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AT&T Preorder status thread
- Thread starter ozziegn
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My order went through fine, however, I just got this email.
Unfortunately, were unable to complete your order because the information you provided doesnt match what the credit bureau has on file.
Calling them right now....I hope it doesn't delay my shipping.
Unfortunately, were unable to complete your order because the information you provided doesnt match what the credit bureau has on file.
Calling them right now....I hope it doesn't delay my shipping.
I ordered last night and initially got a confirmation email of an estimate ship date of between 14-21 days. Woke up this morning and got an email saying a ship date between Sept 13 to Sept 22nd, I'm OK with that. Hopefully mine will be shipped early. I ordered an iPhone 6+ 64GB.
What is with all the fees?
$40 upgrade charge? I am out of contract there should be no charge.
And what is $40/MONTH Smartphone charge?
3-4 weeks delivery?
Last time I pre-ordered iPhone 5 I got the phone a week later then if I had gone to the store.
I decided to not order, I will get one at store and get answers to these fees.
$40 upgrade charge? I am out of contract there should be no charge.
And what is $40/MONTH Smartphone charge?
3-4 weeks delivery?
Last time I pre-ordered iPhone 5 I got the phone a week later then if I had gone to the store.
I decided to not order, I will get one at store and get answers to these fees.
So I was finally able to talk to someone at AT&T and they asked me a few questions and they talked to the "Credit people" and she said my order was all set. However, I still see my order as action needed. Does it take a couple of hours to update? Just want to make sure I get my phones 
got an update this morning.
Great news! We have your iPhone order and it is expected to be delivered on 9/19/2014.*
Great news! We have your iPhone order and it is expected to be delivered on 9/19/2014.*
I couldn't get through to apple, neither on the website nor app so I ordered 2 128 pluses at about 3:10am from AT&T. Got confirmation emails right away but with a 14-21 day window, business days by the way. Ouch.
This morning I got a text saying my order has been processed and sent to the warehouse. Sure enough, my credit card is fully charged already. However, I got an email that says my estimated delivery is still the 3rd week of October.
I'm still hoping they just have inaccurate inventory estimates and will ship a phone out to me on time. 2 years ago I ordered my 5 over the phone at like noon and got it at launch. Never had any delivery estimates then, though.
This morning I got a text saying my order has been processed and sent to the warehouse. Sure enough, my credit card is fully charged already. However, I got an email that says my estimated delivery is still the 3rd week of October.
I'm still hoping they just have inaccurate inventory estimates and will ship a phone out to me on time. 2 years ago I ordered my 5 over the phone at like noon and got it at launch. Never had any delivery estimates then, though.
I think the system will need to catch up. I ordered my phone at 3:15 and it is saying 10/13-10/22 and backordered and my wife's which I couldn't order until 3:45am is processing with no backorder.
I remember last year AT&T updating info later in the day or evening. We shall see.
Same here preparing for shipment, my credit card has been fully charged as well but shipping date estimate is between oct 13-22
Based upon past years, the backordered notation goes away when a specific phone is pulled from the pile and assigned to your order. You're getting it on launch day.
For my 6, my email showed delivery at 9/19, but the order status is showing 9/23-10/02. For the 6+ it's showing freaking 10/31 - 11/11
Placed the orders right around 3AM. Does anyone know how long it takes eligibility to reset if we cancel?
Placed the orders right around 3AM. Does anyone know how long it takes eligibility to reset if we cancel?
Ordered just before 2AM CST. Mine says:
Preorder Processing
Expected Ship Date: 09/17/2014 To 09/18/2014
Preorder Processing
Expected Ship Date: 09/17/2014 To 09/18/2014
Interesting..
I had that backorder notation but it is now gone from my order status...
You switched to an un-subsidized plan and yet you're trying to buy a subsidized phone? Why? You should be doing AT&T Next or you should have never switched.
order ip5 plus 64GB for my girl friend last night, i have to go through them, because apple apps keep saying item is unavailable. order went through around 3:10, didn't get email confirmation until 5:20am. just woke up, and see the expect ship day is oct13-oct22
Status Update
Ordered my 64gb Space Gray 6 at around 4:10AM. Received a confirmation email that I should expect my phone on September 19, but when I log into my ATT account, it still isn't showing my order details, just that I placed an order and its shipping status is "In Progress." Should I be worried, or will it update eventually?
Ordered my 64gb Space Gray 6 at around 4:10AM. Received a confirmation email that I should expect my phone on September 19, but when I log into my ATT account, it still isn't showing my order details, just that I placed an order and its shipping status is "In Progress." Should I be worried, or will it update eventually?