Yes whichever number you used to buy the 12 Pro Max will be the number you use on the trade in offer. The IMEI is just for AT&T to determine what phone you have and if its paid off/reported to insurance.
Trade in page. here: https://tradein.att.com/offer-details
Yes I received the same email today. I will probably take mine to the store just so I don't have to worry about shipping it, and I will get a receipt showing I dropped it off with that store.
Check the website, that's all the reps are going to do. They read the terms and interpret them for you. They really don't have any other knowledge because the deal is so new etc.
Same here I have an older plan and changing to the Elite cut my bill by $40 so no complaints from me.
I doubt they will go up as most people don't want the hassle of ordering a older iPhone off eBay just to get the same credit and keep their current iPhone. I think most people are looking at this and saying "I can get the new iPhone 12 for free or 12 Pro $200 and trade in my iPhone 8-11 and get back almost everything I paid for that device 2-3 years ago."
Wow
The rep I spoke with on Thursday night clarified that all Unlimited plans, including legacy like yours, qualify for this deal. The only downside is only the new Unlimited plans include 5G access. I found that to be a bit of BS but whatever.
I like to use chat so I have proof what they said. They told me no activation fee one time. It took me 3 people to get them to honor what their employee said.
Yeah I mean if their reps are not given the info they need for when people call in with these questions and they’re just shooting from the hip, then they should honor whatever comes out of their mouths (fingertips)!
Pay it off, then sell it or trade it. Would still be just as good as anything else.
Given the terms AT&T offers includes zero interest payments, and assuming you’re not swapping providers every few months, it’s actually a better deal for those that have the cash, since you don’t need to use your money to buy a 12 / 12 Pro, you can use AT&T’s money. I’m actually going to take my wife’s upgrade to get a 12 Pro Max, and swap her my 11 Pro Max, trading in her XR, which will make us both happy.
Yea I upgraded to the newer plan already just because I’m saving an extra $40 now.
Well yea... if you get a new phone each year then you obviously just pay to lease the phone and trade it in to get the new one each year. This deal is for long time att customers who only upgrade when they need to. They are trying to get the people who keep their phones for 5 years say and trade them in early. Also this deal is to entice people to switch to att. This deal was never for the people who tend to upgrade every year.
