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ATT customers should all pull a Netflix move and complain to no end. It's 2012, unlimited data should come with every smartphone for a small price, that or greatly decrease voice plans (we all know they just make buckets and buckets of $ off them anyway).
 
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Exactly!! Well put. Makes no sense whatsoever If I used 100 gigs but I paid 10 bucks for each gig over 3. It would cause no strain at all to AT&T. Makes no F'n sense
 
AT&T's official solution. Option #3.

If you are getting throttled at 3 GB on your unlimited plan, you can choose to switch to our tiered 3 GB data plan.

This will cost you exactly the same, but instead of throttling you, we'll just charge you overage fees!

LOL.

This is why I'm keeping my unlimited plan. I can use it still after 3GB, without being charged (with payment). The throttling sucks, and really slows down the phone, but at least I won't have to pay money for going over. It is usable for checking the web, and using the map. However, games like Words With Friends does take longer to load (takes like 2-3 minutes to load), and Streaming music will barely load, and youtube and Netflix barely run while being throttled. I was throttled back in December-January cycle, but they throttled me when I went over 7GB. They should throttle like at 4GB or 5GB for 3G users, not 3GB. I'd rather be throttled though, than have to pay if I go over a certain amount of data.
 
So I'm no lawyer, but...

It looks like what they say in the contract is that if they lose the arbitration/small claims case, they will pay you what you win OR $10,000, whichever is greater. Which means that even though the dude who won last Friday in California only got $850, he's entitled to $10,000. And should be able to sue them AGAIN for $10,000 if they don't abide by the terms of their own contract. Sweet!
 
Tongue in cheek: "Unlimited Data Plan Still Exists" and it exists with no throttling, its called their Limited Data Plan. Once your high speed data cap is hit, it charges you again. You can do this an unlimited number of times, its what makes their limited data plan Unlimited.

Seriously though: For those of you who do not understand how wrong the above is, many of us joined an unlimited data plan so we can keep a budget. Many months we do not ever hit a cap; however, if we ever do it is just wrong to hit us with any amount of a cap. We're paying for 3GB of data each month when we only use less. By throttling us, it is as if we have the right to say well AT&T I am going to throttle the fee I am paying you. I have an unlimited account and I only used 500mb this month, so I am only going to pay you $15 not the $30 we agreed upon. As a matter of fact, 95% of the users do not hit the 3GB cap; therefore, you need to give 95% of us some of that $30 back for every month we did not hit any cap.

The purpose behind unlimited was so we could give and take, we use less some months but we use more others. By removing the capability to sign up for it again on the iPad's, you have forced us down this path of keeping it active continuously. If you ever throttle my iPad, I will goto small claims as well.
You better believe they'll throttle your iPad. That was the biggest screw job att pulled. Only a month after the iPad came out and they reneg on the unlimited iPad plan. Remember, you're on a months to month contract. It's only a matter of time before they screw you.
 
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R u kidding me? Listen It doesn't seam like u have a handle on how much you use. If I stream 1 30 minute Netflix show and that uses 200mb alone. If I'm online browsing sites for let's say about one hour a day that's about 200mb. Ive watched complete movies before on Netflix or HBO go. That's around 600-800 mbps. So I consider that I use my phone a little more then usual but I was averaging about 15gigs a month. Well the past two months I've been trying to barely use my phone at all and I still hit 8gigs. So I highly doubt u are the heavy user u say. If u use around 1 gig a month. Impossible. I know numerous friends who average 30gigs plus a month
 
Isn't this a reason for us to be able to cancel our contracts without ETF? They are changing the terms of service...


James

Yes, they are making a material change in the contract conditions.
FWIW, going by what the contract says, the two changes that let one cancel without paying the ETF are underlined below.

