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AT&T Pre-order status iPhone 6 Plus (only)
- Thread starter Love2bLeo
- Start date
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Ordered on September 19th, shipping window just opened on the 9th.
I don't see any 6+ SG 128's popping up on iStockNow, so not holding a lot of hope for a quick delivery.
Hello everyone,
So I emailed the AT&T CEO today about my order placed on 9/22 (SG 64) and within a few hours got a phone call (that I missed), but also received an email telling me I had gotten a call. About an hour later I emailed Cathy (the manager of the AT&T executive response team) and she told me that the shipping windows we have been getting are given to AT&T by apple. She told me her opinion about this and she believes it is a marketing ploy by apple to create a frenzy surrounding the new phones.
She also told me my account was fine and as soon as they can, they will ship the phone. In regards to the actual shipment frame, I asked for a rough estimate and she straight up told me she has no idea when anyone will see their phones, as it is completely out of their hands.
To me it sounded like AT&T is a completely unnecessary middle-man. Oh well, apple has me hooked. Hopefully we'll see some sort of movement this week. At this point I don't even care who it is, I just want to see AT&T actually giving people phones.
By the way, she also told me there are still plenty of people who ordered before me that have yet to see their phones. It seems to be anybody's guess at this point.
So I emailed the AT&T CEO today about my order placed on 9/22 (SG 64) and within a few hours got a phone call (that I missed), but also received an email telling me I had gotten a call. About an hour later I emailed Cathy (the manager of the AT&T executive response team) and she told me that the shipping windows we have been getting are given to AT&T by apple. She told me her opinion about this and she believes it is a marketing ploy by apple to create a frenzy surrounding the new phones.
She also told me my account was fine and as soon as they can, they will ship the phone. In regards to the actual shipment frame, I asked for a rough estimate and she straight up told me she has no idea when anyone will see their phones, as it is completely out of their hands.
To me it sounded like AT&T is a completely unnecessary middle-man. Oh well, apple has me hooked. Hopefully we'll see some sort of movement this week. At this point I don't even care who it is, I just want to see AT&T actually giving people phones.
By the way, she also told me there are still plenty of people who ordered before me that have yet to see their phones. It seems to be anybody's guess at this point.
What Cathy told you, I'm sorry to say, is total and absolute BS.
While sure - Cathy herself personally may not know - to try and pawn off the story that no one at a company the size, experience, and management of AT&T has no idea when a vendor is shipping them products and that it is out of their hands is absolute garbage.
Yes, supply comes from a vendor, but to try and tell end users that they have no idea what Apple is delivering to them and when is a joke and it's a lie. It's a fabrication. It's flat out lying to us. It's a pathetic joke. To try and convince the public that they have no idea when their vendors are sending them something is nothing more than AT&T thinking their customers are stupid.
And, now AT&T is trying to blame Apple for their complete and total botching of this launch? Look, I'm not confused that demand is exceeding supply, but it's been nearly 3 damn months and, now many of us have gone from shipping dates to "BEATS THE HELL OUT OF US". This is purely 100% AT&T being completely and utterly incompetent, and the fact that they completely screw over Premier customers. And, now they blame Apple? GMAFB.
Cathy did little more than provide you a title and a BS story that made you feel a bit better - "It's not just you".
I'm getting sick and tired of AT&T apologizing to me and "understanding my frustration." I'd rather hear the friggin truth. I'd rather they say "Look dude, we totally undercalled the volume for the Plus and especially the 128GB Plus phones, and it/s gonna be mid December." I'd rather hear "Sorry man, but Premier customers aren't getting squat until X,Y, and Z get them. TS for you." Instead I get no communication whatsoever until I proactively call them, and then it's nothing but BS stories and meaningless apologizing for being on backorder.
Give me the truth and I'd be more understanding and forgiving - lying to me over and over and over and telling me BS stories that a $130B company HAS NO IDEA WHEN APPLE WILL SHIP THEM PHONES is insanity.
