I'm in Miami and my IP6 and my wife's IP6+ are scheduled to be here Friday 9/19.
Check UPS MyChoice for your IP6. My wife's IP6+ is coming Fedex, so check UPS.
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AT&T Pre-order status
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I'm in Miami and my IP6 and my wife's IP6+ are scheduled to be here Friday 9/19.
Check UPS MyChoice for your IP6. My wife's IP6+ is coming Fedex, so check UPS.
Awesome!! I just checked mine as well and it is also in Ft Worth with delivery by 3pm. It says that it shipped 9/15 so earlier than what ATT said with the expected ship date of 9/17 or 9/18
Maybe we are on the same truck lol.
Ordered one phone, but AT&T is sending two!
I placed my preorder around 4:30amET on the 12th for a 128GB Gray 6. On the website, I received my order number and confirmation that the phone would arrive on the 19th. I got an email the next day confirming the order, but pushing out the ship date to 10/13-10/31. I know AT&T does this every year with preorders, there are system glitches (despite almost a decade of iPhone releases) and that as phones are reconciled to orders, it eventually gets worked out.
My card had a hold placed on it, and when I checked my order status online, it was processing, so far, so good.
Last night, the status changed to preparing to ship, and though I only ordered one phone, my account now showed TWO phones, both preparing to ship but with different dates, one in the 10/13-10/31 range the other 10/15-11/04. The order numbers were identical except the later one had a hyphen and 1 (-1) at the end of the order number.
I called AT&T and by the luck of the draw, got a knowledgeable rep to find out what was going on, who got her manager involved as well. Here is what I can share:
Big surprise, but they said that they are NOT relying on the dates for delivery the system is producing. They are relying on your ORIGINAL order date and time to determine when you get a phone (your place in the queue), assuming there is not an issue with processing your payment. I really could not get any clarification beyond that with respect to those that ordered a phone before the official launch of the presale.
They are having trouble (surprise again) with TIMELY shipping confirmation notifications and tracking numbers. The best indicator and their policy is to charge you only AFTER your phone has shipped. This is different from a hold, or pending charge, this is a charge that is actually being processed by your bank.
They had me check my account and sure enough, I was in fact charged for TWO phones and they said that both phones will arrive on Friday, and that I would not have been charged otherwise, although I don't have a shipping confirmation or tracking number as of yet. They wanted to cancel one of the orders and had them slow their roll I did not want ANYTHING canceled given their system glitches, it could cancel out everything I can easily return a phone and they agreed, as there is a return label that ships with the phone as well.
So Ive not heard of anyone ordering one phone and getting two like I did, but my advice is to check your order for an additional entry. Finally if you have been actually charged, as opposed to a hold being applied, and that is what your bank statement shows, then irrespective of the AT&T order misinformation system; you will more than likely get your phone by Friday.
I placed my preorder around 4:30amET on the 12th for a 128GB Gray 6. On the website, I received my order number and confirmation that the phone would arrive on the 19th. I got an email the next day confirming the order, but pushing out the ship date to 10/13-10/31. I know AT&T does this every year with preorders, there are system glitches (despite almost a decade of iPhone releases) and that as phones are reconciled to orders, it eventually gets worked out.
My card had a hold placed on it, and when I checked my order status online, it was processing, so far, so good.
Last night, the status changed to preparing to ship, and though I only ordered one phone, my account now showed TWO phones, both preparing to ship but with different dates, one in the 10/13-10/31 range the other 10/15-11/04. The order numbers were identical except the later one had a hyphen and 1 (-1) at the end of the order number.
I called AT&T and by the luck of the draw, got a knowledgeable rep to find out what was going on, who got her manager involved as well. Here is what I can share:
Big surprise, but they said that they are NOT relying on the dates for delivery the system is producing. They are relying on your ORIGINAL order date and time to determine when you get a phone (your place in the queue), assuming there is not an issue with processing your payment. I really could not get any clarification beyond that with respect to those that ordered a phone before the official launch of the presale.
They are having trouble (surprise again) with TIMELY shipping confirmation notifications and tracking numbers. The best indicator and their policy is to charge you only AFTER your phone has shipped. This is different from a hold, or pending charge, this is a charge that is actually being processed by your bank.
They had me check my account and sure enough, I was in fact charged for TWO phones and they said that both phones will arrive on Friday, and that I would not have been charged otherwise, although I don't have a shipping confirmation or tracking number as of yet. They wanted to cancel one of the orders and had them slow their roll I did not want ANYTHING canceled given their system glitches, it could cancel out everything I can easily return a phone and they agreed, as there is a return label that ships with the phone as well.
