AT&T Considering Halting All Samsung Galaxy Note 7 Sales and Replacements

[Solomani]

What is this world coming to? With exploding washers and flaming phones, the important question is really, when are the executives of Samsung going to start doing a high-dive off their buildings. What has happened to Asian culture?

The honorable Japanese Corporate CEOs were back in the 1960s-80s. When those Japan companies messed up in those days, you might have heard a sincere apology from some execs, a sincere apologetic bow, and then ritual suicide a few days later.

But this is Samsung in the 21st century, a vastly different corporate culture.

 

[smacrumon]

A theoretical safe battery that doesn't exist would mean that this Samsung issue would never have occurred but all lithium batteries have some degree of risk. The Samsung Galaxy Note 7 batteries have a highly unusual degree of risk though.

Who do you imagine you're fooling here? The more denials and attempted obfuscations, the worse it looks.

You are making this out to be something it isn't. If you want to scream about Samsung, go for it, scream loudly, we're all ears... I've gone beyond the Samsung issue though. I'm talking change industry wide, something that helps all customers. You like status quo? I don't.

 

[cracksoup]

There is a high risk that Samsung will rush out the Galaxy S8 now that they have to clean up the mess after the Note 7. The last thing Samsung needs is another rushed product...

This could be hard to recover from but we'll have to wait and see.

 

[Ploki]

Well something more durable than thin plastics that at least attempts to contain the battery reaction -- ceramic?

manufacturing costs, weight, space, etc, for a problem that's not nearly prominent enough.
Galaxy note 7 is plastic, iPhone 7 is aluminum+glass, one would think it would fare better at containing battery malfunction.

https://www.reddit.com/r/apple/comments/54te00/running_a_little_hot/
(don't be mislead by this, apparently the box was punctured and battery took a hit)

 

[deany]

AT&T
Give them all a FREE iPhone 7 with a "3 step android to iOS cable" included.

 

[Ploki]

I don't know why some of you guys are so happy about this frankly, competition is great. In fact, competition brings all consumers better prices and better functionality. It makes the companies sweat for their costumers.

 

[smacrumon]

manufacturing costs, weight, space, etc, for a problem that's not nearly prominent enough.
Galaxy note 7 is plastic, iPhone 7 is aluminum+glass, one would think it would fare better at containing battery malfunction.

https://www.reddit.com/r/apple/comments/54te00/running_a_little_hot/
(don't be mislead by this, apparently the box was punctured and battery took a hit)

I'm not mislead, there are other cases with Apple. The battery needs containment, not the housing of the device.

 

[Glideslope]

As I said, the Note 7 is DONE. Give it a month or so, all air carriers are going to ban it from being on their planes.

There are plans in the works. The larger issue is the TSA being able to identify the product during screening.

 

[Solomani]

There is a high risk that Samsung will rush out the Galaxy S8 now that they have to clean up the mess after the Note 7. The last thing Samsung needs is another rushed product...

They might double-check over and over to make sure the S8 battery is flawless, but they might end up screwing up another part of the phone if the do rush it to market.

This reminds me why I am not one of those MR posters who always criticize Apple for often falling behind schedule. IMHO, if Apple products are "late to ship" (or "late to the party" or whatever) then it tells me they are taking their time to get things right before they ship a product.

 

[Analog Kid]

Well something more durable than thin plastics that at least attempts to contain the battery reaction -- ceramic?

You're describing how to make a pipe bomb. You want these things wrapped in the flimsiest, least constraining material you can find so the pressure doesn't build and blow shrapnel everywhere.

When a lithium ion battery undergoes thermal runaway, it is producing hydrogen, methane, and other combustible gasses possibly along with oxygen from the breakdown of the cathode all at a temperature over 850C. If PV=nRT, volume is constant but you you're ramping up n and T, you're going to wind up with a lot of P. That's going to increase until the failure pressure of your containment vessel, after which your containment will breach. Violently.

Wrapped in plastic, you have a very hot fire. Wrapped in ceramic you have very hot and high velocity glass shards.