These aren't startup companies manufacturing a product the first time. Apple knows exactly how long it takes to make these, they know how long it takes to supply their customers, likewise knows exactly when they are getting them and how long it will take to fulfill their customers. ATT simply chooses to provide no information to their customers and to keep yanking out chains "oh it's 10/30-11/10", "oh it's backordered" "oh we have no idea". What a joke.
While sure - Cathy herself personally may not know - to try and pawn off the story that no one at a company the size, experience, and management of AT&T has no idea when a vendor is shipping them products and that it is out of their hands is absolute garbage.
Yes, supply comes from a vendor, but to try and tell end users that they have no idea what Apple is delivering to them and when is a joke and it's a lie. It's a fabrication. It's flat out lying to us. It's a pathetic joke. To try and convince the public that they have no idea when their vendors are sending them something is nothing more than AT&T thinking their customers are stupid.
And, now AT&T is trying to blame Apple for their complete and total botching of this launch? Look, I'm not confused that demand is exceeding supply, but it's been nearly 3 damn months and, now many of us have gone from shipping dates to "BEATS THE HELL OUT OF US". This is purely 100% AT&T being completely and utterly incompetent, and the fact that they completely screw over Premier customers. And, now they blame Apple? GMAFB.
Cathy did little more than provide you a title and a BS story that made you feel a bit better - "It's not just you".
I'm getting sick and tired of AT&T apologizing to me and "understanding my frustration." I'd rather hear the friggin truth. I'd rather they say "Look dude, we totally undercalled the volume for the Plus and especially the 128GB Plus phones, and it/s gonna be mid December." I'd rather hear "Sorry man, but Premier customers aren't getting squat until X,Y, and Z get them. TS for you." Instead I get no communication whatsoever until I proactively call them, and then it's nothing but BS stories and meaningless apologizing for being on backorder.
Give me the truth and I'd be more understanding and forgiving - lying to me over and over and over and telling me BS stories that a $130B company HAS NO IDEA WHEN APPLE WILL SHIP THEM PHONES is insanity.
These aren't startup companies manufacturing a product the first time. Apple knows exactly how long it takes to make these, they know how long it takes to supply their customers, likewise knows exactly when they are getting them and how long it will take to fulfill their customers. ATT simply chooses to provide no information to their customers and to keep yanking out chains "oh it's 10/30-11/10", "oh it's backordered" "oh we have no idea". What a joke.
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So I just called the 877 number and it said my order was being processed. Also my shipping dates (10/30-11/10) are back up. I have no idea what's going on.
OMG....your post is a perfect sample to send to the CEO's email. We are all tired of them lying to us and petting us like we are dumb pets that know no better.
This post is truth, truth, truth.
We just received our iPhones today - ordered them October 10th.
Our iPhone 6 Pluses were listed to ship from 11/19-12/1, so I guess we won the early shipping lottery.
Called AT&T to activate, and it said it would take up to 4 hours for activation with all of the new iPhones...hope this goes quickly!
Our iPhone 6 Pluses were listed to ship from 11/19-12/1, so I guess we won the early shipping lottery.
Called AT&T to activate, and it said it would take up to 4 hours for activation with all of the new iPhones...hope this goes quickly!
Att cancelation
I used the att next for the first time to upgrade my phone to the space grey 64 gb iPhone 6+ almost 2 weeks ago. After reading here and other places I want to cancel the order and get my upgrade back. Does anyone know how to do this? I don't want to wait 40 more days to get it and I want to order from Apple. Please help if you can
I used the att next for the first time to upgrade my phone to the space grey 64 gb iPhone 6+ almost 2 weeks ago. After reading here and other places I want to cancel the order and get my upgrade back. Does anyone know how to do this? I don't want to wait 40 more days to get it and I want to order from Apple. Please help if you can
By the way, the fact that you're getting contacted quickly tells me I have been flagged as a "problematic" client. It was open communication in the beginning for me as well, but when I became proactive at following up on them when things weren't getting done as they said, my calls started going to V-mail and my emails were ignored. It's all pretty at first, but when they see you aren't stupid, they drop all communication immediately.
