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Can anyone clarify if I need to have my AT&T plan changed over from a Grandfathered Unlimited plan to a newer Unlimited plan BEFORE I order the new iPhone online via Apple? Or does the switch just need to be done before I activate the new phone. In order the be eligible for the $800 trade in credit.
Which grandfathered plan are you on? I was told by ATT rep that my old plan qualifies for promotion credit - AT&T Unlimited Choice II Multi Line a
 
Which grandfathered plan are you on? I was told by ATT rep that my old plan qualifies for promotion credit - AT&T Unlimited Choice II Multi Line a
Did they indicate you had to be on an Unlimited plan in order to qualify?
 
Which grandfathered plan are you on? I was told by ATT rep that my old plan qualifies for promotion credit - AT&T Unlimited Choice II Multi Line a

I'm on the old school "Data Unlimited for iPhone" plan. Literally same plan since 2007. I know I will need to update the plan to a new Unlimited Starter/Extra/Elite plan that supports 5G. However, I'm unsure if I need to do it before ordering tomorrow through Apples website.
 
I'm on the old school "Data Unlimited for iPhone" plan. Literally same plan since 2007. I know I will need to update the plan to a new Unlimited Starter/Extra/Elite plan that supports 5G. However, I'm unsure if I need to do it before ordering tomorrow through Apples website.

I would to be sure
 
What doesn’t make sense is that if they’re going to do this, then what is the point of the five dollar a month upgrade feature?
It's to get more money from all those people who don't bother to read the fine print.
 
1. I hope the AT&T deal doesn't have a "gotcha" by making me abandon my old Data Unlimited Plan
2. I hope the deal is on for the 12Pro Max comes out. I want the camera!
 
I still can't decide which way to purchase.

If they continue to offer the $5 upgrade option, I'd still be getting $320 in credits after 12 months which is better than nothing. It's not the full $800, obviously, but without having to pay off the device early, 30 months is an awkward amount of time if you want a new phone on or around release dates of future models.
 
So I understand that your credit (say $800) is divided over 30 credits over 30 months. What happens if in 13 months, you lose/destroy that iPhone? How does AT&T deal with that because I thought that phone has to be activated to your phone line in order to get the credit.
 
I'm on the old school "Data Unlimited for iPhone" plan. Literally same plan since 2007. I know I will need to update the plan to a new Unlimited Starter/Extra/Elite plan that supports 5G. However, I'm unsure if I need to do it before ordering tomorrow through Apples website.

I think that I was on the same plan. Have had it since loooong ago. It was unlimited data and family talk in phone minutes. I went into the store today and they told me that the old Unlimited account would not be eligible. So, I went ahead and changed my two lines over to the new Unlimited with HBO Max and when I combined that with Autopay/Paperless/and Teacher discount, I THINK that I'll end up about $30/month.
 
I still can't decide which way to purchase.

If they continue to offer the $5 upgrade option, I'd still be getting $320 in credits after 12 months which is better than nothing. It's not the full $800, obviously, but without having to pay off the device early, 30 months is an awkward amount of time if you want a new phone on or around release dates of future models.

And this is where they screwed me over, TWO years in a row
 
So I understand that your credit (say $800) is divided over 30 credits over 30 months. What happens if in 13 months, you lose/destroy that iPhone? How does AT&T deal with that because I thought that phone has to be activated to your phone line in order to get the credit.

AT&T doesn't care what phone you're actually using. They're going to continue to bill you, and credit you, as long as you keep paying your bill. Replacing the physical phone is on you.
If you replace it with another new AT&T phone then a new billing agreement will be signed and you'll almost definitely lose the old credit.

Did anyone get further clarification on this line

What happens to those who are already on an unlimited plan? Are they eligible?

Yes.
 
So I understand that your credit (say $800) is divided over 30 credits over 30 months. What happens if in 13 months, you lose/destroy that iPhone? How does AT&T deal with that because I thought that phone has to be activated to your phone line in order to get the credit.

The phone does not need to be activated to the phone line, but the phone line does need to remain active. If you lose or destroy the phone 13 months in and keep the line active they will continue charging you for the installment plan and continue issuing credits. You can buy another phone outright and use it on that line, but you wouldn’t be able to buy another phone for that line under an installment plan because you can only have one installment plan per line.
 
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'up too $800' means if you have an 11 Pro Max 512GB new in box, you will get $800 credits and its a variable sliding scale.

