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Carrier AT&T iPhone 15/iPhone 15 Pro Pre-order & Delivery Thread
- Thread starter joefrank64k
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Mine says signature required. But I found something on FedEx website that I didn't know about. They have a form that you can duplicate on a piece of paper and you can leave it on your door for the FedEx guy. It's a signature release form so that they can leave it at your front door without you being there. This is what I am doing because I will be at work when they show up tomorrow.
Mine says arrived fedex hub Fort Worth on 9/20 at 11pm. doubt I’ll get it tomorrow. Hasn’t even left I guess.
My standard iPhone 15 is just a state over now while my Pro Max still just says label created. I ended up calling them and they claim there’s nothing to worry about they’d never make a label to just sit on it. While I got totally conflicting info from the chat rep who said they made a label to make sure i can’t cancel because the new device has already been added to my account but it’s still a November delivery. So nobody knows what they’re talking about over there. We’ll see tomorrow if I get it. I doubt it. The phone rep said if it’s not here by Monday I can get my upgrade back while the chat rep said there’s absolutely no way to cancel and I have to just pay the tax and upgrade fee on my next bill even though I don’t have my new phone
If it says direct signature required, the form and signature will not work, or it isn’t supposed to according to the website. I would give FedEx customer service a call to confirm.
They do it with way less time. It'll be there.
I pre-ordered my My 15 pro max in natural titanium in the AT&T store on 9/15. The estimated delivery date was 10/13-10/27. To my surprise I got an email this morning about "great news, we've shipped your order and have tracking. The label was created 9/21 at 120am. However, the shipping company is UPS. Anyone elses iphone 15 pro max shipping by UPS?
I ordered two iphone 15s and it is shipping FED ex and will be delivered tomorrow.
I ordered two iphone 15s and it is shipping FED ex and will be delivered tomorrow.
There is definitely something strange going on in your case. They would not print a label for shipping if they did not have the device and didn’t expect it until November. That would be absurd. You need to call and ask for the retentions department. They usually have the most “authority” and can assist you better than most. If that doesn’t work, file a complaint with the BBB. You will get contacted by the ATT office of the president within 24 hours. They will get stuff done.
If you can’t cancel your upgrade I would guess that they are allocating you a device and are too far in the process. I can’t see it being November. However, this year has flipped everything around so who knows at this point.
They’re giving out bogus labels to the delayed orders so we can’t cancel them. It’s the shadiest practice I’ve seen by a company
If I get a goose egg tomorrow I’m raising hell. I’ve been on the phone or chat with them for the majority of the last 2 days demanding I get my upgrade back and they’re refusing and saying I have to just eat the charges and wait. The manager even said “I’d be smart and not use another upgrade you’ll be on the hook for double installments. You can wait for your device”
Wow, I just switched to AT&T, if that is the case, it puts a bad taste in my mouth and I will probably leave. That's shady af.
my pro max both say shipped via ups and there estimated delivery is tomorrow but no movement whatsoever. Thinking they printed it just to have printed like others have said about cancelling.
And I just switched and opened a business account with em 🤔
And I just switched and opened a business account with em 🤔
Yep. UPS. It’s been stuck at “label created. UPS awaiting item” since last night
This is my first time ordering an Iphone through AT&T and a carrier. I normally order through Apple. May be the last time I do this. sigh
The other 3 that were in my order were shipped UPS while mine is being shipped by FedEx.
my pro max both say shipped via ups and there estimated delivery is tomorrow but no movement whatsoever. Thinking they printed it just to have printed like others have said about cancelling.
And I just switched and opened a business account with em
It’s most certainly the case.
If they cant send the device on the estimated shipping date, than when will it get delivered?
It’s most certainly the case.
Wonder why my FedEx package went from Texas to Greensboro NC? I thought it usually went to Indianapolis. I'm in Georgia.
There have been scans that aren’t registered until the next scan. I honestly wouldn’t worry about it.