I wonder what would happen if I call from a different line or use a different email.....
Exactly FidoMcCokfiend! I am so tired of their lies and non-explanations. Just tell us the truth as to what they're basing their delivery of orders. My biggest gripe is why are they shipping to people who ordered in October before shipping to people who ordered in September? 7 weeks later and I still have no idea when I should receive my phone. Premier customers do seem to be the stepchildren.
I'm so happy everyone that ordered as far as 21 days AFTER me are getting their phones.
Don't worry Beg2Differ. I had 1 conversation and obviously pissed them off. Bahaha.
Don't worry Beg2Differ. I had 1 conversation and obviously pissed them off. Bahaha.
Waiting to see if any Apple stores gets the sg 128. Then I would guess att should get some delivered. Its depressing seeing others who ordered after me get theirs, although I'm very excited for everyone who does get them. Have fun with them, I can't wait!!! Literally!! Lol!!
If you have never used NEXT before and this is the FIRST TIME you have canceled a NEXT order in 12 months then you won't have a problem.
All you have to do is call ATT with your order number(they will say they can't find your order so be prepared with the order number) and tell them you want to cancel and reverse your upgrade eligibility.
Stay on the phone until your eligibility is restored.
If it doesn't happen RIGHT AWAY don't believe their 24 to 72 hour BS. Go to a CORPORATE ATT store (not retail) and ask for a manager to reverse your upgrade.
It will take about 15 minutes(aka hour and a half) on the phone with ATT or 5 minutes at the CORPORATE store.
If you have an Apple store around you with stock I suggest you go get your phone there. Otherwise you may be waiting until after Christmas.
64GB SG
&
64GB GOLD
ordered in store 9/22
Shipping window 10/30-11/10
GOLD shipped 11/11 out of Fort Worth
no emails received from AT&T
only one order traceable online (although both shown)
online chat didn't work on Safari
phone call at 3pm 11/11 rep says gold shipped SG pending
GOLD shipped at 3:45 pm
phone call to at&t was only way i can find status of SG phone
they said a shipment of SG iPhones is expected from China in 2-3 days
that the AT&T website is not perfect is not excusable considering their pocket books
BE PATIENT FRIENDS - yours, too, will come
no need to get yourselves upset or use unkind language towards hapless drones
&
64GB GOLD
ordered in store 9/22
Shipping window 10/30-11/10
GOLD shipped 11/11 out of Fort Worth
no emails received from AT&T
only one order traceable online (although both shown)
online chat didn't work on Safari
phone call at 3pm 11/11 rep says gold shipped SG pending
GOLD shipped at 3:45 pm
phone call to at&t was only way i can find status of SG phone
they said a shipment of SG iPhones is expected from China in 2-3 days
that the AT&T website is not perfect is not excusable considering their pocket books
BE PATIENT FRIENDS - yours, too, will come
no need to get yourselves upset or use unkind language towards hapless drones
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We just received our iPhones today - ordered them October 10th.
Our iPhone 6 Pluses were listed to ship from 11/19-12/1, so I guess we won the early shipping lottery.
Called AT&T to activate, and it said it would take up to 4 hours for activation with all of the new iPhones...hope this goes quickly!
What colors and sizes? I ordered the same day.. no word and still backordered. Waiting for SG 64GB over here .
ATT next
Ok, so I can just go into an ATT store and have the reverse it in store? I hate talking on the phone, it takes too long. What do you think I should do, wait for the phone or order with apple? I would go to an apple store but the closest one around here is about an hour away and I don't have the time to go.
Ok, so I can just go into an ATT store and have the reverse it in store? I hate talking on the phone, it takes too long. What do you think I should do, wait for the phone or order with apple? I would go to an apple store but the closest one around here is about an hour away and I don't have the time to go.