AT&T Preorder status thread

ozziegn

macrumors 6502a
Original poster
Aug 16, 2007
987
124
Central FL Area
Just finished ordering my four iPhone 6 Plus phones. Let's see how this goes.

Please post any AT&T order status here...
 

ItalianBoston

macrumors regular
Jul 9, 2008
150
5
Boston
Ordered it just before 3amEST and I am getting a ship time of 14-21 days for my 6+ 16GB. Wish I waited to order through Apple. Can I cancel my order with ATT?
 

ozziegn

macrumors 6502a
Original poster
Aug 16, 2007
987
124
Central FL Area
Ordered it just before 3amEST and I am getting a ship time of 14-21 days for my 6+ 16GB. Wish I waited to order through Apple. Can I cancel my order with ATT?
good luck with cancelling your order. my orders aren't even showing up yet.

I hope AT&T doesn't blow this one for me...
 

bobright

macrumors 601
Jun 29, 2010
4,754
17
OMG knew I shouldnt have ordered through AT&T. I prordered and got an order number after checking out, except I did not get ANY confirmation email whatsoever. Looking up my orders online shows nothing. I think their customer service is closed till tomorrow morning. F me man this sucks bad.
 

Deguello

macrumors 6502a
Jun 29, 2008
912
480
Texas
No confirmation email. Pending charge on my credit card. Line still shows eligible for upgrade.

I think their servers are just getting flogged. I hope.
 

joefrank64k

macrumors 6502
Feb 12, 2008
369
235
I was able to order a 6+ 64gb just before midnight PST. My order shows shipping by 10/02. IIRC, this happened last year and I got the 5S on launch day. Good luck everyone!
 

TexasRangerFan

macrumors newbie
Oct 5, 2012
14
0
I was able to get an order in for a 6+ 64GB just before midnight. It took awhile for the confirmation email to show up but it finally did. Email says 14-21 days on shipping.

ATT account online doesn't show a shipping date as it still shows processing.

My confirmation email shows that there is a $40 month 1GB plan included, on top of the $35.42 for the device, but I'm on the 10GB share plan with my wife. I don't know what that is about, or if I will need to fix that later..
 

Powrie

macrumors 6502
Sep 14, 2012
270
1
I ordered just before 3 when the site was working.

I got the first confirmation email @ 2:56 and then later @3:19 I got the status update emails that says:

Great news! We have your iPhone order and it is expected to be delivered on 9/19/2014
 

bobright

macrumors 601
Jun 29, 2010
4,754
17
I was able to get an order in for a 6+ 64GB just before midnight. It took awhile for the confirmation email to show up but it finally did. Email says 14-21 days on shipping.

ATT account online doesn't show a shipping date as it still shows processing.

My confirmation email shows that there is a $40 month 1GB plan included, on top of the $35.42 for the device, but I'm on the 10GB share plan with my wife. I don't know what that is about, or if I will need to fix that later..
Same here what is up with this 40 dollar charge? I actually have the 1GB plan because we only had one smart phone but why am I being charged for it again it's what I already paid for, shouldnt this phone just be included into that said plan?
 

fotofan

macrumors regular
Feb 25, 2008
189
7
New Jersey USA
Aaargh!

Apple store still down so I tried ordering through AT&T. Got all the way to the payment and hit submit order and now I'm stuck on the spinning wheel with greyed out windows.
Edit: Had to hit the "read" box. Just went through. I've yet to have a seamless upgrade on kick off day.
6 Plus 64 GB Space Grey. 14-21 estimate. Going back to bed. Good luck everyone!
 
Last edited:

azure247

macrumors 6502
Sep 9, 2008
255
23
I got the 40 dollar data plan too. It might just be a default for everyone but won't be charged to our account.
 

FSUSem1noles

macrumors 68000
Feb 23, 2006
1,622
16
Ft. Lauderdale
Order went through but still no confirmation email. Can't order through Apple.com and the Apple Store app is all jobbed up, keeps coming up with errors.

There's a placeholder charge on my AMEX from ATT so I guess I'll just roll with that and see what happens.

:eek:
 

penajmz

macrumors 68040
Sep 11, 2008
3,750
3,869
New York City
Im not sure if my order went through with AT&T as I didn't get any confirmation so I ordered with Appel, Delivers 9/19.

AT&T gave me an order ID but it says incomplete? Im lost and i hope i didn't order twice.
 

bobright

macrumors 601
Jun 29, 2010
4,754
17
Im not sure if my order went through with AT&T as I didn't get any confirmation so I ordered with Appel, Delivers 9/19.

AT&T gave me an order ID but it says incomplete? Im lost and i hope i didn't order twice.
What says incomplete and where?
 

Ashtar

macrumors regular
Sep 8, 2014
171
0
I never got a confirmation email but I did get the web ID etc and a $1.00 charge on my credit card. I'm worried, though, so I just order again through the Apple app. Went through immediately and got a confirmation email saying delivery on the 19th!!!

I will call AT&T in the morning an cancel.
 

penajmz

macrumors 68040
Sep 11, 2008
3,750
3,869
New York City
I never got a confirmation email but I did get the web ID etc and a $1.00 charge on my credit card. I'm worried, though, so I just order again through the Apple app. Went through immediately and got a confirmation email saying delivery on the 19th!!!

I will call AT&T in the morning an cancel.
Will do the same.

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What says incomplete and where?
When I check order status with order ID it says order: Incomplete.