"IF WE INCREASE THE PRICE OF ANY OF THE SERVICES TO WHICH YOU SUBSCRIBE, BEYOND THE LIMITS SET FORTH IN YOUR CUSTOMER SERVICE SUMMARY, OR IF WE MATERIALLY DECREASE THE GEOGRAPHICAL AREA IN WHICH YOUR AIRTIME RATE APPLIES (OTHER THAN A TEMPORARY DECREASE FOR REPAIRS OR MAINTENANCE), WE'LL DISCLOSE THE CHANGE AT LEAST ONE BILLING CYCLE IN ADVANCE (EITHER THROUGH A NOTICE WITH YOUR BILL, A TEXT MESSAGE TO YOUR DEVICE, OR OTHERWISE), AND YOU MAY TERMINATE THIS AGREEMENT WITHOUT PAYING AN EARLY TERMINATION FEE OR RETURNING OR PAYING FOR ANY PROMOTIONAL ITEMS, PROVIDED YOUR NOTICE OF TERMINATION IS DELIVERED TO US WITHIN THIRTY (30) DAYS AFTER THE FIRST BILL REFLECTING THE CHANGE."
 
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R u kidding me? Listen It doesn't seam like u have a handle on how much you use. If I stream 1 30 minute Netflix show and that uses 200mb alone. If I'm online browsing sites for let's say about one hour a day that's about 200mb. Ive watched complete movies before on Netflix or HBO go. That's around 600-800 mbps. So I consider that I use my phone a little more then usual but I was averaging about 15gigs a month. Well the past two months I've been trying to barely use my phone at all and I still hit 8gigs. So I highly doubt u are the heavy user u say. If u use around 1 gig a month. Impossible. I know numerous friends who average 30gigs plus a month

30 gigs?
yeah, right:rolleyes:
 
Well, you're right. Speed is always limited. But even if you had a speed of 5Gb/s, after 30 days you'd still be "limited" to 1,296,000Gb.
I wonder if y'all read your contracts. Even if you're throttled, you're still able to be online, read email and surf the web. They're not cutting you off, just slowing you down.

Yes - all data is inherently limited by the speed of the connection. But if AT&T is artificially further limiting the speed, I really don't think it's appropriate to say that you still have "unlimited" data when you're being throttled.
 
(..)does give a reason to switch to sprint though.
except sprint's data sucks more then att (in chi at least)

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How long will this abusive relationship go on?
unfortunately most of attFail customers are sheep,
it will continue until most of us will stand up against them or take their business to alternatives like h20

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Yeah, either Seth Bloom is an idiot who needs to take a writing course, or that was a very deliberate move to phrase something in an ambiguous fashion. The most natural way to interpret that sentence is: "At most, this impacts 95 percent of our smartphone customers." What he should have said (if he wanted to be clear and trustworthy: "Put another way, this impacts no more than 5 percent of our customers."
that "5%" is around 17million
 
Honestly, this is absolute garbage.
I pay $30 a month for data, and have been loyal to AT&T.

They need to stop limiting what they have, but improve their network.
 
The LTE part is interesting. When the iPad and iPhone go LTE am I to understand the ceiling will be 5GB before throttling? (.. about) LTE that causes data to be used faster? Logically it seems, for example, the data rate of any given steaming video would be constant whether it's being kicked via 3G or 4G.
ditto, if you're smart, didn't cave it to scare tactics & stayed with grandfather unlimited plan & ... will continue, as in buy iPhone 5 at a full price (-$300 for your current iPhone) - 5gb here we go

ps: yes, faster data, faster usage - just check with android forums (they figured out how to downgrade to 3G to curcumvent LTE throttling :)

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So we're supposed to be grateful that they basically have killed our unlimited plans?!

I want out of my ******** contract I signed when I got the 4s. Unlimited data was a primary reason I kept ATT
do something about it (wGM & others who just woke up to this issue) - class action lawsuit?
this petition is 11k strong ...
 
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Yea 30 gigs is not as much as u would think. I've heard of people doing 70 plus when I had my 3GS I used 30gigs a month on the average. But I've cut it back to around 12 and now 8 Let's just say hypothetically you watched a few tv shows a day or listened to pandora for a descent amount of time. That with music downloading app downloading and not having wifi at home. You can very easily use that much. Do the research before u make a comment like "ya right".
 
