AT&T Offers Walkthrough Videos for iPhone 3G Buying

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Jul 1, 2008.

  1. MacRumors macrumors bot

    MacRumors

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    To help clarify any confusion about the upgrade process, AT&T has posted a number of walkthrough videos giving more information about the upgrade process for customers. AT&T announced that the iPhone 3G will be on sale starting at 8 a.m. local time at their AT&T stores.

    Existing AT&T Customer Video
    This covers the different scenarios if you are an existing AT&T customers. AT&T recommends you back up your iPhone with iTunes prior to buying the iPhone 3G. Additionally, voicemail will be deleted when you upgrade, so you should be sure to catch up on your voicemail prior to upgrading. Once you upgrade to the iPhone 3G, you can give your original iPhone to someone else who can activate it through iTunes and sign up for new service.

    New AT&T Customer Video
    This video is for customers activating new service at AT&T. These individuals can visit AT&T stores prior to July 11th to undergo a credit check to save time on the actual launch day. AT&T recommends you back up your phone data prior to July 11th. You will need a photo ID and social security number to start new service. If you are interested in porting your phone number from your existing carrier, you will need: your account number, account holder name, billing address, social security number and PIN or password. Most of this information is on your bill from your current carrier.

    Apple has not yet announced what time their retail stores will open on July 11th.

    Article Link
     
  2. Scooterman1 macrumors 6502a

    Scooterman1

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  3. Klaxons2012 macrumors regular

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    #3
    That was the Features walkthrough.
    This is the Procedures walkthrough.

    I'm waiting for the Unboxing walkthrough, I'm not quite sure what to expect.
     
  4. Algalli macrumors member

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    #4
    IPhone SS #

    It is illegal for a company to require a social security number unless they have to report financial info to the IRS and the person does not have a tax ID. I never give out my SS#. THe first time I was with AT&T 5 or 6 years ago I got them to change their policy and got service without giving out my SS#. DO NO DO IT. Just tell them no. You can get info at the Social Security web site. They say it is OK for a company to ask for info but it is not OK to require the info. Credit checks can be done without SS#.
     
  5. mmendoza27 macrumors 6502

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    [​IMG]

    Okay is it me or is this phone unlocked? I was watching the video and thought that was kinda funny. It's the video talking about current iPhone customers.
     
  6. avigalante macrumors 6502

    avigalante

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    #6
    From the video: "Hand me down"?

    You mean - sell on Craigslist or eBay to recoup some of the costs associated with the iPhone 3G.
     
  7. ruinfx macrumors 6502a

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  8. kavika411 macrumors 6502a

    kavika411

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    Sorry if I am repeating, but did anyone notice the iPhone application in this video called "Reader"?
     
  9. sweetswirlingon macrumors newbie

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    #9
    we were'nt iready...

    We weren't iReady, so we threw together this poorly shot, poorly lit, video and stuck some dummy in a red shirt 'cause we know nothing about video... and 'cause we hired a high-schooler who couldn't afford a tripod and probably is trying to squeak by with a D- in a video editing class. Looks like this was shot and edited in under an hour... Great job AT&T... you guys are really portraying the quality I'm sure Apple would approve of....
     
  10. quigleybc macrumors 68030

    quigleybc

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    #10
    in similar news, Rogers posted a walk-through for the Canadian customers.

    I don't have a link to the video, but it essentially shows a customer walking into a Rogers store, getting kicked in the balls, and then getting booted out the back door.

    google it
     
  11. overcast macrumors 6502a

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    #11
    Who cares? Did you get the info you needed for the process? I did.
     
  12. /dev/toaster macrumors 68020

    /dev/toaster

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    Many credit checks can not be done without a valid SSN. If you are going to do this, please don't do it on launch day. They only thing you are going to do is piss off a lot of people standing in line while you argue this.

    I have no problems with someone trying to do this, but don't expect it to work. I have a friend of mine who enjoys embarrassing me in stores by pulling this BS. The same friend who also complains about being short changed $0.03 and thinks that he can buy a car with pennies.

    Although it might be illegal, it has been happening for a long time and nothing you can do will change that.
     
  13. /dev/toaster macrumors 68020

    /dev/toaster

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    #13
    Ya, I thought that was interesting ... I had to rewind it 3 times to get a good glimpse of it.
     
  14. thevofl macrumors regular

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    #14
    Having worked for the company, I can say with 100% certainty that AT&T did not hire a high-schooler. They spent hundred of thousands of dollars to make it look trendy (shaky camera and all) and failing miserably at it.
     
  15. Lepton macrumors 6502a

    Lepton

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    #15
    IT must be a development phone, it has no App Store icon on it, but it does have AT&T's upcoming phone directory app, and one other icon I can't identify...
     
  16. mMj macrumors newbie

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    New Hand me down

    What if a customer is eligible for an upgrade but then gives the NEW iphone to someone? Will this lucky person be able to activate it?
     
  17. twoodcc macrumors P6

    twoodcc

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    #17
    so 8 am huh?

    and i can give my current iphone to my girlfriend?
     
  18. Lancetx macrumors 68000

    Lancetx

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    #18
    Those icons you see in the video are nothing more than existing web apps. Google Reader is one of them.
     
  19. benwalton macrumors newbie

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    #19
    It's a web link to Google Reader. You can get the same on a current un-jailbroken iPhone.
     
  20. extraextra macrumors 68000

    extraextra

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    #20
    Yes, AT&T says on their website that you can give your current phone to a friend or family member.

    It might be helpful to review AT&T's site. :rolleyes:

    Hopefully this video helps those out who can't seem understand the basic directions.
     
  21. mikeytrend macrumors member

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    #21
    most malls open at like 7 and most stores open at 10, so I'm thinking they'll go on sale in apple retail stores at 10.

    maybe that's apple's way to get more people into a store that can actually handle the activation process in store.
    :/
     
  22. /dev/toaster macrumors 68020

    /dev/toaster

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    #22
    Ah ok. I had a feeling it could be a site, just wasn't sure which.
     
  23. kavika411 macrumors 6502a

    kavika411

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    #23
    Ah, thanks. I knew it was something simple, but couldn't put my finger on it.
     
  24. Sky Blue Guest

    Sky Blue

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  25. cloudnine macrumors 6502a

    cloudnine

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    #25
    The only questions I have are:

    1. Will existing AT&T/iPhone customers be able to purchase an iPhone 3G as an upgrade from the AT&T website (through our account page) to avoid lines and hassle in the store? and...

    2. Are the accessories that work with the current iPhone (namely the dock... and the dock with the Apple Bluetooth Headset) work with the iPhone 3G? I'm still contemplating Craigslisting my current iPhone (not sure, though... might hold onto it as a spare), but I don't want to include the docks if they're going to work with the new iPhone.
     

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