Lsmachado
macrumors 6502a
I hope so. Don’t want to seem whiny, but it seems totally unfair since we had no chance to order any sooner than next week.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Carrier AT&T Trade In... $800 bucks?
- Thread starter ripsaw650
- Start date
- Sort by reaction score
blairh
macrumors 604
It would look pretty ridiculous to pull an offer after positing it from day one on Apple’s site. I wouldn’t worry.
Bballrob
macrumors 6502a
False. I had a 128 GB XR on which I still owed 5 payments at $26.67. When I did the trade in upgrade those all went away.
cjgonzales1900
macrumors 6502
I think because you really can’t buy a new unlocked iPhone 8 at a good deal and most people won’t want to go buy one of someone. We’re the se 2020 you can walk into any store and buy it $400 full price then turn around and trade it in.
cjgonzales1900
macrumors 6502
Today I got my mail in package for my iPhone 8 trade in. It’s a bubble mailer (4x6 maybe) and a tracking slip to put on it. I thought that was crazy to send a phone in the usps with that little protection so I went to my local att store and tried to trade in but they couldn’t take it. They went through the entire process but at the end when they try to submit it, it just errors out saying that the imei has already been used to start a trade in. I went back to my office packaged it in a box with lots of bubble wrap and took it to the post office and got a receipt for the drop off. Hopefully I don’t have any issues.
cjgonzales1900
macrumors 6502
They will either bill you for them or not give you the full $800 value I would think. Since the deal requires you trade in a paid off device.
thadoggfather
macrumors P6
You think people are really doing that vs. Walmart deal + buying it out?
if you can ever catch it in stock its $339 for a 64gb refurb 8 from apple
blairh
macrumors 604
Lsmachado
macrumors 6502a
Do you mean you were on Next? I know that after you pay off a certain percentage of the phone, then you can trade it in toward a new device, but you’re not given any monetary credit toward the new device if you do it that way. They do forgive any outstanding balance because they are getting the old phone back. I’ve done that a couple of times.
Hey everyone. Hope you're all doing well.
Just had a couple quick questions. I was planning on ordering the iPhone 12 Pro Max direct from Apple next Friday, however, last weekend I went to an ATT corporate store because my girlfriend needed a new SIM card for her iPhone 12 Pro. While I was there I asked them if I could order the phone from Apple and still do the trade in offer with them in store. This is where it went downhill...
She first started off by telling me that if I buy from Apple I can't even finance it with AT&T, which is total bs since its on their website and I've bought my last couple phones that way. Then she also told me that trade in offers when bought through Apple are different than AT&T offers. Which once again, more bs because unless I trade it in to Apple, at the end of the day I am trading it in to AT&T. Anyways, long story short, I knew more than the lady as is typical with AT&T.
But I wanted to get someone's first hand experience:
1. Were you able to order from Apple and trade in with AT&T in order to get the offer?
2. If so, how was the process? At some point on the Apple checkout does it ask you if you want to trade in with AT&T? I know it tells you to select No on the trade in portion if you plan on trading in with AT&T. But my question then becomes, how does AT&T know I want to trade in a phone with them to get the offer?
3. Having bought from Apple, have any of you been able to trade in your phone to an AT&T corporate store? My last trade in got lost in transit for over a month and I'm not in the mood of arguing with AT&T so I rather just make it easier on myself.
Thank you all in advance! Stay safe.
Just had a couple quick questions. I was planning on ordering the iPhone 12 Pro Max direct from Apple next Friday, however, last weekend I went to an ATT corporate store because my girlfriend needed a new SIM card for her iPhone 12 Pro. While I was there I asked them if I could order the phone from Apple and still do the trade in offer with them in store. This is where it went downhill...
She first started off by telling me that if I buy from Apple I can't even finance it with AT&T, which is total bs since its on their website and I've bought my last couple phones that way. Then she also told me that trade in offers when bought through Apple are different than AT&T offers. Which once again, more bs because unless I trade it in to Apple, at the end of the day I am trading it in to AT&T. Anyways, long story short, I knew more than the lady as is typical with AT&T.
But I wanted to get someone's first hand experience:
1. Were you able to order from Apple and trade in with AT&T in order to get the offer?
2. If so, how was the process? At some point on the Apple checkout does it ask you if you want to trade in with AT&T? I know it tells you to select No on the trade in portion if you plan on trading in with AT&T. But my question then becomes, how does AT&T know I want to trade in a phone with them to get the offer?