I love people who say they will sue and class action suit blah blah blah. In reality, I bet you'd spend a very long time/money looking for a lawyer who would be willing to represent you in this case. The reason: you wont win.

Also for the people who claim to switch, go right ahead. There are "so many options", but look at them. Both verizon and sprint have slower data speeds than at&t and both dont have data&voice at the same time. You arent winning in this situation either.

I see a nice Class action lawsuit here..

The major flaw in ATT's argument that bandwidth/spectrum is limited hence the need to throttle is that they won't throttle you if you pay overage on the limited plans!

No because the extra money magically relieves stress on the system right then and there LOL

The fact that AT&T continues with this ridiculous policy shows how utterly clueless and ridiculous they are with their consumers

We are supposed to believe that throttling around 2gb helps the network? How? Why? Can you actually give us any facts whatsoever supporting that ridiculous notion? Oh, now it is 3gb? Gee, wonder where that number came up?

They offered people contracts with unlimited and consumers should be given unlimited. Yes, I know what the specific terms where about AT&T changing the terms but as the Small Claims Court Judge very nicely put it, stop screwing with consumers. AT&T stated unlimited everywhere and offered it as such.....

AT&T throttling consumers AND DOING SO STRICTLY for extra money should be blatantly illegal

Yeah I would think this is a form of extortion. I we did this to ATT we would be in court. But yet they can change the terms of the contract and we can't cancel.

Doesn't clear att of any responsibility. They promised unlimited and got paid for that. If they can't deliver, for whatever reason, they should compensate the customer.
Isn't it funny how the problems with a congested network is somehow magicallly solved if you give them more money for additional data?

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Spot. On.

Yeah right. I don't understand how giving them more money helps them with the congestion right then and there..?


James
 
It took them this long to figure this out? WOW
well, started oct
aggressively dec (2gb for most), where users started witching about it
feb media picked it up & the famous lawsuit (thx!)
... 5 months - that's actually fast for such a large, greedy corp

i'm sure we contributed into making this issue so expensive (trolls, extra calls, fcc, lawsuits), they decided it's cheaper to take a different approach
 
Yeah right. I don't understand how giving them more money helps them with the congestion right then and there..?
IMO, most people won't pay an extra $10/GB if they exceed their plan, and will basically monitor their usage so that they won't get charged extra. That relieves congestion compared to someone on an unlimited data plan that has no incentive to monitor/care about their data usage.
 
What is this, an SNL skit?

What—not funny? Because this is no laughing matter, much like an SNL skit.

Does anyone remember back when they only pulled this crap when you were well above 5GB? I doubt the 5GB cap for 4G will last very long once the iPhone gets LTE later this year.

A few years back I went for a trip to Yellowstone with my wife. During the trip I used my iPhone for maps, searching local reviews for places to eat and sights to see, and browsing while bored in the car, and to order my iPhone 4 when the preorder opened near the end of our trip. No music or video streaming. A couple days after getting back, I get a call from AT&T. “Sir, you've been using a lot of data while not on our network.” Is that my problem? I asked her if that was allowed, and she said yes. “Then why are you calling me.” I said. “To inform you that you've been using a lot of data while not on our network.” So I wasn't Doug anything wrong, and I wasn't being excessive (in terms of gigabytes), but just the fact that I had an extended stay outside AT&T's network where they have agreements with T-Mobile or whatever. They felt the need to call and annoy me. Then they did it again a couple days later! Just to waste time. If they didn't want me using it, then why did they make agreements with other carriers? Oh yeah—so their map wouldn't look so full of holes in those Verizon commercials on TV.

