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Placed order on 6/15, order date 6/16 and status has been "in progress" ever since. No backorder or anything....just no change in order status. I think I'll call this morning and attempt to find out what is going on. Am I not supposed to receive my phone tomorrow?

I'm in the same boat. Does anyone know why this has happened? This is my first transaction with AT&T, needless to say I am extremely disappointed. I was warned by friends, but I thought there is no way that AT&T is that bad. I thought it may be worth it to get the iPhone. Well, now I'm not even getting the iPhone. I ordered mine at 9:30 am on the 15th and received a confirmation email shortly thereafter. I have been "In Progress" with no backorder ever since. Has anyone received a phone that didn't first receive shipping info?
 
I have a feeling I wont get mine today. This is the last info on the fedex website:

Jun 23, 2010 3:12 AM In transit MEMPHIS, TN
Jun 23, 2010 1:31 AM Arrived at FedEx location MEMPHIS, TN

Final Destination: Miami, Florida.

However, I did get the email about getting it the 23rd :confused:
 
your prob gonna have to wait till tomorrow, should of had it delivered... I wonder how that dude who waited outside apple for a week is feeling. He wanted to be "one of the first" and we get out phones a day early...

LMFAO!!! Yeah....that ones gotta sting a lil bit.
 
Im about an hour outside of Chicago also in Algonquin, my iPhone 4 still says its in Ft Worth TX! But supposed to be here today by 3pm? I hope so, I took today off just to sign for this sucker.
I hate these days, I sit here by the door like a puppy waiting for his momma to come home but she never shows up! <whimper>

Anyone else in my area get further updates than Ft Worth?

Mine was on the same flight and so far I know of 2 others who were on the same flight (forum members here) Best bet is the updates are either congested / temp down. I'll let you know if i get mine soon usual fedex time is around 9:30 here.
 
Placed order on 6/15, order date 6/16 and status has been "in progress" ever since. No backorder or anything....just no change in order status. I think I'll call this morning and attempt to find out what is going on. Am I not supposed to receive my phone tomorrow?

Same here, let us know what they say. How the heck am I supose to know if I need to be home, leave a form on my door, or whatever if they can't even update the dadgum order! Maybe instead of trying to ship phones two day early, they could have thrown some resources at updating their !@#$ website.
 
You have got to give an ole man a break. i have read most of the 5300+ posts but forgot 5295+! I ordered on the 15th at 9:30AM Eastern and got confirmation at 10:38AM At any rate, I have had activity on my order. Yesterday afternoon the backorder was taken off and it now shows just the number ordered. Also my credit card had a pending charge for days but now has been removed with no charge. Am I to assume that I have to you a lot of my last breaths to find someone responsible to beat up or are these actually GOOD things! :rolleyes:
 
your prob gonna have to wait till tomorrow, should of had it delivered... I wonder how that dude who waited outside apple for a week is feeling. He wanted to be "one of the first" and we get out phones a day early...


I know right? That guy could have just waited in the comfort of his own home instead he's wasted days of his life!
 
Tracking Detail Help

Your package has been delivered. To view Proof of Delivery, please select the link.


Tracking Information
Tracking Number: 1Z7XXXXXXXXXXX
Status: Delivered
Delivered On: 06/23/2010 9:08 A.M.
Location: Signature-Delivered
To: ORLANDO, FL, US
Shipped/Billed On: 06/22/2010 Type:
Package Service: NEXT DAY AIR SAVER Weight: 2.00 Lbs


OMG OMG OMG OMG OMG, I HAVE TO GO HOME LIKE RIGHT NOW! I KNEW I SHOULD HAVE TAKEN THE DAY OFF!!
 
Ques

So if you ordered on the 15th and your order status on AT&T says you ordered the 16th but on premier it says 15th are you getting your phone tomorrow? Mine came off backorder yesterday but there is no updates has anyone who's order date said 16th received their phone ?
 
Im about an hour outside of Chicago also in Algonquin, my iPhone 4 still says its in Ft Worth TX! But supposed to be here today by 3pm? I hope so, I took today off just to sign for this sucker.
I hate these days, I sit here by the door like a puppy waiting for his momma to come home but she never shows up! <whimper>

Anyone else in my area get further updates than Ft Worth?


Also, Im worried I checked my bank account and the pending transaction was removed but not charged yet!

I'm downtown Chicago waiting at my office. EXACT same scenario for me...
 