3. Having bought from Apple, have any of you been able to trade in your phone to an AT&T corporate store? My last trade in got lost in transit for over a month and I'm not in the mood of arguing with AT&T so I rather just make it easier on myself.
Thank you all in advance! Stay safe.
thadoggfather
macrumors P6
Another development.
$800 for 12 and 12 pro ends nov 5th.
After that will be $700 in credits for any of the four: mini, 12 , 12 pro , 12 pro max
$800 for 12 and 12 pro ends nov 5th.
After that will be $700 in credits for any of the four: mini, 12 , 12 pro , 12 pro max
cjgonzales1900
macrumors 6502
I’m just saying most people won’t think to buy a phone full price to just trade in or even one on a deal. Most people will just trade in whatever phone they have as long as it counts. People like us will get the best deal because we hunt for them.
cjgonzales1900
macrumors 6502
Makes sense. Early adopters will get the best deal and the people they tell about it will get a slightly worse deal. But hey $700 still good!
It makes sense, and I'm assuming your source is the CNET article? But what I'm curious about is, what is THEIR source haha? I messaged the editor but haven't received a response. I just want to make sure that I don't need to get a 5G plan for the Pro Max offer. The current offer doesn't require a 5G plan so fingers crossed.
thadoggfather
macrumors P6
Yeah ... but it would make sense too
Seems an arbitrary thing for them to say without having att sources
I always found it odd only $700 off for mini and max from the start
Timeline wise i get it now
It means if you want a 12 or 12 pro and this deal for the maximum amount get on it this week
Yeah for sure. I always thought it would be more because of demand. Perhaps they estimate demand of the Mini and the Max to be higher than others so they're gonna make you pay more for it. But it makes sense now.
cjgonzales1900
macrumors 6502
1. Yes no issues. My att gave me all the details and they said it’s not an issue where you buy it. Only that you get it on the 30 month installment plan with att.
2. I was never asked if I had an att trade in. I’m assuming anyone buying on the installment plan through att receives the same email I did which told me how to trade in a phone for the credit. If you don’t get the email you can still go to att.com/tradein to get the deal with the promo code listed on the page.
3. I would’ve been able to went through the entire process but since I already did the paperwork online they couldn’t take it. All I did was make an appointment with my local att corporate store went in told them I bought the iPhone 12 pro and wanted to trade in my iPhone 8 for the $800 credit. They went through the entire process and showed me before they submitted the offer that I would receive the $800 but when they hit submit it came back with the error that I already started a trade in online so I had to finish it that way. Do not start the trade in online. Just go into the store after you activate your new iPhone. You have 30 days from activation.
Last edited:
Thank you very much man! I really appreciate it. It really eases my mind a little haha.
cjgonzales1900
macrumors 6502
From what he’s saying he did the “trade in upgrade” key world there is upgrade I think he simply traded back in the xr without doing the $800 credits without knowing.
cjgonzales1900
macrumors 6502
Yea no worries. Honestly the only issue with my trade in was on my part. I filled out the online trade in form and had them send me label to mail in the device. Make sure you go to a corporate store to do the trade in and ask for a receipt showing the $800 credit promo. They should be able to print out the final page that shows this. My att corporate store here is really good with their customer service and the managers always keep everyone up to date on the current promos. Also the sales reps don’t mind asking for help when they need it.
Yeah I always make sure to get everything in writing. My mistake was going to that store to begin with. Years ago they switched me out of an old plan that I had without my consent when upgrading and it was a pain to get the plan back. This time around I figured they could at least do a damn SIM card swap haha and they are super close to my house. But when I decide to do the trade in I'll definitely make the drive to my regular store.
cjgonzales1900
macrumors 6502
Yea I would rather deal with the people on the phone at least they only try to sell you internet service or something of that sort. Every time I go into att they try to sell me 3 different accessories that I don’t need or want. Also they use the time to try and sell my other services.
Oh sorry for bothering. Just genuinely curious. Are you on the 5G plans? I'm on the Unlimited and More Premium and my understanding is that I qualify as well since the cost of my base plan is $100 a month, which is more than the $75 that the offer requires.
cjgonzales1900
macrumors 6502
I was on an older unlimited plan but switched to the elite because I save $40 extra. I’m pretty sure any unlimited plan qualifies you since that’s all it says in the fine print for this promo. Only new customers have to be on one that costs $75 or more.
cjgonzales1900
macrumors 6502
“Activate postpaid unlimited wireless service (min. $75/mo. for new unlimited customers before discounts).”
Those are the terms on att trade in website.