 

[dannys1]

The only Samsung product I think is quality these says is their flash memory (as do Apple who use it) - I trust their SSD's and PCI-E cards in system builds.

However even though there are multiple different departments I find the mobile products, TV's and home appliances really poor quality over all.

 

[Zmmyt]

I always put my iPhone under my pillow (airplane mode) during the night, I really hope it won't have any of those exploding battery issues...wouldn't feel save having a ticking timebomb sitting right under my head.

 

[smacrumon]

You're describing how to make a pipe bomb. You want these things wrapped in the flimsiest, least constraining material you can find so the pressure doesn't build and blow shrapnel everywhere.

When a lithium ion battery undergoes thermal runaway, it is producing hydrogen, methane, and other combustible gasses possibly along with oxygen from the breakdown of the cathode all at a temperature over 850C. If PV=nRT, volume is constant but you you're ramping up n and T, you're going to wind up with a lot of P. That's going to increase until the failure pressure of your containment vessel, after which your containment will breach. Violently.

Wrapped in plastic, you have a very hot fire. Wrapped in ceramic you have very hot and high velocity glass shards.

Yep, boil it down to making a pipe bomb. Absurd interpretation of what I'm suggesting.

I'd rather a device that expands into a ball instead of catching on fire.

 

[62tele]

BTW, what "-gate" name has this been given? Surely the tech media and social media have given this a label.
Also, what has Consumer Reports said? They are always on top of the tiniest Apple fart.
It's hilarious, there was an article that boasted something to the effect of "Despite Note 7 issues, Samsung still kicking butt."
It seems as this Samsung has not gotten nearly enough grief about this as Apple gets over relatively minor crap.
Of course, this is my very biased opinion.

 

[Ploki]

Yep, boil it down to making a pipe bomb. Absurd interpretation of what I'm suggesting.

I'd rather a device that expands into a ball instead of catching on fire.

asbestos? Spandex?

why do you think its better to contain the battery than the phone itself? you have more space for expansion, and if you contain it in something flexible phone dies anyway.

http://newatlas.com/ceramic-nanomaterial-substrate-circuit-flexiramics/42052/
[doublepost=1475922441][/doublepost]

BTW, what "-gate" name has this been given? Surely the tech media and social media have given this a label.
Also, what has Consumer Reports said? They are always on top of the tiniest Apple fart.
It's hilarious, there was an article that boasted something to the effect of "Despite Note 7 issues, Samsung still kicking butt."
It seems as this Samsung has not gotten nearly enough grief about this as Apple gets over relatively minor crap.
Of course, this is my very biased opinion.

It's not a scandal so far because samsung is still handling it. so far. So, not a gate yet.

 

[ani4ani]

Ah yes, the Boeing 787 smartphone. A comparable device

Please, Samsung apologists, stop. I am starting to feel embarrassed for you

I am not a Samsung apologist and you needn't feel embarrassed for anyone....well maybe. I am just trying to put some of this dross into perspective.

Folks are are being warned to keep their phones switched off before take-off; however on the same planes that use the same technology who have yet to solve their issue of burning batteries & hold fires [other than to encase them in a fire-proof box].

There are inherent issues with these types of batteries and any manufacturer could fall victim [as many have]. And before you race of into they released phones without proper testing, Boeing dont have a annual cycle of devices and probably one of the most respected engineering authorities in the world, who spent more than decade designing the 787 still had issues. To put in the further into perspective, they had battery issues in nearly half of their systems, as opposed to a few dozen in millions.

Samsung could have done no more; they have not killed anyone and they have recalled 100% of their phones. What would you have done if you are so clever?

The outcome of this issue, if you want my opinion is that ALL phones will have to be switched off on flights. I suspect you are too young to remember the days when laptops could only be used on flights if their batteries were removed.

 

[deany]

bombgate

 

[ani4ani]

BTW, what "-gate" name has this been given? Surely the tech media and social media have given this a label.
Also, what has Consumer Reports said? They are always on top of the tiniest Apple fart.
It's hilarious, there was an article that boasted something to the effect of "Despite Note 7 issues, Samsung still kicking butt."
It seems as this Samsung has not gotten nearly enough grief about this as Apple gets over relatively minor crap.
Of course, this is my very biased opinion.

