They gave me their names and told me just keep the date we talked, both reps saw my updated settings
I pushed 611 then 3 then 4
One min wait, the person who answers took care of my text, minutes and free micro tower today
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Carrier AT&T Unlimited Data Plan Throttling Limit Increased to 22GB
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I pushed 611 then 3 then 4
One min wait, the person who answers took care of my text, minutes and free micro tower today
I know people do this on eBay, is it worth it? I don't think so. Maybe unlimited will come back one day. Or go to straight talk, 5gb unthrottled and throttled after, unlim talk and text
45 a month or 40 a month if year paid in full
Gf uses it and she loves it.
If you have good T-Mobile service in your area, you could go there. Their unlimited gives you 22GB before they start throttling, and 7GB can even be tethered.
Got it. It's showing up where I click change plan, it breaks it down new vs current plan
Deleted bottom of pic, had phone number under it
Deleted bottom of pic, had phone number under it
Guys.. I am in the same scenario as in it shows unlimited under plan details (I have 550 min Family rollover) BUT I still show used minutes taken out of my pool but I see Unlimited minutes online under the plan features. Can anybody shed more light on this as we what exactly is going on? Unlike a lot of folks, I can reallllllllllly use the unlimited minutes. I am on the phone all the time. I can switch plans to the new ones but then I will loose my unlimited data which I don't want to do. Is there a way to confirm this with AT&T? If its not on my account yet, can I have them somehow push this? I asked a corp store guy and he had no idea. Any help will be greatly appreciate.
Just take a screenshot of where it says "Unlimited minutes". Use your phone as if you have unlimited minutes and see what they do. If they try to charge you for "overage", show them your screenshot, and point them to this thread where everyone is getting unlimited minutes.
I had called AT&T over the weekend and tried to discuss options for lower cost Unlimited Messaging. Whoever they have working on the weekend should be fired. I was told I would receive a return call and got no such thing. I wasn't even offered options, just bombarded with policy.
Just called 10 minutes ago and spoke with an amazing CSR who immediately was able to get me Unlimited Messaging for $10/mo instead of $20. This goes along with my grandfathered UDP and 450 Nation with Rollover.
Just called 10 minutes ago and spoke with an amazing CSR who immediately was able to get me Unlimited Messaging for $10/mo instead of $20. This goes along with my grandfathered UDP and 450 Nation with Rollover.
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Exactly what I plan to do! Same boat. Thanks for sharing
Not a problem! Like with most big companies, when AT&T fails, they fail big. But when they fix it, it's almost always a great fix.
Got it. It's showing up where I click change plan, it breaks it down new vs current plan
Deleted bottom of pic, had phone number under it
I ended up doing this for my fiancé, getting her the $10/month unlimited messaging and your $29.99 minutes plan with 2,000 rollover to go along with her UDP and 28% fan. But I noticed that this plan only has 500 nights and weekends instead of 5,000. Also, when I checked my 450 rollover plan I noticed it now says unlimited anytime minutes, where hers now says 300.
I have read on here AT&T is converting people to unlimited minutes. If they do this for the 300 plan that would be amazing and a reason to switch. But if they don't then I don't want to budge from my 450. Tough choice, give up unlimited minutes or lose $10 and 300 plan gets unlimited anyway.
I definitely don't talk on phone much at all, but never know how circumstances could change in the future. I remember burning through tons of minutes in the past when looking for a job and working from home on conference calls before I got a work cell phone. Was just on a conference call for school the other day for an hour.
Was this recently done? And was it done fr the retentions dept? (The people at cancelling service option)
but mobile to mobile is unlimited, its only to landlines where you get charged minutes. i was given 2500 rollover minutes, i'll never, ever use those let alone use my full minutes anyway, if i do talk to someone, they are on cellphones.
They could have been wrong but they told the 300 minute plan doesn't have unlimited mobile to mobile, just unlimited to other AT&T customers.
Also, for school and work I sometimes have conference calls to conference lines which count as landlines. Still a tough choice, have not decided if I'm going to try and switch as I'd like to save the money but unlimited everything for $80 before discount is a pretty good deal.
Ah. Maybe it is that way, everyone I know uses att.. Kind of an att place. Goodluck with choice, but my rep told me its unlimited mobile to mobile and only landlines take my minutes. I will double check this week and post back, either way I don't have much use as I have 2500 minutes to spare. I barely break 200-300 a month.
I tried getting Family messaging for $10/mo but they said they could only do $30.
I am trying to bring my kids iPhones on our plan. But it will cost $40/per line, and it's 3GB data, minimum.
My coworkers said T-mobile is really bad in our area. So I don't know if it's a real option or not. My son is on T-Mobile right now, but it's just 2G data. He has good signal at the house.
I am trying to bring my kids iPhones on our plan. But it will cost $40/per line, and it's 3GB data, minimum.
