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AT&T Pre-order status iPhone 6 Plus (only)
- Thread starter Love2bLeo
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Just shipped via USPS
Well, it's a good week for those of us who ordered the Silver 6+ 128 GB. Ordered in mid September, was given shipping estimates of 10/29-11/7, and it is finally on its way. In the past 5 hours, AT&T has bombarded me with 6 e-mails and 4 text messages notifying me of the shipment and activation of the phone. I expect to receive it sometime next week and will keep you all updated on the progress. I honestly was NOT expecting this to come soon from reading the frustration of those who have not receive their phone. I am guessing my particular phone is not sought after like the SG 64 and istock is showing a plentiful supply of the 128 Silver 6+ in my city.
Well, it's a good week for those of us who ordered the Silver 6+ 128 GB. Ordered in mid September, was given shipping estimates of 10/29-11/7, and it is finally on its way. In the past 5 hours, AT&T has bombarded me with 6 e-mails and 4 text messages notifying me of the shipment and activation of the phone. I expect to receive it sometime next week and will keep you all updated on the progress. I honestly was NOT expecting this to come soon from reading the frustration of those who have not receive their phone. I am guessing my particular phone is not sought after like the SG 64 and istock is showing a plentiful supply of the 128 Silver 6+ in my city.
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Still didn't add mine, though it really doesn't matter except for those that want to know when things were ordered, shipped, etc.
Yeh!!!
Update- 877# changed from back-order to processing today, but right after that it did also say estimated shipping nov 5-nov 14. ;(
not sure but hoping i will get it next week. how long did it take for you guys to get it once the message changed?
hope we get em soon... getting pretty annoyed with my constant checking...lol
Update- 877# changed from back-order to processing today, but right after that it did also say estimated shipping nov 5-nov 14. ;(
not sure but hoping i will get it next week. how long did it take for you guys to get it once the message changed?
hope we get em soon... getting pretty annoyed with my constant checking...lol
We're sorry, we were unable to locate your order
I mentioned this a few pages back but have not seen a response. Has anyone seen their 877 automated response change from Backordered to "We're sorry, we were unable to locate your order". So bizzare that it would be able to locate my order for a month and then all of a sudden change to an error message. I talked to a CSR who mirrored what the premiere and non-premiere wireless order status pages say (preorder processing and 11/9-11/27).
I mentioned this a few pages back but have not seen a response. Has anyone seen their 877 automated response change from Backordered to "We're sorry, we were unable to locate your order". So bizzare that it would be able to locate my order for a month and then all of a sudden change to an error message. I talked to a CSR who mirrored what the premiere and non-premiere wireless order status pages say (preorder processing and 11/9-11/27).
my iphone ship today 
I ORDER MY IPHONE PLUS 64GB SG 9/30 IN AT&T PUERTO RICO AND IT SHIP TODAY
I ORDER MY IPHONE PLUS 64GB SG 9/30 IN AT&T PUERTO RICO AND IT SHIP TODAY
Shipped
Order Date: 9/20
Order Type: In-store
Shipping Window: 10/29-11/7
Shipped: 10/24 from TX via UPS 2nd Day Air
Woke up this morning to find no change in AT&T order activity, then checked istock to discover 128GB iPhone 6 Plus Silver in stock at two Virginia Beach, VA Apple stores.
I immediately drove to nearest mall to cancel my AT&T order and place a new in-person order with Apple. I figured even if I didn't get one today placing a new order directly through Apple would be faster than the AT&T waiting game.
While waiting in line at an AT&T corporate store I checked order status one last time; no change. I get to the counter and explain my situation (which I'm sure they've heard dozens of times today), but customer service reps still act surprised no one has received devices after 5-7 weeks...
Then I pulled up my order status for the sales rep to fine it was updated to shipped (as they're dialing AT&T customer service to cancel my order/ reestablish upgrade eligibility).
What timing. Glad I reviewed order status one last time before canceling
Finally received a confirmation email an hour or so after it was marked as shipped.
Order Date: 9/20
Order Type: In-store
Shipping Window: 10/29-11/7
Shipped: 10/24 from TX via UPS 2nd Day Air
Woke up this morning to find no change in AT&T order activity, then checked istock to discover 128GB iPhone 6 Plus Silver in stock at two Virginia Beach, VA Apple stores.
I immediately drove to nearest mall to cancel my AT&T order and place a new in-person order with Apple. I figured even if I didn't get one today placing a new order directly through Apple would be faster than the AT&T waiting game.
While waiting in line at an AT&T corporate store I checked order status one last time; no change. I get to the counter and explain my situation (which I'm sure they've heard dozens of times today), but customer service reps still act surprised no one has received devices after 5-7 weeks...
Then I pulled up my order status for the sales rep to fine it was updated to shipped (as they're dialing AT&T customer service to cancel my order/ reestablish upgrade eligibility).
What timing. Glad I reviewed order status one last time before canceling
Finally received a confirmation email an hour or so after it was marked as shipped.
That was a close call! When I began receiving a ridiculous amount of e-mails from iDeviceChecker.com and iStocknow.com in the early morning hours, it was a sign that AT&T was likely going to a.) bill my debit/credit card b.) notify me of processing c.) switch my status to "shipped". All three happened today in a matter of hours. I feel horrible for all of those who ordered on launch day and were pretty patient through all of it, but cancelled last week. Hopefully, they found their phone quickly in one of the stores. It's a gamble and definitely the last time I will ever order through AT&T again. I should have ordered directly through Apple. Lesson learned.
