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AT&T Pre-order status
- Thread starter logun08
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My shipping date starts tomorrow and it will be exactly 3 weeks tomorrow from my order date. There hasn't been any changes since my initial order. Two CS agents insisted that my phone will be shipped out tomorrow, will see what happens.
It's a regular 6 btw.
It's a regular 6 btw.
That is terrible. Tmobile has all regular 6s all models in stock right now. Yet att has people waiting 2+weeks... Should have reminded them and said hey it's not a 6+ here guys just a regular one. Lol
Anyone with 10/13-10/22 dates, get a shipping notice yet?
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Did you get a shipping notice or any changes to the on line information?
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I'm just hoping I don't go to far past my shipment dates which end tomorrow
Did you get a shipping notice or any changes to the on line information?
I have the same date range and nothing yet. I PREordered at 4am on 9/12.
So much for 14-21 days huh...
I ordered on the 12 at 11 am and my phone shipped should be here by thursday latest, its in texas right now. I heard it also depends on where you live.
iPhone 6 Plus, 128 GB, Space Gray, ordered 9/12 at 8:05 AM EDT.
Website still shows 10/13 - 10/22
877 number still says "backordered"
No phones still under contract. If AT&T doesn't get it right, then October 29th will be my last day with AT&T. My bill is due on 10/23/2014 but the period ends 10/29/2014. Conveniently, one day after the last day on the shipping date window.
Verizon wants to keep its customers. It has compensated some with bill credits and service upgrades for this delay. We are a month after release date and we don't have our iPhones. This isn't how you treat loyal customers. At least not if you want to keep them. "It takes months to find a customer, seconds to lose one."
Same date range, no movement here. iPhone 6 Plus 128GB Space Grey (Premier Account). Ordered September 12th @ 8:30AM EST. 877 Number says Backordered, Order status pages say Pending Shipment, Preorder Processing, Preparing to Ship. (Has said those since the 12th).
It seems majority of the 10/13-10/22 hasn't started to ship yet, more waiting .
AT&T works the best for me and always has but never having ordered anything from them I didn't know how incompetent they were and how messed their order fulfillment system is.
Well good luck to all of us.
. AT&T works the best for me and always has but never having ordered anything from them I didn't know how incompetent they were and how messed their order fulfillment system is.
Well good luck to all of us.
What is worse is that we know we could call into AT&T but the people on the phone have no power to do anything. They can't fix it and are just the ones bearing the brunt of the callers wrath. I emailed the office of the president, another exercise in futility. He's got a good crew of gatekeepers.
Well, I've seen some movement on my order, but it's not the movement I'd hoped for.
Ordered 128GB 6+, Space Gray on 9/12 at 6:00AM Central Time. My delivery date was 10/2-10/13. As of this morning, my status online changed from "Processing" to "Backordered" and no delivery date is estimated.
My mood has also shifted from "Annoyed" to "Pissed Off".
Ordered 128GB 6+, Space Gray on 9/12 at 6:00AM Central Time. My delivery date was 10/2-10/13. As of this morning, my status online changed from "Processing" to "Backordered" and no delivery date is estimated.
My mood has also shifted from "Annoyed" to "Pissed Off".
Ugh, that's terrible, waiting until the last date and then changing it for the worse. Yet people who ordered it last week have shipping info for this week.
Agreed, all last week they told me emphatically that my phone was definitely getting shipped out by the 13th. When I called today they quoted my shipping dates and said maybe by late this week or early next.
Not to tell you what to do but if it were me, I'd be hot making some phone calls. Someone would have some explaining to do and maybe even a small token of appreciation for my patience.
Exactly same situation as yours, ship date window 10-14 to 10-23 and I ordered on 9-24, it's a regular 6 silver 64gb..
I would call as I have done several times already, but it is a waste of time. The CSR's have no additional information and there's nothing they can do about it, either.
AT&T: just tell me where I am in the queue. All I want is to know when to expect the device, not get jerked around. The correct information goes a long way and keeps me from getting irritated.
Apple: if you're having trouble meeting demand for your home country, don't expand into other countries, unless you're planning on making them wait, too.
Too logical. Lol, sorry couldn't resist.
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Same exact device as well, just offset by a day.
I ordered mine at our local corporate store, how did you order yours?
Nice!
I refuse to check the 877# anymore. It's too depressing to hear "backorder".
I will just patiently wait for the AT&T shipping email - yeah right!
Did they email you your estimated shipping time - mine says backorder when I call in too - but I have a estimated shipping time and preparing to ship as the status.
Yes I have an estimate shipping time and preparing to ship, within an hour of placing the order and a verification of the time a week later. Nothing has changed in the last two weeks since then.