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AT&T iPhone 4S Pre-Order Status Thread

amurder said:
Ok the new customers I understand but I don't see how anyone who has been an AT&T customer for any length of time is at all surprised at how screwed up their order shipping/tracking process is.
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Ive been with att for 6 years, this is the first time ordering something online. This will also be the last. I'd rather sit out in front of an att or apple store, then go through this nonsense again. At least I know I'm getting my phone on time if I go stand out and wait for it. Plus :apple: always gives you some coffee and snacks while you stand in line :)
 
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RobT said:
Did you (anyone) get an e-mail (from AT&T) saying it shipped or did you just check the status and find out you now have a tracking number?
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I checked my AT&T status page and found a FedEx tracking number. There's no tracking info yet, though.
 
Just got an email from Premier:

Thank you for your recent purchase from the AT&T Premier Online Store. *We're pleased that you chose AT&T as your service provider.

We wanted to confirm that your order for iPhone 4S 64GB White on 06-OCT-2011 00:00:00 is still scheduled to be delivered as early as October 14, 2011. *

As a reminder, you will receive an email from the AT&T Premier Team confirming shipment along with the carrier information and tracking number to track your shipment on-line.

Your web order number:

Your order will be delivered to the following address:

If you purchased other devices with this order, you will receive your complete order starting October 14, 2011.

We appreciate your business and look forward to having you as a customer.

Thank you for choosing AT&T,

The AT&T Premier Team
 
I ordered my 4S about 3:30 central friday morning via ATT. Last year I ordered my 4 through Apple. Apple delivered via fedex last year and ATT via fedex this year. I got my 4 a day early last year. Hoping for the same with ATT.

This thread will be up to 200 pages by the time we all get our phones :eek:
Look forward to everyone getting theirs!!
Good Luck everyone :D
 
rockametrics said:
My 16gb white and black iPhones have been shipped. Tracking number is not giving me any info yet from fedex.
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Same sort of.

Black has shipping number, white is still processing but listed as shipping by FedEx. Says "shipped 10/10/11" whereas black iPhone says "shipped 10/9/11".

Screencap would be nearly the same, although the tracking number that I'd black out is different.
 
Last edited:
Finally! Mee too!


Dear Durff Schmidlapp,

Thank you for your recent purchase from the AT&T Premier Online Store. We're pleased that you chose AT&T as your service provider.

We wanted to confirm that your order for iPhone 4S 16GB Black on 07-OCT-2011 00:00:00 is still scheduled to be delivered as early as October 14, 2011.

As a reminder, you will receive an email from the AT&T Premier Team confirming shipment along with the carrier information and tracking number to track your shipment on-line.

Your web order number: 101XX5745xxxxxxxxx
Your order will be delivered to the following address:

XXXXXX

XXX

MERRITT ISLAND, FL 32958-2582

If you purchased other devices with this order, you will receive your complete order starting October 14, 2011.

We appreciate your business and look forward to having you as a customer.

Thank you for choosing AT&T,

The AT&T Premier Team

This email was auto-generated. Please do not respond.
 
Ordered at 1:15 am PST - got tracking # for UPS. It's not showing in UPS system yet but shows under AT&T order status. It's a 32 gb Blk.
 
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I ordered via the ATT Upgrader app and I just got my second email stating...

Thank you for your recent purchase from the AT&T Premier Online Store.  We're pleased that you chose AT&T as your service provider.

We wanted to confirm that your order for iPhone 4S 32GB Black on 08-OCT-2011 00:00:00 is still scheduled to be delivered as early as October 14, 2011.  

As a reminder, you will receive an email from the AT&T Premier Team confirming shipment along with the carrier information and tracking number to track your shipment on-line.
 
amurder said:
Ok the new customers I understand but I don't see how anyone who has been an AT&T customer for any length of time is at all surprised at how screwed up their order shipping/tracking process is.
Click to expand...

What issues? I ordered, I waited, I got shipping info this morning. Should be here on launch day. What's the big deal?
 
RobT said:
Did you (anyone) get an e-mail (from AT&T) saying it shipped or did you just check the status and find out you now have a tracking number?
Click to expand...

I haven't received an email, I had to check my status on AT&T's website.
 
Did anyone of you order from Local AT&T STORE, and got tracking information? I order mine at the store and status page shows my order on 10/7/2011 but no progress what so ever. What the ******~
 
Jman13 said:
What issues? I ordered, I waited, I got shipping info this morning. Should be here on launch day. What's the big deal?
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People are still waiting, with no confirmation or any idea when they could possibly getting their phones. With such a fast sell out of the first stocks and the delay to 1-2 weeks for preorders, they should have done something to let people know their ETA of their phones.
 
Called FedEX

They said that AT&T has requested that a delivery attempt has to be made before the customer can pick up at a fedex location. This sucks because I may not be home which means I have to leave a note on the door or try to contact the driver the same day to arrange a pickup. Fedex also said that they have not physically received any of the phone yet.
 
YoManStation said:
Did anyone of you order from Local AT&T STORE, and got tracking information? I order mine at the store and status page shows my order on 10/7/2011 but no progress what so ever. What the ******~
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I ordered mine through a local store. I checked on ATT's page today and it shows my phone has shipped through FEDEX. Although the tracking number does not work yet. Waiting for Friday.....
 
element96x said:
People are still waiting, with no confirmation or any idea when they could possibly getting their phones. With such a fast sell out of the first stocks and the delay to 1-2 weeks for preorders, they should have done something to let people know their ETA of their phones.
Click to expand...

You mean like send an email that says the following?:

"Thank you for your purchase from the AT&T Premier Online Store. We're pleased with your choice of AT&T as your wireless service provider.

Your iPhone has been reserved and is expected to be delivered on Oct 14, 2011"
 
element96x said:
People are still waiting, with no confirmation or any idea when they could possibly getting their phones. With such a fast sell out of the first stocks and the delay to 1-2 weeks for preorders, they should have done something to let people know their ETA of their phones.
Click to expand...

The problem is, even AT&T doesn't know the ETA of most of these orders until just a few days before launch. It's not like they've had a warehouse full of 4S boxes waiting for this day. They got their initial shipments from Apple yesterday in most cases.

They have said in NO UNCERTAIN TERMS that if you ordered before 5PM on 10/7, you WILL receive your iPhone on 10/14, even if it ships that morning.

So relax. Please.
 
this is what i got as of this morning
Screen-Shot-2011-10-12-at-815.jpg
 
element96x said:
Ive been with att for 6 years, this is the first time ordering something online. This will also be the last. I'd rather sit out in front of an att or apple store, then go through this nonsense again. At least I know I'm getting my phone on time if I go stand out and wait for it. Plus :apple: always gives you some coffee and snacks while you stand in line :)
Click to expand...

What nonsense? This is pretty normal for a iPhone release.
 
The Tos said:
I ordered mine through a local store. I checked on ATT's page today and it shows my phone has shipped through FEDEX. Although the tracking number does not work yet. Waiting for Friday.....
Click to expand...

When did you order? I even seen some of members here order late night like 7pm or so got tracking info?!?!?!?
 
guys who ordered over the phone with CSR, any news?

i did not get an email since yesterdays order confirmation.

any info is appreciated!
 
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