I wouldn't get ones hopes up.

This phone is going to sell like hotcakes, they dont need to take it on the chin like that even in the interest of retaining existing and gaining new customers.

But they are about to take it on the chin for dumping DirecTV, or whatever it's called now.

I'm not surprised, it's been kicked around to so many buyers. I wonder how viable the whole idea of satellite TV really is anymore. I can still see Sirius/XM surviving, for a while, but satellite TV? Nope. I had it some 20 years ago. 'We'll send someone out to 're-aim the dish'.' was heard far too often. Within a couple weeks, it was sketchy again. And anything with any sizable amount of rain would block the signal, PLUS snow too. (Below zero, blizzard, going out to shovel the snow off the dish. Fun times that) And the pole was crisscrossed with rods and set in concrete, so they tried to blame it on the pole, of course. A 'tech' came out, and kicked it, and almost broke her foot. 'Well, I don't know what it is then.' They replaced the mount. Worked for a while more, and then we were able to get U-verse, which sucked, but not the dead rhino butt that DirecTV did.

So, I imagine AT&T is trying to woo as many people as they can to their plans now to try (limply and through incresed volume) to make up some of the money they will lose on the fire-sale of that bloated turd. Just think of all those pointless support calls, waiting for 'techs' to showup, and all those satellites up there. Soon to be wasted money? Although many newer ones are multipurpose birds, doing TV, internet, ELT, and other side jobs.

Who would want to buy DirecTV? Porn?
 
So when you go the the pre ordering process on the Apple store app and you select att and then no to trade in, will you be redirected to ATT to complete the transection ? Who makes delivery?
 
And this is where they screwed me over, TWO years in a row

Screwed because of the weird 30 month timeframe?

I'm looking at it as I either take a guaranteed 12 months in credits for $320 or sell my XS Max on Decluttr and get $326 in my pocket within a few days.
 
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It will cost be $260 to payoff my XS. Does it make sense to do that so I can get $800 in credit? Am I missing something? Phone is in excellent condition so no issues there.
 
So when you go the the pre ordering process on the Apple store app and you select att and then no to trade in, will you be redirected to ATT to complete the transection ? Who makes delivery?

Apple will be making delivery - as they are the ones selling you the device.

Not sure exactly what will happen post-sale but they will likely direct you to the AT&T trade-in website after the purchase which allows you to either mail it in or bring it into a store.
 
I am currently on the $5 extra a month NextUp, which allows me to trade-in at 50%, which for me will be December. That means I should be able to take my current iPhone 11 Pro Max, trade it in and get on a new plan with the iPhone 12 Max, yes?
 
It will cost be $260 to payoff my XS. Does it make sense to do that so I can get $800 in credit? Am I missing something? Phone is in excellent condition so no issues there.
I was in almost this exact same situation, wife and I had about $300 to pay off each our XRs. Assuming this is a limited time offer, I think it makes sense if you intend to replace your phone anytime in the near future. We're choosing to go with the 256GB 12 Pro, so after the payoff and monthly upcharge for the higher end phone we still end up getting the new phones for about half price. We'll either pay off the final 6 months when the new phones come out in 2022 (appx $200 each) or just ride it out if we're still happy with the iPhone 12 Pro.
 
I am currently on the $5 extra a month NextUp, which allows me to trade-in at 50%, which for me will be December. That means I should be able to take my current iPhone 11 Pro Max, trade it in and get on a new plan with the iPhone 12 Max, yes?
I am not entirely sure, but I don't think that's correct if you plan to take advantage of the $800 offer. The fine print says "This is not an early upgrade program. Trade-in device may not be on existing installment plan."

Maybe others have a different take, but I paid off the rest of my existing installment plan so that I don't encounter any issues when the preorders begin tomorrow.
 
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The phone does not need to be activated to the phone line, but the phone line does need to remain active. If you lose or destroy the phone 13 months in and keep the line active they will continue charging you for the installment plan and continue issuing credits. You can buy another phone outright and use it on that line, but you wouldn’t be able to buy another phone for that line under an installment plan because you can only have one installment plan per line.

If a person qualifies for the $800 credit and in 12 months decides to upgrade, then, the person could buy a phone from Apple without losing the remaining 18 months worth of credit. You're saying that would work when buying the phone outright from Apple. What about if you do the iPhone upgrade plan, would that not work?
 
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