Carrier Att Unlimited to TMobile One

Discussion in 'iPhone' started by ApplePieAlaMode, Sep 11, 2016.

  1. ApplePieAlaMode macrumors member

    ApplePieAlaMode

    Joined:
    Sep 24, 2014
    Location:
    San Diego, CA
    #1
    Hey apple friends,

    Need advice: currently grandfathered into the att unlimited data. My monthly bill is $97 after taxes and fees. I'm looking for a cheaper monthly option but I'm scared to get rid of my beloved unlimited data. Here's my choices. Help!

    Lifestyle: I'm a stay at home mom so Wifi is always on.
    Average Monthly Usage:
    Data: about 3-4 gigs
    Talk: about 200 min
    Text: about 300 (non iPhone texts)

    Plan Choices:
    1. Stay with my current ATT plan: ($89.99+ taxes)
    -Grandfathered Unlimited Data, $35
    -450 Minutes, $39.99
    -1500 text, $15
    Pros: data peace of mind.
    Cons: expensive, unnecessary?

    2. switch to ATT msp advantage: ($60+taxes)
    -3 Gig data plan, unlimited talk/text, $40
    -smartphone single line, $20
    Pros: save 30 bucks per month!, rollover data, no overage fees, unlimited talk/text
    Cons: throttled data after 3Gig, I will have to be mindful of when I use data outside of my wifi

    3. switch to TMobile One, ($70+taxes)
    -unlimited talk/text/data
    Pros: save 20 bucks per month, unlimited everything (kind of)
    Cons: no HD video included!, possible coverage difference from Att.

    Which plan would you go for if you were me? Current ATT plan $89 with grandfathered unlimited, Att 3Gig data plan with unlimited talk/text for $60, or TMobile One plan for $70.

    First world problems here haha
     
  2. Hal~9000 macrumors 68000

    Hal~9000

    Joined:
    Sep 13, 2014
    #2
  3. ray737 macrumors 6502

    Joined:
    Sep 11, 2014
    #3
    I have the same grandfathered plan as you do and as soon as I unlock my device I am switching to T-Mobile One. Unlimited everything. I get way more bang for my buck such as having data and international texting. HD video not very important. Quite frankly watching a movie on my iPhone which I would not do but I doubt you could tell much of a difference.

    As far as I can tell T-Mobile mirrors AT&T. I have been testing it using my T-Mobile iPad. Never had an issue so far.

    If you're getting rid of the grandfathered "deal" I would try a different carrier.
     
  4. mnsportsgeek macrumors 65816

    Joined:
    Feb 24, 2009
    #4
    Cricket caps data speed at 8 mbps
     
  5. Hal~9000 macrumors 68000

    Hal~9000

    Joined:
    Sep 13, 2014
    #5
    Dunno why people even bring that up as some sort of counterpoint :confused:

    There's nothing a normal person could be doing on their cellphone (outside of torrenting or streaming 4K movies) that would require more than 8mbps.

    8mbps will suit everyone, besides the speedtest freaks that want to show off their stats, just fine.
     
  6. ApplePieAlaMode thread starter macrumors member

    ApplePieAlaMode

    Joined:
    Sep 24, 2014
    Location:
    San Diego, CA
    #6
    Thanks, I'll look into this. I hadn't even considered Cricket tbh but I'll check it out. :)
    --- Post Merged, Sep 11, 2016 ---
    The only worry I have with the HD issue on TMobile One is that I'm an avid YouTube watcher. I adjusted the video quality while at home just now and the quality isn't a major thing, but it's definitely noticeable. Also, streaming Netflix on 480 sucks. Not sure though how much of that I will actually do (outside of my wifi) to be honest. It's just a thought. I just wonder if I will miss it....
    --- Post Merged, Sep 11, 2016 ---
    I just read that...hmmmm, I wonder how that would affect the average user. I have no clue what kinds of download/upload speeds I use or need
    --- Post Merged, Sep 11, 2016 ---
    That's what I was thinking..:)
     
  7. CrAkD macrumors 68040

    CrAkD

    Joined:
    Feb 15, 2010
    Location:
    Boston, MA
    #7
    I've thought about it but the service my T-Mobile iPad gets keeps me from pulling the trigger.
     
  8. ApplePieAlaMode thread starter macrumors member

    ApplePieAlaMode

    Joined:
    Sep 24, 2014
    Location:
    San Diego, CA
    #8
    Do you live in a city or rural area? The t-mobile rep on the phone of course told me the coverage in my city is "fantastic!". You never really know until you try it I guess. Luckily with carriers not having contracts, we can try out and switch to anyone we want. Which is great except that in doing so, I lose my grandfathered data unlimited (waaa). Still not sure why that plan is my safety blanket but it's hard to let it go!
     
  9. HiItsMe macrumors 6502

    Joined:
    Sep 12, 2014
    #9
    If you are considering leaving att or the unlimited data, try talking to chat or on the phone first. Ask them if there is anything they can do to help you because your plan is way too expensive so you are thinking of switching to Verizon or TMobile. I said this the other day and they transferred me to the retention department and then offered to give me the 6gb plan for the 3gb price ( they were eager to get me off my unlimited data plan). I declined because I'm too afraid of losing my unlimited data but it might be an option if your interested.
     
