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AT&T Pre-order status
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Ok, So I called and they continue to say that I will not get my phone till October 13-31st.. This is nuts. Probably going to cancel and go to a different carrier (Verizon)
I ordered mine (iPhone 6 16GB silver) at 5pm on the 12th and my shipping date has always been 9/23-10/2. I think it is safe to say you will get yours towards the end of September.
Wow. Calm down. It is just what amounts to a shiny new toy. It is not worth getting all upset over.
You do understand that they recieved hundreds of thousands if not MILLIONS of pre-orders, don't you? Do you realize the logistic nightmare this causes? If you ask me, they are doing a pretty good job of handling all these orders.
The customer service reps can only tell you what they've been told by their superiors. It's people like you who call and demand things and stomp their feet that are the real issue here.
Sit back, relax and enjoy the wait! Your phone will be in your hands before you know it.
Just thought I'd add my info to the fray, since I've been following this thread way too much:
I ordered a slvr iphone 6 plus 128gb, and a gold iphone 6 16gb at about 2:30am pst on the 12th. The 6 has always shown a shipping date of 9/17-9/18, while the plus started at 7-14 days availability, then ship date of mid October, then late October to beginning of November, then bumped back up to mid October yesterday. I don't recall ever having seen a cancel order button, but it definitely wasn't there yesterday. This morning, at&t's order status page says both have shipped, with FEDEX tracking numbers. Yay. I think this is more proof that at&t's ship dates on their order status pages can be very incorrect. My order # starts with 2010 and I am a new (returning) at&t customer.
I ordered a slvr iphone 6 plus 128gb, and a gold iphone 6 16gb at about 2:30am pst on the 12th. The 6 has always shown a shipping date of 9/17-9/18, while the plus started at 7-14 days availability, then ship date of mid October, then late October to beginning of November, then bumped back up to mid October yesterday. I don't recall ever having seen a cancel order button, but it definitely wasn't there yesterday. This morning, at&t's order status page says both have shipped, with FEDEX tracking numbers. Yay. I think this is more proof that at&t's ship dates on their order status pages can be very incorrect. My order # starts with 2010 and I am a new (returning) at&t customer.
You're giving me hope that I may receive some good news yet. (Space gray 128GB 6 Plus ordered at 11:57pm 9/11; been stuck at 10/2-10/13 the whole time.) Come on, ATT!
You ordered the same configuration as me however you beat my order by 5 minutes (I'm in the same window of 10/2-10/13). I just called the order status line (the pessimistic one) and it still says on back order. I wonder if our particular configuration is too rare or popular causing us to not get it Friday.
I know this is a bit off topic, but does anyone know how the iPhone trade in works for AT&T? Is it for just the phone itself? Or do you need all the accessories that came with it? I'd like to keep the charger from my iPhone 5 to have a spare to leave at work. Also, the Earpods have been used and are barely functioning.Can I go into the store and trade it in there? I have already pre-ordered a 6 which is coming Friday if that matters or changes anything.
It looks like no one who had their order processed threw "premier" has gotten a tracking number for the 6+. Thats a shame
Why... just go to the AT&T on launch day.. wait in line and then when you get there have them cancel your online order. If you went to AT&T you wouldnt get the phone by then anyways.
Did anyone order their iPhone 6 after 2pm CT on 9/12? If so, what is your current status?
iPhone 6, 64G, Space Gray, AT&T Premier, 5PM EST
Estimated shipping range has always been 10/13-10/31 except the back-order thing everybody seemed to have gotten on Sunday.
My tracking info showed up on the website about 6am but I didn't get a shipping confirmation e-mail from AT&T till 9am .
On the confirmation it shows the correct phone but the incorrect data plan.
It dropped me from the 10GB shared plan to a "grandfathered" 1GB plan.
Called AT&T and was told that the plan definitely did switch so I need to call back when I activate the phone to have the plan sitched back.
On the confirmation it shows the correct phone but the incorrect data plan.
It dropped me from the 10GB shared plan to a "grandfathered" 1GB plan.
Called AT&T and was told that the plan definitely did switch so I need to call back when I activate the phone to have the plan sitched back.
I'm in the exact same boat as you as far as what I ordered and what the proposed dates were... except I ordered at about 12:05pt and I still haven't gotten a shipping confirmation... You would think that they'd process these in the order received.. hmmm.
Did anyone order their iPhone 6 after 2pm CT on 9/12? If so, what is your current status?
I did. IP6 silver 16GB. I ordered 9/12 around 10PM EST. Right now the its shipping with fedex. Shipping initiated on 9/15. Will be delivered by 9/19.
One interesting thing, is my shipping details were posted only today morning. till then it was showing preparing for shipment.
My guess is that your order is alreay on the way but ATT is still catching up on updating order status.
Since I have two IP5's to trade-in I plan to take both IP6 to the local AT&T store for activation, then trade-in the 5's. BE SURE you call ahead as some stores have different policies.
I ordered through Premier about 12:45am. Received two $1 debit holds then went to bed. Received order confirmation email around 5:45am. Kept checking and said processing. I then received a call from my bank that afternoon and they had placed a hold so I proceeded to call the automated Premier line and re-entered my cc info and they released the order. Within a minute I received a debit pending notice from my bank for $499.99 then a minute after that one for $542.49. I now have and still have a hold for $1000 that i cannot use on my bank. I called and they checked and checked and only saw one order. It eventually showed up on the standard att.com account but with a different order number. It was explained the Premier processes the order then sends it to att and that is why it is in two placed. She only saw one pending charge with my name. Still hoping I get one phone and one charge drops off so I can have my money back!
There will be a flyer with a code in your IP6 box so you can do it online if you want. they send you a box
Congrats to those who have received tracking numbers.
My Silver 64GB 6, on the other hand, seems to be going backwards. It's been showing shipping 9/17-9/18 all along, but now it just shows pending. Anyone else with the same problem?
Ordered around 2am PST through Premier.
My Silver 64GB 6, on the other hand, seems to be going backwards. It's been showing shipping 9/17-9/18 all along, but now it just shows pending. Anyone else with the same problem?
Ordered around 2am PST through Premier.
Mine too! When did you order yours? I ordered mine @ 7 AM EST.
These dates haven't budged.Somehow I do have the feeling it's partially because fewer people are getting the 16 gig 6 this time. But who knows.