When the iPhone gets LTE I'm 100% for sure moving to Verizon unless they do something crazy like substantially raise their prices. I am so fed up with AT&T. I won't even go into the ordeal of when they cancelled my wife's $5/mo texting plan when we upgraded her to an iPhone without telling us. An then completely refused to add it back on saying we needed to pay $30/mo!
 
im in inda right now and i got a 4,2 GB hsdpa sim for 10 bucks without any plan. I wish wed have something simple as that back at home

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R u kidding me? Listen It doesn't seam like u have a handle on how much you use. If I stream 1 30 minute Netflix show and that uses 200mb alone. If I'm online browsing sites for let's say about one hour a day that's about 200mb. Ive watched complete movies before on Netflix or HBO go. That's around 600-800 mbps. So I consider that I use my phone a little more then usual but I was averaging about 15gigs a month. Well the past two months I've been trying to barely use my phone at all and I still hit 8gigs. So I highly doubt u are the heavy user u say. If u use around 1 gig a month. Impossible. I know numerous friends who average 30gigs plus a month

8GB for just surfing? Im online ALL THE TIME and never reached 1 GB on any of my 3 iPhones i used over the years. Most of my friends dont even reach their 300 mb. However i dont ever stream anything, i dont see the point of this as i have my tv for that and have wifi most of the time. Its not 2002 you know, there are wifi hotepots every where
 
Folks, the fact is that AT&T has every right to make these changes for a new customer or as someone signs a new contract. It is highly questionable, however, that they make these changes that affect customers in the midst of an active contract term. In doing this, it seems that they're banking on the unlikelihood that a single customer could afford to litigate on the matter and that the contract bars class actions. Of course, there is still small claims court, but you have to show actual quantifiable damages.
bravo!

(...)
In fact, I just thought of this plan which I think is awesome:
$10/1GB of unthrottled. PERIOD. No per month, no expiring BS.
great idea, except this doesn't allow this greed corp to overcharge ... 95% of it's customers that don't use 2gb :)

The major flaw in ATT's argument that bandwidth/spectrum is limited hence the need to throttle is that they won't throttle you if you pay overage on the limited plans!
= greed

Here's Matt's website where he posts his court documents to help anyone else who wants to file a small claim with AT&T: http://www.taporc.com/ I won't be doing so now that AT&T changed their throttling policy today and I'll be offering Matt a big thank you for instigating their change! :)
i wana buy mAtt a beer!

The fact that AT&T continues with this ridiculous policy shows how utterly clueless and ridiculous they are with their consumers (...)
Gee, wonder where that number came up?
(...)
AT&T throttling consumers AND DOING SO STRICTLY for extra money should be blatantly illegal
att lying for money ??? ... nooooo (sarcasm :) )

k, i've spent way to much time on this issue.
i feel good, we accomplished something. congrats to all who helped. good nite
 
I cancelled my plan. ...then I thought about selling my iPad & getting a Verizon model, but realized whoever bought it would just pick up where I left off with AT&T, so I took the SIM out gave the iPad to my 5yo niece, thus ensuring this lost customer stays lost.

FUATT
 
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im in inda right now and i got a 4,2 GB hsdpa sim for 10 bucks without any plan. I wish wed have something simple as that back at home

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8GB for just surfing? Im online ALL THE TIME and never reached 1 GB on any of my 3 iPhones i used over the years. Most of my friends dont even reach their 300 mb. However i dont ever stream anything, i dont see the point of this as i have my tv for that and have wifi most of the time. Its not 2002 you know, there are wifi hotepots every where

Its all how each user uses their phone.. Just because you are within proximity of a wifi hotspot doesn't make someone else's usage unbelievable....

I used between 5-7 GB a month.... last month, I started the Insanity workout and so I stopped using pandora, slacker, and iTunes Match at the gym for my 1.5hr workouts 6 days a week...... Now my usage is about 2.5 gb......

Before that.... I couldn't even fathom how someone could use less than 1GB...... it baffles me sir..
 
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I like the throttling policy. What about the people who are not on unlimited data plans? Why should those people suffer because unlimited users choose to use excessive amounts of data, which slows the whole network down?
 
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