So Ive not heard of anyone ordering one phone and getting two like I did, but my advice is to check your order for an additional entry. Finally if you have been actually charged, as opposed to a hold being applied, and that is what your bank statement shows, then irrespective of the AT&T order misinformation system; you will more than likely get your phone by Friday.
No worries about when you *get* the phone...they care about when you *ordered* the phone. From ATT's website:
"Get up to $300 trade-in value when you trade in your iPhone.*
For a limited time, trade in an eligible iPhone from any carrier and get:
$300 AT&T Promotion Card for an iPhone 5s
$200 AT&T Promotion Card for an iPhone 4, 4s, 5 or 5c
*On orders submitted on or before September 30, 2014
If you place your new smartphone order on or before September 30, 2014 you will be eligible for the promotional trade-in value, even if you complete your trade-in after September 30, 2014."
I'm in a similar boat. I have a good friend who works for ATT. I ordered my phone through him in store. Once I saw that I had a ship date of 10/13 for my 6 I asked if I could still get the trade in deal on my 5S, he said I could and luckily he said that via FB message so I have it in writing in a sense.
Things don't change AT ALL sorry! Every pre order has been the same mayhem. This is no different than the iPhone 4! In fact it's worse. Far more phones have been ordered. I don't have a clue why you think you know different but I guess that's the real world you live in.
Looks like its coming from fort worth and for me it will be getting delivered to fort worth as well. Hopefully it will just slip through the crack and will get delivered sooner than friday! I remember when 5 came out, i got it day before too.
I ordered a 6+ silver 16gb on 9/12 @ about 3:15a.m eastern time an mine is showing 10/02 to 10/13. Anyone else order the silver 16gb have a tracking #? Thanks
I ordered mine and got confirmation at 3:14AM ET. I ordered a 64GB 6+ SG. Dates showing 10/2-10/13.
Thanks, that's what they directed me to when I asked for a confirmation in writing. It's got me relatively at ease, but I'm disquieted by the fact that it's just seemingly geared towards online orders and doesn't mention retail stores. Like, none of the emails they've sent me have mentioned the trade in instructions like the rest of the page on ATT.com says I should expect. But, yeah, I'm calm about it for now, but still mistrustful. Thanks.
Same here! I have a tracking number with delivery on Friday but no charge on my CC! FREE IPHONES!! hahaha
Apple iPhone 6 - 64GB Processing Our fulfillment center is processing your order for this item. Pending Shipment FEDX 09/15/2014 1
How do i get my tracking number?
How do i get my tracking number?
Yup, me too. There's 2 numbers - one number I call says it's backordered - other number says it's been sent to warehouse. iPhone 6+ - and the website doesn't say anything about it being backordered. So weird.
great news, hope everyone gets their confirmation texts soon too....
ordered mine on through ATT.com 09/12 around 2:50am eastern
the mrs' 6+ 64gb Gold was showing "in progress" and delivery date of 10/02 - 10/09 up to this morning (her order went in second), she just got a confirmation text that it has shipped along with her FedEx tracking, ATT.com site shows this as well
mine is a 6+ 128kb was showing "in progress" and delivery date of 10/02 - 10/09 up to this morning, now it shows "preparing to ship", hopefully my text will come through soon as well.
good luck
ordered mine on through ATT.com 09/12 around 2:50am eastern
the mrs' 6+ 64gb Gold was showing "in progress" and delivery date of 10/02 - 10/09 up to this morning (her order went in second), she just got a confirmation text that it has shipped along with her FedEx tracking, ATT.com site shows this as well
mine is a 6+ 128kb was showing "in progress" and delivery date of 10/02 - 10/09 up to this morning, now it shows "preparing to ship", hopefully my text will come through soon as well.
good luck
Thank you for passing this along. I have full hope and confidence in everything you've written here, but I will say that I was charged the full amount ($324 and change) the moment I completed the pre-order in store and that's since gone from a pending charge to a posted charge on my credit card in the typical timeframe for all usual transactions, and I haven't had any indication that my phone was anything but backordered through October.
This is great news for myself. I'm another 128+. Went from November something to 10/13-22 to 10/2-13 last night. This gives me hope.
Anyone with shipping out of Memphis? I'm in St. Louis and I believe previous fedex shipments here all came out of the Memphis hub.