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Found out my order that I placed before noon on Friday is listed as being ordered on Monday the 17th. After a discussion with At&T chat, they said it was something about terms and conditions not being accepted until the 16th! I never was notified anything was wrong, and never accepted anything on the 16th. I have an unlimited plan I was grandfathered in on and I think I checked the terms and conditions when ordering the phone.
Now she said my probable delivery date is Oct 4-15th!! The SIM card, not the phone is on backorder.
Can we cancel an order without it holding us up from getting another phone in store? I don't want to cancel and then wait 3 weeks for AT&T to clear my account to order another one. I am beyond upset. Of course, there is no one to talk to that knows anything.

Happened to me too. Even tho I accepted the terms and conditions on Friday the 14th, they showed me Saturday I did, when Monday rolled around, my order date changed to the 17th. Their system is s h i t.
 
Interesting FedEX tracking info. Beam me up, Scotty!!!

Sep 20, 2012 6:00 AM Picked up FORT WORTH, TX
Sep 20, 2012 6:00 AM Left FedEx origin facility FORT WORTH, TX
Sep 20, 2012 6:00 AM Arrived at FedEx location INDIANAPOLIS, IN
 
Interesting FedEX tracking info. Beam me up, Scotty!!!

Sep 20, 2012 6:00 AM Picked up FORT WORTH, TX
Sep 20, 2012 6:00 AM Left FedEx origin facility FORT WORTH, TX
Sep 20, 2012 6:00 AM Arrived at FedEx location INDIANAPOLIS, IN

:eek: That is some magical stuff right there!
 
All shipment travel activity is displayed in local time for the location

Sep 20, 2012 6:00 AM
Picked up
FORT WORTH, TX
Sep 20, 2012 6:00 AM
Left FedEx origin facility
FORT WORTH, TX
Sep 20, 2012 6:00 AM
Arrived at FedEx location
INDIANAPOLIS, IN
Sep 20, 2012 3:40 AM
Shipment information sent to FedEx

Got my tracking number finally! I am located in Louisville, KY, and it originated in Indianapolis and then went to TX?? Weird!! Ordered my 32GB White at 5:37 a.m. EST online, then called CSR and she manually put in my CC info (it was wrong zip code so did not process) and it was finalized at 10:10 a.m. EST on 9/14. Tracking says it will arrive on 9/21 by 3 pm. Goodluck everyone!

Mine said the same thing. Weird indeed. Especially since I am in Indianapolis!
 
For those of us with FedEx...

Is it possible to have them leave the package without a signature? Obviously, I know Apple lets you do this with their waiver, but AT&T doesn't have any such thing.

Does anyone know of a way to get them to leave the box tomorrow?
 
Tracking Number

Recieved active tracking number at 1:46 AM for 64 GB with Order confirmation email on the 14th at 6:23 AM coming FedEx

A 32 GB white with confirmation email at 7:34 AM on the 14th shows shipped with active tracking, but no email confirming shipment via UPS

Louisville, KY, United States 09/20/2012 6:12 A.M. Arrival Scan
Memphis, TN, United States 09/19/2012 10:30 P.M. Departure Scan
09/19/2012 7:00 P.M. Agent pickup; in transit to UPS facility.
09/19/2012 7:00 P.M. Origin Scan
United States 09/19/2012 4:10 A.M. Order Processed: Ready for UPS
 
Yay! I'm able to track mine too! It says fed ex estimated arrival 9/21 3pm. I'm in los angeles.
I also ordered at 12:50am pct 16 wht.

Has anyone from experience (iphone 4s) get their delivery early than the said 3pm time?

Just checking if I should take the whole day off from work or just half day?
 
Tracking

Ordered Premier 713 am 9/14 white 64- in system 9/15. Back ordered until Monday Then 0. 3 pm Weds shipped. No other info. 6 am today fed ex tracking. Picked up Fort Worth. Live in FL delivered by 430 9/21.
Through out entire time AT&T said 14-21 days.
What a sad PR situation for them and waste of time for us who will get them tomorrow. All worked out great and if their reps were given more accurate info, everyone would be pleased. Not reps faults, just bad inventory systems and coordination of info.
 
Placed pre-order on 9/14 @ 1027am EST for my 16GB white

Recieved an AT&T Premier Order Shipment Notificati​on email this morning with my tracking number at 625am EST.

Sep 20, 2012 6:00 AM Picked up FORT WORTH, TX
Sep 20, 2012 6:00 AM Left FedEx origin facilityFORT WORTH, TX
Sep 20, 2012 3:45 AM Shipment information sent to FedEx

Great success. Glad I didn't suffer trying to put in a order at 3am, lulz.
 
No phone for me the phone Nazi says. Still on back-order this morning. Broken phone means I'll look for something else I guess.
 
Anyone else have the issue of the order no longer appearing? I did. I thought it was a javascript error or something. Every browsers I have (firefox, chrome, safari) on my MAC and iPhone. It did show it, previously.

Anyway I looked for the order # in my e-mail and Google'd AT&T order status. Went directly to a place where I didn't have to login. Filled out the info it asked me plus order # and bam it showed my order. It's in or leaving Texax at the moment. On schedule.
 
No phone for me the phone Nazi says. Still on back-order this morning. Broken phone means I'll look for something else I guess.

Get an Android phone. That way when you get the iPhone 5 you have both! Total domination. I know some are like "Android", isn't that a curse word? haha. I don't know. If I could swap sims I'd have both. Is TMobile only one that can do that?
 
All shipment travel activity is displayed in local time for the location

Sep 20, 2012 6:00 AM
Picked up
FORT WORTH, TX
Sep 20, 2012 6:00 AM
Left FedEx origin facility
FORT WORTH, TX
Sep 20, 2012 6:00 AM
Arrived at FedEx location
INDIANAPOLIS, IN
Sep 20, 2012 3:40 AM
Shipment information sent to FedEx

Got my tracking number finally! I am located in Louisville, KY, and it originated in Indianapolis and then went to TX?? Weird!! Ordered my 32GB White at 5:37 a.m. EST online, then called CSR and she manually put in my CC info (it was wrong zip code so did not process) and it was finalized at 10:10 a.m. EST on 9/14. Tracking says it will arrive on 9/21 by 3 pm. Goodluck everyone!

Info says it originated in DFW and went to Indy. But I think they are coming from Indy. DFW is just a placeholder. Also for some reason, FedEX sort order is screwed up.
 
Mine is in TX too - Fedex says before 3. Would love if that's true, because someone will be home until pretty much exactly 3. If it arrives before 3 then I don't have to leave work early.
 
Order Status

For premier the only thing you need to check is you email confirmation because it's up to date and has tracking information as well.

Thank you for your purchase from the Premier Online Store. We're pleased with your choice of AT&T as your wireless service provider.

Your iPhone has been reserved and should arrive as soon as Sept 21, 2012.

If we have any questions about your order, we will contact you via email.

Reference Web Order Number:xxxxxxxxxxxxxxx

You can view the status of your order in Premier at any time.


This one has shipped but I haven't received shipping confirmation email from AT&T
 
Mine is in TX too - Fedex says before 3. Would love if that's true, because someone will be home until pretty much exactly 3. If it arrives before 3 then I don't have to leave work early.

Yeah it would be nice not to have to worry about when to leave work. Just adds to stress. I always get delivered to last where I live so it doesn't matter.
 
I guess they can tell the future now LOL
Untitled_zpsc3eb60f8.png
 
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Got my tracking number now. Will be here tomorrow. Says before 3 but I'm hoping its a little after because its possible no one will be home to sign before 3.
 
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