Do some of you work for AT&T or something?
I don't get the odd bitterness toward people who are disappointed that they stopped allowing yearly upgrades for longstanding customers (especially those of us who spend so much... I'm right around 250 bucks a month with multiple iPhones).
I don't feel I'm entitled to an upgrade every year. I do feel that AT&T are being jerks about it, because they've been doing it as long as I can remember, and not just on iPhone. I"ve been with them since the 90s and I could get a yearly upgrade whenever I wanted because my base line was over 100 bucks on a family plan.
I knew they'd changed policy months ago, but decided to call a rep the other day. Yanno what they told me? They could override the update schedule for me (like many of you, I'm eligible in May 2013) if I wanted ANYTHING BUT AN IPHONE.
Soo... yeah. It's bad business on their part. There are other carriers now that can take their iPhone customers. Some people don't care about the inconvenience of swapping carriers to save a buck. I do... which is why...
I'm not going to switch because at the end of the day, it's just money and I like new iPhones every year. Besides, I can upgrade one of my other lines. My kids get iPhones handed down to them, so I have upgradeable lines all the time.
I just think a little goodwill toward longer term, higher paying customers wouldn't be too much to ask.
Not insist upon, of course. But, well... there you go.