Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Carrier AT&T iPhone 15/iPhone 15 Pro Pre-order & Delivery Thread
- Thread starter joefrank64k
- Start date
- Sort by reaction score
I just got off the phone with AT&T
They told me that my order (placed on the 5th 8PM EST, White Pro 128GB) isn't coming until the dates on the page, (in my case Oct 6th - 21st). She also looked and told me that the white and typically newer colors are hardest to get right now, with the next shipment of white pros and pro max's not being shipped out to customers until November 17th. She said to try and go into a store and then cancel the order if it doesn't show up.
edit: she also said that even though the online website / order process is supposed to be faster & easier, many of us have had our orders on the backlog and she just "doesn't know why". At this point I truly believe they're all out and it's a waiting game for the next shipments
They told me that my order (placed on the 5th 8PM EST, White Pro 128GB) isn't coming until the dates on the page, (in my case Oct 6th - 21st). She also looked and told me that the white and typically newer colors are hardest to get right now, with the next shipment of white pros and pro max's not being shipped out to customers until November 17th. She said to try and go into a store and then cancel the order if it doesn't show up.
edit: she also said that even though the online website / order process is supposed to be faster & easier, many of us have had our orders on the backlog and she just "doesn't know why". At this point I truly believe they're all out and it's a waiting game for the next shipments
Yup sounds right, I also thought the black wasn’t going to be popular since the iPhone 14 Pros were basically the same color but I was wrong I guess 😂
A little update, my original shipping estimate was Oct 11-27, which meant I was in the third batch of iPhones being sent to ATT. Just got a notification that the shipping label was created and the phone will arrive tomorrow. It could be just the box for the trade-in promotion, but I'm hoping its my phone! Not sure if anyone else is getting theirs in tomorrow from the third batch--I have a max pro natural ti in 1000 gb so maybe they pushed my order ahead of others, since mine is in less demand
I ordered in store on the 18th with a ship date of 9/25-10/9 and got shipped email from att and ups for tomorrow delivery also. Blue pm 256gb
So has anyone received a shipping kit after their new device came? Seems this board is still "split"
All right,
my status on one of my 15 promax iPhones has been updated to “great news! we are just about ready to ship your order“ hopefully this means that I’ll have it next week sometime. My second 15 pro max 1TB black still shows pre-order. but that’s OK, as long as I get one of them soon is all that matters. I will be fully occupied with my blue titanium 1TB iPhone while waiting on the other….
my status on one of my 15 promax iPhones has been updated to “great news! we are just about ready to ship your order“ hopefully this means that I’ll have it next week sometime. My second 15 pro max 1TB black still shows pre-order. but that’s OK, as long as I get one of them soon is all that matters. I will be fully occupied with my blue titanium 1TB iPhone while waiting on the other….
My shipping kit was the new device box. Inside was a shipping label and bubble wrap insert for the device. Confirmed with the ATT trade page that it’s the same box and the tracking info matched the label given.
Are you saying the new device did not come with a return label?
Same here. The tracking number online matches with the labels that came in the box for both phones I ordered.
Just wanted to update you guys in case anyone else is in the same situation. Ordered my phone through Apple, delivered at home using ATT trade in installment plan. Received the kit to ship it back. Was able to take the phone and the kit into a Corporate owned ATT store and they were able to complete my trade in, in person.
I think you have to call AT&T and they send you an email with a new label that you print out for the return of the trade in device. The label in the box that came with your new iPhone is a return label to use if you wish to return the new iPhone if you choose not to keep it.
Yeah.. Not looking like I'll get mine anytime soon..
What's messed up is a co-worker of mine ordered the exact same phone as me on 9/20 with an estimated delivery of 11/10 from ATT as well and they delivered it on 9/25. Mine was ordered on 9/16 and it's still in the dreaded "we're working on your order" phase...
Yeah.. Not looking like I'll get mine anytime soon..
What's messed up is a co-worker of mine ordered the exact same phone as me on 9/20 with an estimated delivery of 11/10 from ATT as well and they delivered it on 9/25. Mine was ordered on 9/16 and it's still in the dreaded "we're working on your order" phase...
I've watched a ton of people order after me and get their phones while ATT is "working on my order".
Still working on my order as of today. Will probably walk into the store if it's not updated by next week.
So much for ATT processing pre-orders in sequence.
Mine still has the ability to cancel it. I may do that and order it directly from Apple instead if it's still in the same state come tomorrow or Monday.
I seen an AT&T agent state that most of the preorders are on back order but if you were to order today you would most likely get it quicker, which is absolutely crazy.
But no return label for the new device should you wish to not keep it?
Nope, we’re saying two different things.
Have you guys got a shipping notification yet? My charge was refunded this morning.