AT&T Premier status Order thread

Derek87

macrumors 6502a
Original poster
Jan 29, 2009
535
112
(moderator: delete or move if you think this is too redundant)...

it seems that there are several incarnations of how one can order through AT&T (Premier, non Premier, in store, and not) as well as apparent differences in shipping time for 16gb and 32gb models.

anyway, i thought i'd start a separate thread for us Premier folks because it seems we are getting slower shipping times than others. :(

Please put down your ordering date and capacity ordered and maybe this will help some get an idea of when to expect theirs rather than incessantly looking at the other status thread and/or hitting refresh on the AT&T status page over and over again. LOL

me:
ordered 7/19/2010 at 9am
32gb

still on backorder.


aside: for those of you who ordered on premier and weren't aware, you can check your status for a little more info away from the premier site which just shows "processing" by going to:

https://www.wireless.att.com/order_status/
 

hryan4740

macrumors regular
Jun 8, 2010
171
0
NoVA
I ordered a 32GB on 7/23 at about 9:45 in the morning from the Premier website. I'm still on backorder, but I figured as much to be honest.
 

blueturf

macrumors member
Nov 25, 2008
53
6
I ordered a 32GB on the 9th. It shipped the 11th and I received it the 12th. I ordered a 16GB for my wife on the 13th. Its still on backorder.
 

nburwell

macrumors 601
May 6, 2008
4,672
1,651
DE
I placed my Premier order this morning (7/26) around 11am for the 16gb. As expected, when I check the status, it says it's on back order. However, I really don't anticipate receiving my phone until mid-August at the earliest.
 

EarthDawn

macrumors 6502a
Feb 18, 2008
883
10
Long-eye Land, NY
AT&T store in the smith haven mall in NY has them today.

My girlfriend wentto Apple and they were out so she walked over to the AT&T store and got a 16 gig black no problem....
 

Derek87

macrumors 6502a
Original poster
Jan 29, 2009
535
112
I ordered a 32GB on the 9th. It shipped the 11th and I received it the 12th. I ordered a 16GB for my wife on the 13th. Its still on backorder.
wow! sounds like you caught the system in a lull or maybe you were just lucky.

while there seems to be some consistent ordering to when things ship or come off of backorder based on 16 vs 32 and premier vs. non-premier (both of the latters are preferential), unless people are being dishonest in their sharing, it seems there is some randomness to a few people being BO for a long time and some people getting really fast shipments.

it's a little surprising that your wife's hasn't come off backorder yet but maybe you are being hit by the double whammy of being premier and ordering a 16gb model.
 

blueturf

macrumors member
Nov 25, 2008
53
6
wow! sounds like you caught the system in a lull or maybe you were just lucky.

while there seems to be some consistent ordering to when things ship or come off of backorder based on 16 vs 32 and premier vs. non-premier (both of the latters are preferential), unless people are being dishonest in their sharing, it seems there is some randomness to a few people being BO for a long time and some people getting really fast shipments.

it's a little surprising that your wife's hasn't come off backorder yet but maybe you are being hit by the double whammy of being premier and ordering a 16gb model.
Pic or it didn't happen, right?
 

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Derek87

macrumors 6502a
Original poster
Jan 29, 2009
535
112
Pic or it didn't happen, right?
;) ha ha...no, i wasn't suggest that your info wasn't correct. i really do think there is some randomness in the system for AT&T and it isn't truly first come first served...
 

sn1pes

macrumors newbie
Jul 26, 2010
19
0
Ordered through premier as well last Thursday. Status shows 'Processing'. Any way for me to use the standard ATT web interface to get more info like the rest of you? I'm a new ATT customer porting my number and none of the options on the standard ATT site are recognizing my order, just the Premier site showing 'Processing'.
 

