Mine changed to Preparing to Ship
Edit: Now it has shipped, delivery tomorrow.
Ordered 9/20 - Black Pro 512gb
Delivering 9/27
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Carrier AT&T: iPhone 16/Plus/Pro/Pro Max US Pre-Orders, Orders, and Delivery Status Thread (2024)
- Thread starter joefrank64k
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Edit: Now it has shipped, delivery tomorrow.
Ordered 9/20 - Black Pro 512gb
Delivering 9/27
It seems many people are trying to figure out how AT&T's trade-in process works, but your case is quite unique. As it stands, your iPhone 14 Pro Max is now tied to two different trade-in queues with AT&T: one initiated online separately, and the other when you placed your order for the iPhone 16 Pro/Max.
I too just got my shipment notification. Coming from Plainfield, IN and should deliver tomorrow around noon.
Device: iPhone 16 Pro
Device Color: Black Titanium
Device Storage: 512GB
Order Date: 9/21
Order Method: AT&T Website
Trade In: Yes
Order Location: Texas
Original Shipping Estimate: 9/24 - 10/8
Current Status: "Shipped." 9/26
Shipped From: Plainfield, IN (Label created)
Current Estimated Delivery (per FedEx): 9/27 (ATT still says 10/9)
Device Color: Black Titanium
Device Storage: 512GB
Order Date: 9/21
Order Method: AT&T Website
Trade In: Yes
Order Location: Texas
Original Shipping Estimate: 9/24 - 10/8
Current Status: "Shipped." 9/26
Shipped From: Plainfield, IN (Label created)
Current Estimated Delivery (per FedEx): 9/27 (ATT still says 10/9)
the value estimation has nothing with my trade-in situation. The estimated value should be the same for everyone. BTW, I called ATT and was able to cancel my trade-in only. I will trade in in store when they have iphone 16 pro max available.
I got nothing... ordered mine on the 16th and show a shipment date of Oct 21.
You do not have to ship your old phone to AT&T. You can order the new phone online to be shipped to you, and select the option to trade your old phone in at the store. It’s what I did.
Do you have the instruction on how to do this? did you drop it off yet? how did it go?
I knew that. In a way, I am glad I was talked out of getting a pro or max. I'd probably still be waiting, too.
Why doesn't FedEx's "View Delivery on a Map" feature ever work? I was googling about this and apparently this has been an issue for years. They should just remove the link if they don't reliably provide the service.
I don’t really have any instructions to give other than go through the check out process and make sure you find the section to choose drop off in store. I don’t remember exactly where it is but it’s kind of hidden. Just don’t hit submit before you find that and you should be good. I haven’t had a chance to drop them off yet but I’m sure it will go fine.
I tried but did not find the option to drop off in store... anyone has screenshot to share how to find this option?
was you able to drop off successfully? AT&T employee did not refuse your phone as reported by many?
No movement on ours. 3 pro max still all show oct 21st
Hmm I posted in response to you on this earlier in the thread. It is normally later in October or even early November.
Dave
It's kind of hidden.
After you select your device and put it in your cart, click 'Check out'.
After you click 'Check out', you'll see the delivery window, your shipping address, and "Returning your trade-in."
Just to the right of Returning your trade-in, you'll see an edit icon that is shaped like a pencil. Click the pencil-shaped icon and it should show you a drop down menu where you have the option to choose "I’ll drop it off at an AT&T Store."
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I have not ordered yet, but the option for an in-store drop-off is there when I do the check out.
at the final step of ordering with trade in, AT&T ask me to send them driver license, see msg below. do you get this before placing your order?
"...
We need to verify who you are
We'll email a link to N***********@GMAIL.COM. You’ll need to use a mobile device to scan and upload your driver’s license, state ID, or passport. After we make sure it’s you, we'll process your order..."
"...
We need to verify who you are
We'll email a link to N***********@GMAIL.COM. You’ll need to use a mobile device to scan and upload your driver’s license, state ID, or passport. After we make sure it’s you, we'll process your order..."
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This $1000 credit deal will be expired on 10/10. what if ATT stores does not have in stock before this date?
I did saw the option to drop off but stop when they ask me to send driver license through email right before placing order
Used the return label that was included with my 16PM for the trade-in. In previous years, they sent USPS labels, but this year, it was pre-printed with my info to be mailed back to Flower Mound, TX via UPS. I dropped it off the Monday after launch and today I got the message that they received the trade-in and no further action needed. I’m so shocked it was that easy.