Yes, exect same thing on mine.
Then now at 7:30 EST my phone shipped. Dunno if its a good sign or not. But yes see mine.
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AT&T Pre-order status iPhone 6 Plus (only)
- Thread starter Love2bLeo
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Then now at 7:30 EST my phone shipped. Dunno if its a good sign or not. But yes see mine.
Rep & I att
Maria: Hello, thank you for chatting with AT&T today. I see that you have a question regarding the details of an order. *Is that correct?
judith Bailey : yes and hello
Maria: I will be more than happy to assist you with that, Judith. May I have your order number?
judith Bailey : Information
Maria: Thank you. One moment please.
Maria: In order to protect your privacy, may I please have the First Name, Last Name, and the last four digits of the Social Security Number associated with this account?
judith Bailey : gave Information
Maria: Thanks. *Can you also provide me with the full billing address, including street, city, and zip code?
judith Bailey : Gave information
Maria: Great! Thank you, Judith. How may I assist you with this order?
judith Bailey : I'm been think all day about canceling my order for the iPhone 6 Plus Gold 64 GB, but if i do i feel as though the phone will be ship, and i will feel really sad that i cancel the order.
Maria: I understand. I do show that the shipping for this item is 10/02/2014 To 10/13/2014.
judith Bailey : i know that is take longer for the wear house to ship all preorders out and i can't wait 14- 21 business days, also i feel that most people that i know preordered after me has gotten their phone all ready,i feel disappointed with at&t I have been a loyal customer for Three Years.
Maria: I do truly apologize for the troubles. The iPhone is shipped out in the order they were received for the pre-order.
Maria: I can definitely see how this is frustrating; as I am going through the same process waiting for my new phone.
judith Bailey : I diffentely don't want to switch carries, because i had t-mobile in the past and there services was reliable and help as At&t services is. I understand what your saying only if this all preorder went smooth as possible none this would be any trouble.
Maria: The orders were processed and shipped in the order received. For example, if someone orders the device even within minutes of someone else, their spot in line can be quite different. We received thousands of orders with in minutes. I am truly sorry that you have not received your device, yet.
judith Bailey : If i may ask did you write that my iPhone is shipped out or is it sill being process? Yeah i see how that whole order messed up everything
Maria: I show that it is being processed. The shipping dates are estimated between 10/02/2014 to 10/13/2014. Once your device is shipped, you will receive an email confirmation with tracking and carrier information.
Maria: I also show that the order is currently being processed successfully; with not additional information needed.
judith Bailey : can you explain the additional information needed, even though the order doesn't have any
Maria: Absouletly. For example, if the shipping, billing, and payment address does not match, this may cause prolong shipping. We made need additional information if the information input for the order does not match your account details. Or another issue that I have noticed; is when the information is input incorrectly.
Maria: For example, if someone made a typo when inputting their Social Security number.
judith Bailey : oh ok i got it. would you have an idea when my shipping status may change, like sometime next week or later
Maria: Here is some good news! There may be a possibility that your order may ship sooner. As the time frame I have provided you is an estimate. Please do not quote this, as this is not a guarantee.
Maria: Once your item is shipped you will be notified via email. Also, shipping is overnight; which is free to you.
judith Bailey : ok thank you for that information. you just but some faith back into me
Maria: Great! I am so glad to hear that, Judith. I can confirm everything looks good on our side. Now we just must wait.
judith Bailey : could you give a estimate when it could be ship, even though ill get a email status update
Maria: The estimated time frame is 10/02/2014 To 10/13/2014. All iPhone orders started to be shipped from our warehouse on 9/19/2014.
Maria: This means if you ordered early on 9/12/14 there is a good chance you may receive the device prior to the above dates.
judith Bailey : Thats sounds like good news. i thought i pplaced the order later, the time was 3:49
judith Bailey : placed
Maria: Excellent, then you should not be too much down the line.
