Your trying to be funny or what? I did tell them its on their website. That even Apple has details on their website. I have no need to fight or argue with anyone. Nor do I have the time to drive around Miami looking for a corporate store to take in my trade. 38 father of 3 with a business. So believe me I know a thing or two about time and business. Mailed it in today. Packed it well. Got my receipt. Time will tell. Wish me luck.
I’ve sent iPhones back to AT&T a few times in the past and never had an issue getting credit, so I wouldn’t worry about it. Totally understand how frustrating it can be when store employees are in the dark on something that should be top of the list for them to know, especially during iPhone launch season. I’ll be sending my wife’s XR in once I get the 12 Pro Max, even though I would be tempted (like you were) to just drive over to one of my local stores to drop it off. But I’ll take your experience and trust UPS to deliver it instead.
I called my closest AT&T corp store on Friday when I got my new phone, but I wasn't about to ask if they would take my trade. I only asked when their slowest time was the following day. I went in at that time, indeed the store was empty, and they took it without issue. I just confirmed via chat that is in their system to give the monthly credits to my account.
To be fair, the $30 extra option, presumably Starter Unlimited, is far more data than you have now. So it's the only appropriate comparison, unless you are receiving free HBO Max or Watch TV with your current account (highly unlikely).
I use more than 15GB for hotspot so anything other than Unlimited Elite is not an option. Even then, I lose the iPad's ability to function as hotspot. There's also quality of service to consider. I'm in a fairly congested area so the network is pretty much always busy here (normally get below 10 Mbps down and 1 Mbps up). I don't want to imagine how much worse that would be if I'm getting throttled on top of that unless a less congested 5G network somehow makes up for it.
The trade-in deal only applies if you keep service for 30 months. That’s the whole point of it. They want to tie you down.
I confused you with user bjluczyk, who said they only had an older 6GB per month shared plan. Disregard.
Thanks. Does it matter where I purchase the mini or max from? I think Verizon told me 60 days after but I cpuld be wrong. Im leaning towards getting whichever from Apple at their store. I miss that experience
Unless I'm confused, it sounds like you're trying to trade in a phone you've only paid 50% on. If so, you'd have to pay the other half off and own the phone outright to qualify for this trade in deal.
You mean in terms of getting this promo? No of course that won't work. You can only trade in a paid off device.
I would try to get one that doesn’t have dents. Scratches are ok but no cracks.
I would assume they won’t take any locked phones except their own.
That seems like kind of a big catch, considering many people will be switching to ATT from other providers and trading in their phones, many of which will probably be carrier locked.
It’s you that’s responsible so if you’re coming from another carrier you would know if your phone is paid off or not.
This is the reason I bought one unlocked. That way I know it’s paid off and not locked
Not saying you're wrong, just trying to work through it in my head.