My coworkers said T-mobile is really bad in our area. So I don't know if it's a real option or not. My son is on T-Mobile right now, but it's just 2G data. He has good signal at the house.
I have the exact same plan as you. Now, I just got a text message from AT&T:
"As a thank you, you now have unlimited nationwide talk & messaging - that's text, pix and video at no add'l charge/mo. You'll keep this benefit as long as you stay on your Nation 450 plan."
Logged into AT&T and verified. Woo hoo! I never wanted to pay for messaging, since I never spent $20 in a month on that. And the timing couldn't be better as I am living away from my wife and kids for a couple of months and am burning through rollover minutes fast! I was just about to call AT&T to bump my minutes.
I have the exact same plan as you. Now, I just got a text message from AT&T:
"As a thank you, you now have unlimited nationwide talk & messaging - that's text, pix and video at no add'l charge/mo. You'll keep this benefit as long as you stay on your Nation 450 plan."
Logged into AT&T and verified. Woo hoo! I never wanted to pay for messaging, since I never spent $20 in a month on that. And the timing couldn't be better as I am living away from my wife and kids for a couple of months and am burning through rollover minutes fast! I was just about to call AT&T to bump my minutes.
Hey that's really cool! Congrats on the bump.
Yeah I think AT&T is doing whatever they can to keep their long-time customers happy.
Did you call retentions or just straight 611 -- because I've gotten the run around from three separate CSRs today who have all said there is nothing they can do to lower my $20 messaging plan, and that there is nothing that can be done to lower my 450 Nation plan.
That sounds like what I dealt with last weekend. I think entry level CSRs are trained to not know what you're talking about when it comes to changing specific things in your plan. However, they are supposed to know where to transfer you when you have those kinds of questions.
Call the normal CS number and ask to speak with Customer Care. They were the department with excellent skills and that actually gave me what I wanted no questions asked. Even got a text after to confirm.
It's so odd. They seem to be giving s great deal but also an unfair one. Paying for 750 minutes? Keep it and you now have unlimited! Paying for 450, same thing, unlimited but at a cheaper price.
And the guy who got the message about texts as well, so you weren't paying for text and now you have free texting and unlimited minutes just with your voice plan?
It makes me want to lower everything and cancel texting but no one knows how this all is working so it's too risky. Will the 300 plan get unlimited? Will making any changes make us not eligible for these new changes? Too many unknowns.
But hey, at end of day I guess I can't complain. Unlimited minutes unlimited data and unlimited messaging for $80 month, discount bringing it to $65. I think that's lower than Sprint and TMobile for a much better network.
Also for those of you wondering why you can't get lowered. On the automated part of the call. Say you want to cancel your service. This should route you to retention who are authorized to do things out of the ordinary to keep customers from leaving. Don't go to a regular CSR.
And the guy who got the message about texts as well, so you weren't paying for text and now you have free texting and unlimited minutes just with your voice plan?
It makes me want to lower everything and cancel texting but no one knows how this all is working so it's too risky. Will the 300 plan get unlimited? Will making any changes make us not eligible for these new changes? Too many unknowns.
But hey, at end of day I guess I can't complain. Unlimited minutes unlimited data and unlimited messaging for $80 month, discount bringing it to $65. I think that's lower than Sprint and TMobile for a much better network.
Also for those of you wondering why you can't get lowered. On the automated part of the call. Say you want to cancel your service. This should route you to retention who are authorized to do things out of the ordinary to keep customers from leaving. Don't go to a regular CSR.
I read your post and had to agree that even though AT&T is making a lot of adjustments to accounts individually, there's a lot of inconsistency. I noticed in a post above, @fleabite said he was also getting unlimited text messages included. A few months ago they lowered the charge from $20 to $10, which I was happy with, but of course free would be better. Well, low and behold, I just looked at my account online and I'm getting text messaging for free. It is now included in my National 450 plan. As a result, I'm now paying $70/month for unlimited data, text and voice, plus tax, phone insurance, and my AT&T Next plan. Last month it was $80. Confusing but looks good.
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I have one fear / concern if AT&T starts giving unlimited minutes, unlimited messages, etc. This could be a move towards leaving the subsidies 100 percent behind and they could justify you paying your current rates with no subsidy because of these extra bonus incentives they are throwing in.
We'll just have to wait and see, if they do that I'm pretty sure some would still stay, and others would change carriers to suit their needs.
If you ask me, I'm just thankful what the competition has done to shake this wireless industry, particularly what Tmo has done.
Sounds like 450 minute plans are being converted to unlimited
Be mighty fine if 300 became unlimited as well, but this wouldn't be fair or isn't fair
People paying different rates for same services doesn't seem right to me. But hey it is what it is.
Be mighty fine if 300 became unlimited as well, but this wouldn't be fair or isn't fair
People paying different rates for same services doesn't seem right to me. But hey it is what it is.