I'm on a school fan and I just told the rep that I would like to add a feature code to my account. He asked me where I got the code and I told him at my University. He then confirmed the code and applied it to my account. That was my second try.
The first guy I spoke with told me it was impossible to add codes to accounts. He said he'd been working there for 2 years and he has never heard of that. So I just hung up and tried again.
The first guy I spoke with told me it was impossible to add codes to accounts. He said he'd been working there for 2 years and he has never heard of that. So I just hung up and tried again.