Goldinboy17

macrumors 65816
Jun 21, 2010
1,304
0
San Francisco, Ca
(moderator: delete or move if you think this is too redundant)...

it seems that there are several incarnations of how one can order through AT&T (Premier, non Premier, in store, and not) as well as apparent differences in shipping time for 16gb and 32gb models.

anyway, i thought i'd start a separate thread for us Premier folks because it seems we are getting slower shipping times than others. :(

Please put down your ordering date and capacity ordered and maybe this will help some get an idea of when to expect theirs rather than incessantly looking at the other status thread and/or hitting refresh on the AT&T status page over and over again. LOL

me:
ordered 7/19/2010 at 9am
32gb

still on backorder.


aside: for those of you who ordered on premier and weren't aware, you can check your status for a little more info away from the premier site which just shows "processing" by going to:

https://www.wireless.att.com/order_status/
What on Earth? I ordered on July 19th (around 11 PM). I purchased a 32GB Black model and it was shipped on July 23rd (last Friday). I ordered from the AT&T Premier site of course.
 

hryan4740

macrumors regular
Jun 8, 2010
171
0
NoVA
Ordered through premier as well last Thursday. Status shows 'Processing'. Any way for me to use the standard ATT web interface to get more info like the rest of you? I'm a new ATT customer porting my number and none of the options on the standard ATT site are recognizing my order, just the Premier site showing 'Processing'.
You should be able to. It asks if you want to look up your order by mobile number, home/work number, or order number when you go to https://www.wireless.att.com/order_status/. The info on the page Premier sends you the link to is completely useless.
 

chrisd0pher

macrumors newbie
Jul 12, 2010
5
0
I ordered on June 28th Monday through AT&T Premier. Shipped out same week July 1st over night shipping. Received it Friday July 2nd.
 

hryan4740

macrumors regular
Jun 8, 2010
171
0
NoVA
I just got the following email from Premier:

We wanted to confirm that your device is still scheduled to ship between
7 and 14 days from when your order was purchased. As a reminder, you will
receive an email from the AT&T Premier Team confirming shipment along with
the Carrier information and tracking number to track your shipment on-line.
Did anybody else get one of these? I have a feeling they know how many times I checked my order status over the past few days...:eek:
 

Derek87

macrumors 6502a
Original poster
Jan 29, 2009
535
112
What on Earth? I ordered on July 19th (around 11 PM). I purchased a 32GB Black model and it was shipped on July 23rd (last Friday). I ordered from the AT&T Premier site of course.
exactly...this is what is so confusing...the inconsistency and apparent not "first come, first served" nature of these back orders.
 

Derek87

macrumors 6502a
Original poster
Jan 29, 2009
535
112
I just got the following email from Premier:



Did anybody else get one of these? I have a feeling they know how many times I checked my order status over the past few days...:eek:
yeah...i got one of those too...i guess the good news is that they seem to know we still exist and are waiting on our phones!
 

timmy2

macrumors member
Jul 9, 2010
47
0
Me too - same email

yeah...i got one of those too...i guess the good news is that they seem to know we still exist and are waiting on our phones!
I got the same email - I ordered on the 19th. The att order status site says the 21st. the premier site says the 19th.

whatever!!

like watching paint dry
 

OGM3

macrumors newbie
Jul 20, 2010
8
0
ordered (3) iphone 4 16gb on the 7/21 on the premier site.

shows order date of the 7/22 on the "regular" att site, but 7/21 on the premier site.

all backordered/in progress as of today. i dont expect anything till next week.

weird thing is that i dont have a charge on my cc (amex if it matters) yet for anything.



when did you guys get that 2nd e-mail from the premier site after placing your initial order?
 

skiltrip

macrumors 68030
May 6, 2010
2,813
213
New York
Premier order 7/19, 8am EST. 16GB. Still backordered.

I don't expect that to change until early next week. If I'm wrong, I'll be pleasantly surprised, if not, at least I'll spare myself from being unnecessarily grumpy over this coming weekend.

I'll definitely keep posting in this thread with any updates though.

And thumbs up on the idea of making a separate Premier thread.
 

skiltrip

macrumors 68030
May 6, 2010
2,813
213
New York
when did you guys get that 2nd e-mail from the premier site after placing your initial order?
I got that email 7 days after my order date. But I'm not sure there's any rhyme or reason to when that comes. I suspect they come out in batches and are sent to anyone still on backorder, regardless of order date.
 

ndgraz

macrumors newbie
Jul 7, 2010
14
0
my order from premier:
ordered 7/16/2010 at 4:40pm
32gb

Still backordered.

I gotta be close to the front of the line...