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Restart the phone, as in power cycle it. I think I've had to do that with the past three phones I've gotten from AT&T.
There's a hyperlink on your order confirmation email from ATT - you can see it under the bullet "Activate your device." (Why send this link on your order confirmation and not refer you back to it on the packing slip? A bit of an obvious misstep on AT&T's part.) After you activate, it takes a while until the activation hits your phone (about 45m for me; the website warns it can take 2h). Good luck!
 
You can also just call 611 from your currently active phone. It will recognize your phone number, send you through an automated prompt to accept some terms, then tell you to power the iPhone off and back on and it'll be activated. :)
 
Anyone else not able to activate their phone? I've never had a problem before with ATT....I've tried plugging it into itunes and then went to the website and entered the #s and it said "those numbers weren't found" .... im starting to lose my patience

I should add that I can't even make a call, even on wifi, so 611 isnt working
 
You can also just call 611 from your currently active phone. It will recognize your phone number, send you through an automated prompt to accept some terms, then tell you to power the iPhone off and back on and it'll be activated. :)

For whatever reason, https://www.att.com/activate didn't work for me...so I called 611 and it was a breeze! "Signing" the agreement and activating the new phone was done under 2 minutes. 611 is the way to go!
 
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Anyone else not able to activate their phone? I've never had a problem before with ATT....I've tried plugging it into itunes and then went to the website and entered the #s and it said "those numbers weren't found" .... im starting to lose my patience

I should add that I can't even make a call, even on wifi, so 611 isnt working
That's weird because 611 should work whether or not the phone is activated because the phone should be able to make emergency calls.
 
Anyone here located in Hawaii?! Mine says delivery by 09/25 @ 5:15pm but the last FedEx update I have is In Transit at Memphis, TN. It's been hours.
Plane looks to be delayed. It took off at 10:30 HST and won't get here until 6:30....
 
You can't do 611 from the new phone, you have to use the old phone.

I feel so dumb...thank you. Called from my current iphone, went through the setup prompts, and said I have to turn my new one off for about 5 minutes and it should be good.

In the past i've always had luck just connecting through itunes, it just threw me for a loop. Thx :)
 
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You can also just call 611 from your currently active phone. It will recognize your phone number, send you through an automated prompt to accept some terms, then tell you to power the iPhone off and back on and it'll be activated. :)

Never mind, some else's post that clarified the process :)
 
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Anyone else with a Monday delivery date notice that AT&T special requested in the "special handling" to only deliver on a weekday?

My tracking shows that too, shipped this morning from Ft. Worth. Sucks because it could easily be here tomorrow as I'm only about 8 hours away near New Orleans.
 
I feel so dumb...thank you. Called from my current iphone, went through the setup prompts, and said I have to turn my new one off for about 5 minutes and it should be good.

In the past i've always had luck just connecting through itunes, it just threw me for a loop. Thx :)

Thanks, I thought I was the only one confused. No reason to feel dumb.
 
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Anyone else not able to activate their phone? I've never had a problem before with ATT....I've tried plugging it into itunes and then went to the website and entered the #s and it said "those numbers weren't found" .... im starting to lose my patience

I should add that I can't even make a call, even on wifi, so 611 isnt working
Call 611 with your current phone that still has service
 
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I'm baaaaaack to suffer another 30-45 days! Hopefully it won't be as bad as last year's iPhone 6+ waiting!
 
My 100th message!
 

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Got the phone!

It's funny I went to the mall to get Ghost Armor for the screen and noticed a sales person in BestBuy Mobile holding a sign indicating that they had the iPhone 6S (not the Plus) IN STOCK (!) at 6PM pacific.

But yet, there was a line in front of the Apple store right next store.

Go figure!
 
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