When I began receiving a ridiculous amount of e-mails from iDeviceChecker.com and iStocknow.com in the early morning hours, it was a sign that AT&T was likely going to a.) bill my debit/credit card b.) notify me of processing c.) switch my status to "shipped". All three happened today in a matter of hours. I feel horrible for all of those who ordered on launch day and were pretty patient through all of it, but cancelled last week. Hopefully, they found their phone quickly in one of the stores. It's a gamble and definitely the last time I will ever order through AT&T again. I should have ordered directly through Apple. Lesson learned. Order Date: 9/20
Order Type: In-store
Shipping Window: 10/29-11/7
Shipped: 10/24 from TX via UPS 2nd Day Air
Woke up this morning to find no change in AT&T order activity, then checked istock to discover 128GB iPhone 6 Plus Silver in stock at two Virginia Beach, VA Apple stores.
I immediately drove to nearest mall to cancel my AT&T order and place a new in-person order with Apple. I figured even if I didn't get one today placing a new order directly through Apple would be faster than the AT&T waiting game.
While waiting in line at an AT&T corporate store I checked order status one last time; no change. I get to the counter and explain my situation (which I'm sure they've heard dozens of times today), but customer service reps still act surprised no one has received devices after 5-7 weeks...
Then I pulled up my order status for the sales rep to fine it was updated to shipped (as they're dialing AT&T customer service to cancel my order/ reestablish upgrade eligibility).
What timing. Glad I reviewed order status one last time before canceling
Finally received a confirmation email an hour or so after it was marked as shipped.
Now you know how pissed I am since I ordered 9/13 same phone and still backordered.
Order Date: 9/20
Order Type: In-store
Shipping Window: 10/29-11/7
Shipped: 10/24 from TX via UPS 2nd Day Air
Woke up this morning to find no change in AT&T order activity, then checked istock to discover 128GB iPhone 6 Plus Silver in stock at two Virginia Beach, VA Apple stores.
I immediately drove to nearest mall to cancel my AT&T order and place a new in-person order with Apple. I figured even if I didn't get one today placing a new order directly through Apple would be faster than the AT&T waiting game.
While waiting in line at an AT&T corporate store I checked order status one last time; no change. I get to the counter and explain my situation (which I'm sure they've heard dozens of times today), but customer service reps still act surprised no one has received devices after 5-7 weeks...
Then I pulled up my order status for the sales rep to fine it was updated to shipped (as they're dialing AT&T customer service to cancel my order/ reestablish upgrade eligibility).
What timing. Glad I reviewed order status one last time before canceling
Finally received a confirmation email an hour or so after it was marked as shipped.
Damn. That would have been messed up had you not checked one last time. Congrats on finally getting your phone!!
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I 2nd that emotion!!!!#####
I was hoping the same thing, as in EVERYONE who ordered the 128SG was shipping out with all the movement. But, didn't work out that way.
I am VERY happy for all of you who ordered back in September who did ship!
So my CC was charged last night, but I have yet to receive a tracking number, I was hoping to hear from AT&T today. I will keep you all updated when I get my shipping number. I tried chatting with a CSR Rep to get more info, but their scripted responses to stonewall any question you ask is getting beyond frustrating.
So, ATT has lost my 128 silver entirely. It was delivered to the store, but they can't find it. I had to reorder today. Bright side? I'll be able to tell yall what the ship date ranges are.....once they finish cancelling my order and put in a new order for me.
My kids and I are doing an over under betting pool for 10 December for when I actually get it.
My kids and I are doing an over under betting pool for 10 December for when I actually get it.
Oh, the manager was a complete ******* about it. A nice lady at 611 talked me off the ledge. His answer was for ME to go to USPS and ask them where it was and then come back and tell him. Like USPS is going to be able to find it in whatever corner they managed to lose it in the HOUR AND TWENTY-SEVEN minutes they had it in before I walked in the door.
Thankfully, nice lady Linda helped me get a new order and the old phone cancelled out. These things happen, but that manager (who was the same one who took 3 freeking HOURS to put in my order on the 12th, and somehow managed to add a mystery line to my account and cancel my iPad) needs replacing. Telling ME to go ask USPS about it was clearly just an attempt to get me out of his store.
My teenager's assessment of the situation: fire the manager and replace him with nice lady Linda, because the manager was "a douchebag dick who doesn't know how to do customer service".
So the website has updated to shipped instead of preparing to ship, but it doesn't have a carrier or shipping number? Has anyone seen this happen before they got their shipping number??? I called 611 about it and she pretty much verified what I could see on the website then said I would have to talk to the store that I ordered it from about it.
Fork a stick in me. I'm done.
I Preordered on the 12th of september
I asked and was reassured TWICE that my separate shipping address would be fine.
Well, AT&T attempted to ship my iPhone 6 Plus 128GB Space Gray to me today. And CANCELLED THE ORDER because the alternate shipping address. They thought I was trying to commit fraud. No verification email or call, just complete cancellation of the order
My choices... move to the end of the line. Since Ashleigh from AT&T told me I would have to wait 30 days because my phone would not be made until it was ordered.
Order cancelled. I am switching to Sprint
I Preordered on the 12th of september
I asked and was reassured TWICE that my separate shipping address would be fine.
Well, AT&T attempted to ship my iPhone 6 Plus 128GB Space Gray to me today. And CANCELLED THE ORDER because the alternate shipping address. They thought I was trying to commit fraud. No verification email or call, just complete cancellation of the order
My choices... move to the end of the line. Since Ashleigh from AT&T told me I would have to wait 30 days because my phone would not be made until it was ordered.
Order cancelled. I am switching to Sprint
oh no way! You need to call higher up the food chain come Monday! They need to over night you a phone from where ever they can get one.
I thought I was pissed with USPS and my Saturday delivery (NOT) but for the store to have lost your phone! I would have a credit on my acct and a phone in my hand come Tues the 28th!