They have gotten way with anything; it has and will cost them $billions, not withstanding harm to their reputation. I am sorry the licckle old internet has not been telling them off enuff. Yep, I'm pretty sure Samsung wouldn't swap what they are going through now for a few kids on a couple of tech sites given them a bad time.

 

[Popeye206]

What a complete failure on all fronts. Makes you wonder how they missed this.

Their dying need to whip out versions of phones has finally bit them in the butt. You can't keep rushing out new phones without taking a risk. This will hurt for a while.

 

[TheRainKing]

Well that's kind of a thing around here. You'd have thought the Samsung CEO stole their girlfriend or something. It's both comical yet sad tbh. A lot of it comes down to the fact that Apple hates Samsung so the Apple hardcore fans have to automatically hate Samsung as well. It's some type of Charles Manson-like mind control. And LOL at the person who said Samsung is the most evil company. B/c I can think of about 10 different companies who've done more than a few questionable things (Apple being one of them) And yes I do have many Apple products but I'm not a blind fan.

Besides the lawsuit, when have Apple even acknowledged Samsung's existence? It's Samsung that keep taking shots at Apple in their marketing.

 

[dazzer21-2]

Let's hope this isn't just the tip of an iceberg. I suppose phones can only get *so* powerful before things like heat of the components and a lack of cooling them becomes a real issue - maybe we're nearly there. You can whack a liquid cooling system in a desktop machine but in the cramped innards of a phone, who knows - we could be seeing the start of miniaturisation having negative effects. I can see the marketing slogans now... "iPhone 8 - faster, better... thicker!"

Maybe not.

 

[redbeard331]

And then there's this http://bgr.com/2016/10/07/galaxy-s8-release-date-approaching-features-rumors/

Hopefully they learn their lesson and don't rush this one out too.

 

[alexgowers]

You'll never see anymore note line of Samsung phones now. They have to change the name of their larger variant phones.

I'm surprised carriers even offered replacement with another note 7. I would have thought that the man power just to do that would cost too much. There must be an appreciable pay off the day consumed by this matter.

I think big batteries in phones is more dangerous that most think. 3000mah RC batteries are pretty serious as they discharge much quicker but they are dangerous AF and I certainly wouldn't want to be carrying around one in my pocket. Hopefully phone companies will take battery technology with safety first now as it can cost much more than reputation in the long run Samsung has a massively damaged brand and ongoing legal issues.

 

[I7guy]

Well that's kind of a thing around here. You'd have thought the Samsung CEO stole their girlfriend or something. It's both comical yet sad tbh. A lot of it comes down to the fact that Apple hates Samsung so the Apple hardcore fans have to automatically hate Samsung as well. It's some type of Charles Manson-like mind control. And LOL at the person who said Samsung is the most evil company. B/c I can think of about 10 different companies who've done more than a few questionable things (Apple being one of them) And yes I do have many Apple products but I'm not a blind fan.

Tbh, this entire Note situation is crazy. I do feel that Samsung shouldn't have been so quick to rush this product to the market. Tbh, Samsung should take the Note off the shelves at this point. Focus on the S8 and release the Note9 in 2018.

Samsung will bounce back from this and the majority will forgive and forget. But I do hope Samsung learns to not rush products to the market. Hell I hate when in company does this. And the sad thing is Samsung, Microsoft, and Apple have all done this and it's always ended badly. Samsung will bounce back. I do feel bad for my fellow cell phone retail ppl b/c we're the ones who have to deal with angry customers, who are paranoid that their phone is gonna explode.

And the Apple fandom on here needs to calm down. You guys making fun of Samsung are the same ones who got salty as hell anytime somebody mentioned bendgate. You guys are the same ones who get mad over a commercial poking fun at Apple. Keep it classy, people. A year from now, Apple could find themselves in a similar situation.

There is a bit of pot meet kettle and kettle meet pot sometimes.

 

[geta]

Who needs giant Phablet anyways, kill this trend while you can.