Im about an hour outside of Chicago also in Algonquin, my iPhone 4 still says its in Ft Worth TX! But supposed to be here today by 3pm? I hope so, I took today off just to sign for this sucker.
I hate these days, I sit here by the door like a puppy waiting for his momma to come home but she never shows up! <whimper>

Anyone else in my area get further updates than Ft Worth?

I am waiting as well... it seems none of us Chicago people got an update after our supposed flight in this morning (supposedly due to storms conking out the tracking system)

Merlin, you should give FedEx a call and give us an update. I can't right now at work. Let us know if they have any extra info or ask them to use there back up system
 
WOW...is all i can say... This whole thing has been the biggest clusterf**K i have ever seen. I have no faith in at&t at all. I am one of those unlucky few that up until a few seconds ago still had no idea what was up with my order..other than it has been processing for the past 8 days. I talked with my 4th csr out of the whole process just now. And this lady apparently knew how to push my buttons just right to get me good and mad. This woman literally spat back almost verbatum everything i had told her i knew about my order. All i was asking was for some new info and she gave me the run around...I wont even go into detail...other than she was useless....but lowe and behold 5 min after the call my order is now shipped!!!!!!..... its the ole NULL and the tracking num dosent work yet, but its SHIPPED!!!!:eek::D:D:D:D:D:D:D:D:D
 
I am waiting as well... it seems none of us Chicago people got an update after our supposed flight in this morning (supposedly due to storms conking out the tracking system)

Merlin, you should give FedEx a call and give us an update. I can't right now at work. Let us know if they have any extra info or ask them to use there back up system

Way ahead of you! Already dialing! LOL Ill keep you guys posted.
 
WOW...is all i can say... This whole thing has been the biggest clusterf**K i have ever seen. I have no faith in at&t at all. I am one of those unlucky few that up until a few seconds ago still had no idea what was up with my order..other than it has been processing for the past 8 days. I talked with my 4th csr out of the whole process just now. And this lady apparently knew how to push my buttons just right to get me good and mad. This woman literally spat back almost verbatum everything i had told her i knew about my order. All i was asking was for some new info and she gave me the run around...I wont even go into detail...other than she was useless....but lowe and behold 5 min after the call my order is now shipped!!!!!!..... its the ole NULL and the tracking num dosent work yet, but its SHIPPED!!!!:eek::D:D:D:D:D:D:D:D:D



Lucky, when's the estimated delivery?
 
WOW...is all i can say... This whole thing has been the biggest clusterf**K i have ever seen. I have no faith in at&t at all. I am one of those unlucky few that up until a few seconds ago still had no idea what was up with my order..other than it has been processing for the past 8 days. I talked with my 4th csr out of the whole process just now. And this lady apparently knew how to push my buttons just right to get me good and mad. This woman literally spat back almost verbatum everything i had told her i knew about my order. All i was asking was for some new info and she gave me the run around...I wont even go into detail...other than she was useless....but lowe and behold 5 min after the call my order is now shipped!!!!!!..... its the ole NULL and the tracking num dosent work yet, but its SHIPPED!!!!:eek::D:D:D:D:D:D:D:D:D

Maybe I should give them a call again and see if I can pressure someone into actually doing something. My question is, if the CSR's have no info and no authority to get the info, what are they there for?
 
FedEx's number is : 800-463-3339

Just say representative to the automatic system right away. It will then ask you if you are looking to ship a package, say no, you will then get transferred
 
Anticipated ship date Jun 23, 2010
Estimated delivery Jun 24, 2010 by 3:00 PM
Why the **** is it delivering tomorrow if I was one of the first people to order?
7AM EST on the 15th

First come first serve my ass
 
So if you ordered on the 15th and your order status on AT&T says you ordered the 16th but on premier it says 15th are you getting your phone tomorrow? Mine came off backorder yesterday but there is no updates has anyone who's order date said 16th received their phone ?

i am on the same boat. came off back ordered last night. but still in progress. SUX!!!!!!!
 
We are in the exact same boat, I am in the Lancaster area.


Originally Posted by Mackabadi View Post
1. I'm in PA in the Philly area
2. Ordered via premier site at 7:20 AM EST on 6/15
3. On premier site Im' listed as "ordered on 6/15" and processing
4. Backordered on regular ATT site initially (listed as 6/17 order) but this was lifted sometime overnite
5. Still no tracking info!! :-(

Same-same, here in Philly area
 
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