Maria: Is there anything else I can clear up for you today, Judith?
judith Bailey : Great! no thats the information i was looking for. Thank you Maria for your help
Maria: You are very welcome. Please look out for emails from us, this is the best way to receive updates on your order.
Maria: Have a great rest of your evening, Judith.
Maria: Thank you for chatting with AT&T today. *It has been a pleasure assisting you. Please come back and chat with us again if you need help in the future. We appreciate your business. You may click the Close button in the chat window to close this chat.
Maria: Hello, thank you for chatting with AT&T today. I see that you have a question regarding the details of an order. *Is that correct?
judith Bailey : yes and hello
Maria: I will be more than happy to assist you with that, Judith. May I have your order number?
judith Bailey : Information
Maria: Thank you. One moment please.
Maria: In order to protect your privacy, may I please have the First Name, Last Name, and the last four digits of the Social Security Number associated with this account?
judith Bailey : gave Information
Maria: Thanks. *Can you also provide me with the full billing address, including street, city, and zip code?
judith Bailey : Gave information
Maria: Great! Thank you, Judith. How may I assist you with this order?
judith Bailey : I'm been think all day about canceling my order for the iPhone 6 Plus Gold 64 GB, but if i do i feel as though the phone will be ship, and i will feel really sad that i cancel the order.
Maria: I understand. I do show that the shipping for this item is 10/02/2014 To 10/13/2014.
judith Bailey : i know that is take longer for the wear house to ship all preorders out and i can't wait 14- 21 business days, also i feel that most people that i know preordered after me has gotten their phone all ready,i feel disappointed with at&t I have been a loyal customer for Three Years.
Maria: I do truly apologize for the troubles. The iPhone is shipped out in the order they were received for the pre-order.
Maria: I can definitely see how this is frustrating; as I am going through the same process waiting for my new phone.
judith Bailey : I diffentely don't want to switch carries, because i had t-mobile in the past and there services was reliable and help as At&t services is. I understand what your saying only if this all preorder went smooth as possible none this would be any trouble.
Maria: The orders were processed and shipped in the order received. For example, if someone orders the device even within minutes of someone else, their spot in line can be quite different. We received thousands of orders with in minutes. I am truly sorry that you have not received your device, yet.
judith Bailey : If i may ask did you write that my iPhone is shipped out or is it sill being process? Yeah i see how that whole order messed up everything
Maria: I show that it is being processed. The shipping dates are estimated between 10/02/2014 to 10/13/2014. Once your device is shipped, you will receive an email confirmation with tracking and carrier information.
Maria: I also show that the order is currently being processed successfully; with not additional information needed.
judith Bailey : can you explain the additional information needed, even though the order doesn't have any
Maria: Absouletly. For example, if the shipping, billing, and payment address does not match, this may cause prolong shipping. We made need additional information if the information input for the order does not match your account details. Or another issue that I have noticed; is when the information is input incorrectly.
Maria: For example, if someone made a typo when inputting their Social Security number.
judith Bailey : oh ok i got it. would you have an idea when my shipping status may change, like sometime next week or later
Maria: Here is some good news! There may be a possibility that your order may ship sooner. As the time frame I have provided you is an estimate. Please do not quote this, as this is not a guarantee.
Maria: Once your item is shipped you will be notified via email. Also, shipping is overnight; which is free to you.
judith Bailey : ok thank you for that information. you just but some faith back into me
Maria: Great! I am so glad to hear that, Judith. I can confirm everything looks good on our side. Now we just must wait.
judith Bailey : could you give a estimate when it could be ship, even though ill get a email status update
Maria: The estimated time frame is 10/02/2014 To 10/13/2014. All iPhone orders started to be shipped from our warehouse on 9/19/2014.
Maria: This means if you ordered early on 9/12/14 there is a good chance you may receive the device prior to the above dates.
judith Bailey : Thats sounds like good news. i thought i pplaced the order later, the time was 3:49
judith Bailey : placed
Maria: Excellent, then you should not be too much down the line.
