124
(Headline: "Smoking, flames, explosion - iPhone 6sPlus explodes, says man".
Intro: "An iPhone owner says his 6sPlus phone began smoking before exploding as he and his baby lay just centimetres away." - This is a phone that's a year old now and has had a good track record)

I check stuff.co.nz each day just to laugh at the anti-apple bashing articles.

 

[hawaii529]

Surly sales should have been stopped weeks ago. So what if these types of phones are stopped on planes. Surly living is better than being killed.

We have Samsung washing machines catching fire in New Zealand. They have been recalled but not every person looks at media until their house burns down and they become front page news.

What?!?!?! I have a Samsung machine in New Zealand and I didn't know about this!! Thanks for the heads up. I checked and thankfully it is only top-loaders (I have a front-loader), but I didn't know...they should make this more public.

 

[KPandian1]

I am curious as to why the DHS has not put out a definite statement about this, one way or the other!

In the USA, we still can buy this phone which is absurd. It can be carried aboard a plane, even more silly.

TSA will pay more attention to my shoes, when most of the world feels safe letting you wear your shoes thru security.

As to not being able to identify what phone a passenger has, I remember the days when a laptop has to be shown to be operational at the check-point; it had to be booted on if it was shut down. They are just asked to identify the phone and prevent it from being on-board a plane, no excuses.

 

[timeconsumer]

I can't say I blame AT&T, this seems like the safest thing to do.

 

[ricci]

True, even if the highest reports of 100 fires over one million phones is correct, that's about 1 in 10,000.

• That's less than the chance of dying in a car wreck.
• It's about five times less chance than dying in a car wreck because you were texting.
• It's 5,000 times less than the chance that you will be diagnosed with cancer.

Everything is relative.



Airlines don't bother turning around for in-cabin device battery fires, which are easily extinguished. Flight crew have been trained to handle them for years now, and have done so. It's not that big a deal.

The fact that they even do an announcement to turn them off is ironic, coming from the same airlines that refused for decades to install cargo hold fire extinguishers, because it was officially considered cheaper to pay dead passenger relatives in the case of a rare crash from fire, than to retrofit all the planes.

In-cabin small device fires can be handled. It's the cargo hold ones that cannot.

Both of your Your last statements is completely wrong! B777 pilot 20yrs

 

[SMIDG3T]

Apple and Tim Cook are laughing right now.

Next time Samsung don't rush things to market. As you've found out, it doesn't always work out.

 

[JayIsAwesome]

Sad that so many macrumors members are reading and commenting here with satisfaction over Samsungs issues. Deplorable.

Well that's kind of a thing around here. You'd have thought the Samsung CEO stole their girlfriend or something. It's both comical yet sad tbh. A lot of it comes down to the fact that Apple hates Samsung so the Apple hardcore fans have to automatically hate Samsung as well. It's some type of Charles Manson-like mind control. And LOL at the person who said Samsung is the most evil company. B/c I can think of about 10 different companies who've done more than a few questionable things (Apple being one of them) And yes I do have many Apple products but I'm not a blind fan.

Tbh, this entire Note situation is crazy. I do feel that Samsung shouldn't have been so quick to rush this product to the market. Tbh, Samsung should take the Note off the shelves at this point. Focus on the S8 and release the Note9 in 2018.

Samsung will bounce back from this and the majority will forgive and forget. But I do hope Samsung learns to not rush products to the market. Hell I hate when in company does this. And the sad thing is Samsung, Microsoft, and Apple have all done this and it's always ended badly. Samsung will bounce back. I do feel bad for my fellow cell phone retail ppl b/c we're the ones who have to deal with angry customers, who are paranoid that their phone is gonna explode.

And the Apple fandom on here needs to calm down. You guys making fun of Samsung are the same ones who got salty as hell anytime somebody mentioned bendgate. You guys are the same ones who get mad over a commercial poking fun at Apple. Keep it classy, people. A year from now, Apple could find themselves in a similar situation.

 

[Col4bin]

Samsung needs to just eat this one and stop all sales and recall all of the Note 7's. Anyone wanting to try out a Note 8 next year, you are in luck, they should be cheap.

Honestly, I wouldn't be surprised if Samsung doesn't take much of a public hit over this Note 7 battery debacle. TBD on Wall Street's reaction so will need to pay close attention to Samsung's next quarter earnings report. The utter hipocrosy in all of this, if tables were turned and an Apple device's battery was causing fires at this same high rate and volume, then oh man, the sky would be falling and the mainstream press would be having a field day. (Much more so than is currently being covered.) Watch next year's Note 8 be priced in line with the current gen device and dinky Samsung continuing merrily along as if they hadn't skipped a beat.

 

[Ploki]

as someone who used to work for the TSA, it is nearly impossible for us to stop phones from entering an aircraft. almost everyone travels with a phone and we can't search every bag to see if they have a note 7.

all cell phones look similar on an x-ray image.

you can probably train people to look for one specific thing

 

[Hanzu Lao]

True, even if the highest reports of 100 fires over one million phones is correct, that's about 1 in 10,000.

• That's less than the chance of dying in a car wreck.
• It's about five times less chance than dying in a car wreck because you were texting.
• It's 5,000 times less than the chance that you will be diagnosed with cancer.

Everything is relative.



Airlines don't bother turning around for in-cabin device battery fires, which are easily extinguished. Flight crew have been trained to handle them for years now, and have done so. It's not that big a deal.

The fact that they even do an announcement to turn them off is ironic, coming from the same airlines that refused for decades to install cargo hold fire extinguishers, because it was officially considered cheaper to pay dead passenger relatives in the case of a rare crash from fire, than to retrofit all the planes.

In-cabin small device fires can be handled. It's the cargo hold ones that cannot.

Stop making excuses for Samsung please. There aren't any. Thank you for your cooperation.

 

[Ploki]

I'm not conflating anything. Nor am I engaging in deception. Such exaggeration.

One samsung replacement device has caught on fire. No other reports of replacement devices.

But overall the industry has a big problem. These batteries are essentially encased and wrapped in thin plastics. That needs to change. THERE HAS TO BE A MUCH BETTER WAY.

What would you wrapped them in, titanum enforced lead? The industry has a problem with batteries, but exploding is not the biggest of them.
[doublepost=1475917232][/doublepost]

True, even if the highest reports of 100 fires over one million phones is correct, that's about 1 in 10,000.

• That's less than the chance of dying in a car wreck.
• It's about five times less chance than dying in a car wreck because you were texting.
• It's 5,000 times less than the chance that you will be diagnosed with cancer.

Everything is relative.

So, are you implying that until we completely eradicate car crashes or cancer, samsung should get a way with exploding phones?

 

[smacrumon]

What would you wrapped them in, titanum enforced lead? The industry has a problem with batteries, but exploding is not the biggest of them.

Well something more durable than thin plastics that at least attempts to contain the battery reaction -- ceramic?