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AT&T Pre-order status
- Thread starter logun08
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One point I'd like to remind everyone
Whether you get the phone on time or not, don't blame AT&T completely. They are between a rock and a hard place with inventory. It's Apple that decides how many iphones of each spec AT&T gets and how long you wait. AT&T is really the middle man here. Believe me, I don't love AT&T. They suck in a lot of ways, as do all the carriers IMO. But it is still an important point to understand before you start taking heads off when you call the reps, who are just doing their jobs.
Whether you get the phone on time or not, don't blame AT&T completely. They are between a rock and a hard place with inventory. It's Apple that decides how many iphones of each spec AT&T gets and how long you wait. AT&T is really the middle man here. Believe me, I don't love AT&T. They suck in a lot of ways, as do all the carriers IMO. But it is still an important point to understand before you start taking heads off when you call the reps, who are just doing their jobs.
Looks like iPhone 6 Plus Space Gray 64GB are the hardest models to get with the most delays...
The email I got only has the one Phone listed. I haven't gotten an email for the Gold 128. But when I go to AT&T website and check "My Orders", it says both have shipped.
Edit: Just checked AT&T site again. Looks like one is shipping UPS and the other is shipping Fed-Ex. Strange.
Hold at Fedex Location?
Hey guys
My phone is at a nearby fedex location but the delivery time is still tomorrow @ 3pm.
I have the 'Hold at fedex location' option though. Does this mean I can make them hold it and pick it up today...or tomorrow?
Hey guys
My phone is at a nearby fedex location but the delivery time is still tomorrow @ 3pm.
I have the 'Hold at fedex location' option though. Does this mean I can make them hold it and pick it up today...or tomorrow?
I ordered two phones, one has shipped for delivery tomorrow, the other has a ship date of 10/2-10/13. Both have the cancel button. I honestly don't think it means anything because it would be hard to cancel an order that is on a truck for delivery.
Tomorrow, like been stated before you might possibly get some very new or naieve employee who will let you get it early, but they are basically trying to hold them all and get them out tomorrow. A few will probably show up tonight by mistake, but in general it'll be tomorrow
Will Not Arrive on 9/19
Have been unable to get any response from calling AT&T. Stopped at my local AT&T store. Very helpful. They can cancel an order for a Premier customer up until the item is "packed for shipment". They took a look at my order and it has not been packed. Again, 6+ 128 gb ordered 9/12 @ 3:05AM EST. So, I can go in at the crack of dawn tomorrow to see if they get any stock for the 6+. The store is doubtful they will get more than half a dozen.
And...just got off the phone with a call from Customer Service in respond to a survey they sent me via Text yesterday. Needless to say the survey was negative. During our conversation she stated my dates for shipping are correct, 10/2 to 10/13. Ships via 2 day. No signature will be required by AT&T. The latest I should receive is 10/15. She also indicated that it is possible for it to ship earlier.
Now that I know, I can just wait...
Have been unable to get any response from calling AT&T. Stopped at my local AT&T store. Very helpful. They can cancel an order for a Premier customer up until the item is "packed for shipment". They took a look at my order and it has not been packed. Again, 6+ 128 gb ordered 9/12 @ 3:05AM EST. So, I can go in at the crack of dawn tomorrow to see if they get any stock for the 6+. The store is doubtful they will get more than half a dozen.
And...just got off the phone with a call from Customer Service in respond to a survey they sent me via Text yesterday. Needless to say the survey was negative. During our conversation she stated my dates for shipping are correct, 10/2 to 10/13. Ships via 2 day. No signature will be required by AT&T. The latest I should receive is 10/15. She also indicated that it is possible for it to ship earlier.
Now that I know, I can just wait...
Very interesting! Looks like they are pulling stock from different warehouses to fulfill the same order.
So on a side note, got an e-mail from AT&T also stating that they are raising rates even though I had absolutely NO change to my plans (2year contract).. Something like extra $50/month. really? AT&T sucks!!
Same here - AFTER the lady with customer service said nothing would change when I called to ask about doing a shared upgrade to transfer the upgrade from one phone on my plan to my main phone.
Called 4 AT&T local stores, all said none will be getting any 6+'s and regular 6"s will be very limited like 10-15 per store. I asked if there were lines, 2 had lines already... shame.. Apple has failed again.
How is this possible when I ordered the same exact phone at 11:50 pm PST (09/11/14), 15 whole minutes earlier than you did? ATT wtf is going on!??!?!?
Kinda hoping my local UPS gets my IP6 today, as it's scheduled to be there today. I have pick up instead of delivery so you better I'll be trying my damnest to get that 1.3 pound package.
I got the email saying my order will ship in Oct, however when I called this number it said the order was sent to the warhouse for shipping and cannot be canceled at this time.
Is this a good sign that I may still get my phone tomorrow if I can't cancel it?
There's no fault here...why should there be? You get up early to preorder your phone so you don't have to stand in line. Consider online ordering separate from the b&m...you may get it faster waiting several hours in line and you may not. At least you're guaranteed to receive it when you order online at some point. I don't mind waiting in line as it's a great way to socialize about the release (this is my first year preordering as I've camped out for my other iPhones).
Ordered the same thing from At&t about 3 am got a text message saying Congratulations your order has been processed we will notify your when your order has shipped, went on to the At&t website and say a shipping date of 11/9-11/27 extremely confused considering that is the timeline it is saying if i were to order today
So, this morning I checked my bank account and AT&T has returned the $69.71 for the Silver 64GB iPhone 6 Plus. There was a hold on that amount and said "processing" in my account since Monday 9/15. I checked my order status and the shipping date is still 10/13-10/22. I suppose no iPhone 6 Plus is coming tomorrow. I preordered Friday 9/12 at 1:31 AM. I wouldn't mind so much but I did trade in my iPhone 5 last week on Thursday to upgrade to AT&T Next 18. I need a phone now. Anyone in the same situation with the iPhone 6 Plus silver 64GB?
My dates changed as soon as my order was processed. Since my originally shipping dates was in late oct/early November, I called and asked if my phone arrives after 10/12 (my contract end date) would they credit me as a full upgrade rather than the additional fee for early upgrade - answer: yes.
Since a local AT&T store can cancel a Premier order and I have two other lines I can use for an upgrade I plan to go to the Apple Store tomorrow morning bright and early. If I get a 128gb (or 64gb since either will work but I prefer 128gb) + Silver then I'll stop by AT&T afterwards and cancel my original order. If i don't get one tomorrow then I'll leave my original order as is and wait.