Maria: Is there anything else I can clear up for you today, Judith?
judith Bailey : Great! no thats the information i was looking for. Thank you Maria for your help
Maria: You are very welcome. Please look out for emails from us, this is the best way to receive updates on your order.
Maria: Have a great rest of your evening, Judith.
Maria: Thank you for chatting with AT&T today. *It has been a pleasure assisting you. Please come back and chat with us again if you need help in the future. We appreciate your business. You may click the Close button in the chat window to close this chat.
My iPhone 6+ 16gb Silver shipped today.
Received notice via email at 7:30 EST. Fedex delivery manager doesn't even have it. (useless) Received text message last that it shipped. Shipping from FT. Worth TX
My order finished at 9/12 3:05 am EST.
I was originally 10/13 delivery date.
Then late last week bumped up to 10/2.
I am a premier account. I received my email confirmation at 3:53 am est.
I tried canceling order today bc Apple had plenty of my phones available. Couldn't, bc it was in "preparing to ship". Luckily it shipped today.
Received notice via email at 7:30 EST. Fedex delivery manager doesn't even have it. (useless) Received text message last that it shipped. Shipping from FT. Worth TX
My order finished at 9/12 3:05 am EST.
I was originally 10/13 delivery date.
Then late last week bumped up to 10/2.
I am a premier account. I received my email confirmation at 3:53 am est.
I tried canceling order today bc Apple had plenty of my phones available. Couldn't, bc it was in "preparing to ship". Luckily it shipped today.
Definitely. I don't know when/what you ordered. I finished ordering at 12:05 PST on pre-order day, 16gb Silver.
But if your about the same time, I would imagine you get yours this week.
Seems like they are starting to ship in order. Those who ordered 1:45AM CST to 2:00AM CST are getting tracking. You are probably in the next batch to hit tonight or tomorrow morning.
OMG! I ****ING HATE YOU! Mine hasn't shipped yet :/ Ordered my 16GB i6+ in Space Grey at 11:45 PDT on 9/11 with a confirmation at 11:50 PDT on 9/11 and is still at "Preparing to Ship."
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Mine was put through about 9 mins before yours. Still showing pending shipment with 10/2-10/13 dates. I kinda wanna cancel. I'm hoping by something to happen by tomorrow
i wanted too, but i feel like something will happen this upcoming week
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good, mine is the same, nothing so far.
i ordered 2 iPhone 6+, gray and white 64G on 9/12@3:30 AM,EST, both had delivery date 0f 10/3. Just got a text that white was just shipped with delivery on Monday. I think AT&T is slowly fixing the problem. Im also a premiere member.
I was in same boat. Got those emails too. 8 hours later I got the email mine shipped.
Also got some fake/added order on my order page.
I would guess your ships in the next today-mob
I did. 1:30 am my time. Nothing yet but I think today was all about Premiere because a coworker of mine on Premiere got shipped today for a Monday delivery. Taunted me about it all. day. long.
Question anyone that has called the 877 number does the order number they repeat over the phone match the one att emailed. I called the 877 today it says i have multiple order numbers but none of them match my order number.
I know one order number was from early last month when i lost my phone and i had 2 orders go true for my iPhone 6+ but att cancelled one
my ship dates are 10/2-10/13 was moved up from 10/13-10/22 earlier this week
1st order number says shipped was replacement device from last month.so i know it not this one(and this order number didn't match the one att sent me also for that phone)
2nd order number says back ordered
3rd order number says processing for shipment
but none of the order numbers match anything att sent me
I know one order number was from early last month when i lost my phone and i had 2 orders go true for my iPhone 6+ but att cancelled one
my ship dates are 10/2-10/13 was moved up from 10/13-10/22 earlier this week
1st order number says shipped was replacement device from last month.so i know it not this one(and this order number didn't match the one att sent me also for that phone)
2nd order number says back ordered
3rd order number says processing for shipment
but none of the order numbers match anything att sent me