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This question is for anyone who's had problems with past preorders. My order got canceled on accident. The premier rep apologized, reprocessed my order and everything is good. But will I lose my place in line? I asked them that and they said no. But I'm still not 100% certain.
 
To the people who are calling customer service and demanding to speak to a supervisor...

You do realize they know absolutely nothing, right? Essentially they're regurgitating the same rumors and speculations that we already know so you can calm the f*** down and stop getting loud and irritated at people who have nothing to do with why AT&T hasn't updated their systems yet.

Take a Xanax, read a book, and take a breath. It's the weekend. Apple and AT&T big wigs are just coming off their nose candy high from the weekend party celebrating how much money they're all making.

You'll get your phone in a reasonable amount of time. AT&T does this every year. If you can't wait, I'm sure there's plenty of countries with kids who have never seen a glass of clean water or fresh food who would love to hear about why you're so stressed out. So our problems here in the First World ain't so bad.

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This question is for anyone who's had problems with past preorders. My order got canceled on accident. The premier rep apologized, reprocessed my order and everything is good. But will I lose my place in line? I asked them that and they said no. But I'm still not 100% certain.

This happened to me last year lost my place in line, went from mid Oct delivery till January. I did finally get it Mid Dec.
 
My local Best Buy is showing all pluses available for preorder. But I'm nervous to cancel my ATT. I might just order as a back up.
If you guys order a 2nd one from BB what are you doing about getting a decent price? Adding another line to your acct? Upgrading another eligible line? Going to NEXT? Buying factory unlocked?
 
I promise I'll only post this once a day or so, but I'm guessing most people don't read through the 44 pages of this thread. AT&T orders are scheduled to ship 9/24 and that's when they will ship. They won't ship 9/21 or 9/22 and you won't get tracking information 3 days before the device ships. Other carriers are providing tracking all the way back to China. AT&T is not. Your device is scheduled to ship 9/24 and no update will be provided before then, regardless of what people on other carriers are seeing.

The problem around here is most of the people around here are impatient. Great informative post by the way.
 
After checking out all the carriers I decided to pick AT&T (and switch from Verizon and my parents family plan). I pre-ordered a 64GB Gold 6S and it has a delivery date of 9/25. I was going to go with Rose Gold but after seeing real live pictures of it I think it's too pink.

Can't wait to have a phone with more than 16GB of space for the first time!
 
Does anyone know if Mobile to Mobile Shared lines can coexist with NEXT lines on same account? Or when you convert one line to NEXT does your whole multi-line account have to be converted?
 
Well Verizon dates are moving up. My brother preordered 6S+ and was given 9/30 as his delivery date. Well he just got email from Verizon and his 6S+ will be delivered 9/25 now


I am hoping AT&T will move dates up too
 
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Well Verizon dates are moving up. My brother preordered 6S+ and was given 9/30 as his delivery date. Well he just got email from Verizon and his 6S+ will be delivered 9/25 now


I am hoping AT&T will move dates up too

Come on ATT, give us some shred of info! What a horrible system.
 
VP I spoke with yesterday said the dates are not set in stone. They will probably move, only put there because they were overwhelmed with over 3 million orders
 
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So I tried calling the number that Sunrisesammy provided and did not get to speak with a VP. I did speak with a very friendly person who seemed like they genuinely cared but they had to create a case for me. About 30 minutes later, I get a phone call from North Carolina and it's regarding my case... It's a different guy and his exact words after I asked him if it would ship this week:

"Eh.... I doubt it."

To be fair, he sounded like he had just woken up, was mumbling a lot, and probably could not have cared less.
 
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So I tried calling the number that Sunrisesammy provided and did not get to speak with a VP. I did speak with a very friendly person who seemed like they genuinely cared but they had to create a case for me. About 30 minutes later, I get a phone call from North Carolina and it's regarding my case... It's a different guy and his exact words after I asked him if it would ship this week:

"Eh.... I doubt it."

To be fair, he sounded like he had just woken up, was mumbling a lot, and probably could not have cared less.
When I called i kept pressing "other"/"something else till I spoke to an operator and plead my case and that I had spoken to all different departments, and he connected me to what he called "the executive offices". On a related note the VP i spoke with mentioned that there is a front end to the order system that we see online, and a backend. For mine the front end said october, but the backend said September 25th. Also I am ATT Premier so that could be a factor (although previously they kept just transfering me to the Phillipines call center, so I don't know if that means anything.
 
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When I called i kept pressing "other"/"something else till I spoke to an operator and plead my case and that I had spoken to all different departments, and he connected me to what he called "the executive offices". On a related note the VP i spoke with mentioned that there is a front end to the order system that we see online, and a backend. For mine the front end said october, but te backend said September 25th. Also I am ATT Premier so that could be a factor (although previously they kept just transfering me to the Phillipines call center, so I don't know if that means anything.
I hope you're right sammy. This week is dragging by
 
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