Apple still, right now, advertises that I can activate unlimited access on my next business trip or vacation. They leave out the part about "as long as you land in your exotic destination, get to the hotel, unpack, and activate your account in the next 14 hours or so."
Yeah, and further, your billing zip code back home better be in an AT&T coverage area!
An AT&T sales rep told me this afternoon that I will never be able to activate an iPad data plan because my RESIDENTIAL zip code is not served by AT&T wireless service of any sort.
I said, huh? So what? I said that my two existing AT&T cell phone contracts cover an iPhone and another cell phone that work fine every place I have tried to use them. Living in a dead zone in the boondocks lo these many dead-zone years, I am smart enough not to try to use my cellphones in my house! And anyway, why would I not use my iPad off my own WiFi from my own DSL when I'm home?! That's what I do with my iPhone and iPod touch. I only use cellular devices when I'm not home. What's a MOBILE device for anyway??? To take somewhere ELSE, that's what!
He said yeah whatever, but we have updated our computer systems and I can tell you right now that your account is flagged so if you try to add another cell line, or something like the data plan for iPad, you will not be able to do it.
I said "What?" and "Why?"
He said "Because we don't want you to be unhappy that there is no service where you live. So we will not sell you any service that you could not use at home."
Duh. What a crock. Of course I will always be unhappy that there's no service where I live, but I don't have any expectation of service where I live, so what does that have to do with anything? It has not kept me from paying my damn cell bills on time for the past FIVE YEARS.
So I persisted in asking this sales guy questions, and finally he transferred me to customer service. Right , so then she and her supervisor said that they both think if I take the iPad someplace where there is an AT&T signal and just turn the device on, I will be able to buy a data plan from wherever I am at that moment, as long as I provide a valid credit card and properly matching billing address. She said that AT&T will "see" at that point that I am connected to their tower, and that anyway they do have separate places to store data on billing zip code and zip code of primary usage.
I said "place of primary usage? it's wherever I am when I turn the thing on, right?!?" I am trying to remember if I actually had to provide a full address of "primary usage" when I managed to convince them to give me the iPhone contract. I think I just told them I fairly often park outside a Chinese restaurant in a town about 40 miles from here to let my sister know I've arrived and find out where she is, on the road or already inside. So they gave me an iPhone number with the telephone exchange of that town. Duh.... so does that count for place of primary usage? I might just have easily said I park outside the Pricechopper in Oneonta and make phone calls. More often, actually.
So go figure. I do not know who at AT&T is right and who's mistaken about my potential for getting my iPad data plan launched.
My problem is that on June 9th when my iPad arrives, I will not even want to open up the packaging, if I cannot elect to use a data plan from anyplace with an AT&T signal that I happen to be in when I decide to sign up for cellular data access. I had wanted to sign up for the unlimited plan so that whenever I was someplace like Ithaca or Rochester, where there's a reliable AT&T signal, I could use my cell service rather than guest or public WiFi. At home of course I would use the iPad in WiFi mode to my DSL.
Now it sounds like I should not have elected the 3G option if AT&T will not sell me the service. I am ticked because nowhere in big print on either Apple or AT&T websites does it say oh by the way if you live in rural America, don't get the cellular option for iPad because we assume you rural types never come off the reservation so you don't need cellular access.

Grrrrrrrr.