  10. bboucher790 macrumors 68000

    bboucher790

    Joined:
    Mar 23, 2007
    #10
    As someone that switched from Verizon and ATT, I can tell you that there isn't a $20 difference between the networks for my usage. All networks have issues in various instances. I have gotten data in places my GF's Verizon iPhone does not. If I have issues, I tend to see if she does too and vice versa. The difference is minimal from my usage.

    We live in the suburbs outside NYC during the winter and in Southern California for the summers. I was in "farmland" central California every weekend this summer w/ LTE the entire time. T-Mobile's network has really stepped up its game in the past two years.

    Last summer we drove to Texas from L.A. and T-Mobile was noticeably worse than either Verizon or ATT. I have a feeling they upgraded their network since that time, but there was a huge difference compared to the two the two top dogs. Other than that isolated incident, I have little problem with T-Mobile service.

    NEVER trust T-Mobile phone reps. The customer service is terrible, as it is with all cellular phone support. The reps are usually in a different country and spew out incorrect, incomprehensible information. Do not trust them.

    I would pick T-Mobile's unlimited plan. I love the company and how they treat their customers. They are a company that tries to improve your experience, rather than impede it. They are truly changing wireless and I'm glad to be spending my money with a company that really listens to their customers.
     
  11. ApplePieAlaMode thread starter macrumors member

    ApplePieAlaMode

    Joined:
    Sep 24, 2014
    Location:
    San Diego, CA
    #11
    Dang! That's awesome! I would totally do the 6g plan for the 3g price. That would actually work perfectly for me. I did call today and sadly they didn't offer me that :( They did offer me a plan that was supposedly not offered anymore which was the 3g plan with no overage fees and just slower data after 3gigs but I think that's a normal plan lol. She suggested I try it for 30 days (it will save me $30 bucks per month) and if I notice any major slowing they can transfer me back to the grandfathered unlimited plan no problem. I just have to call them on day 29 and switch back. I reluctantly switched thinking if I'd just be more mindful of my data usage outside of wifi I might be ok. Damn, you are lucky you got the 6g plan for the cost of the 3g plan. I would have totally gone for that. I also have a TMobile SIM card coming in a few days preloaded with the One plan that I have the option to switch into but after finding out you can't stream HD, I'm going to return that sim. Not worth it to me. I love my HD option if I need it.
    --- Post Merged, Sep 11, 2016 ---
    Thanks for sharing your experience. I'll keep all you said in mind. I wish this wasn't so complicated haha
     
  12. Rayfire, Sep 11, 2016
    Last edited: Sep 11, 2016

    Rayfire macrumors 68020

    Rayfire

    Joined:
    Aug 25, 2008
    Location:
    PNW
    #12
    I doubt the whole "call them on day 29 and switch back". To my understanding, once you've moved out from the grandfathered unlimited data plan, it's gone.
     
  13. Juanefny macrumors 6502

    Joined:
    Sep 27, 2013
    Location:
    Albuquerque, NM
    #13
    And don't count sprint out. Depending on where you live their service may be among the best and probably the cheapest.
     
  14. synonys macrumors member

    synonys

    Joined:
    Sep 16, 2014
    #14
    My plan on att is $63.99 before taxes.
    What you need to do is 1) call retentions and ask for Unlimited messaging with mobile to any mobile for $10.

    That saves $5 off of the top

    2) Check out your options of monthly discounts. PM me if you need help. It can knockoff 20% off you bill.
     
  15. eagleglen macrumors 6502a

    eagleglen

    Joined:
    Oct 2, 2009
    Location:
    San Diego, CA
    #15
    I'm also with AT&T and have the grandfathered unlumited data plan. Rather than giving up the unlimited data, which is essentially 22GB before the possibility of being throttled, you should investigate reducing the other fees on your monthly bill. If you call them and select the option to cancel your account, you will be routed to the retention department, which have incentive plans not available to other representatives. After I did so, I lowered my unlimited texting fee to $10/mo. I was also placed on a 300 minute voice plan for $30/mo which has rollover accumulation. I currently have over 8000 minutes, so I have no fear of ever running out. My unlimited data is $35/mo, same as you're paying. As a result, my total charge before taxes is $75/mo. I do also get the device insurance for $8/mo and I use one of the Next plans to purchase my iPhone, so those charges are also on my bill.

    I've always been satisfied with AT&T customer service, so I've chosen not to switch carriers. For example, every year when I ask for a credit to offset the $20 equipment upgrade fee, I've gotten it. Hope some of this information helps you with your decision.
     
  16. noodles5666 macrumors regular

    Joined:
    Aug 27, 2010
    #16
    Call up and talk to retentions. I have:

    $40 for unlimited talk
    $35 for unlimited data and
    $10 for unlimited text

    Add the 28% discount for my job and my bill is $74 after taxes each month.
     
  17. Bryan Bowler macrumors 68040

    Joined:
    Sep 27, 2008
    #17
    Ms. Apple Pie,

    I held on to my grandfathered AT&T Unlimited Data Plan for 7 years and thought i would never get rid of it. Well, 11 months ago I sold it on eBay for $700 (and successfully transferred it over to the buyer, took some creative talking with an AT&T supervisor) and then went with T-Mobile. It all depends on where you live, but here in New England, my coverage has been equally good as AT&T, the speeds on T-Mobile's network are way faster than AT&T ever was, and most importantly, I'm paying $36 a month less than I did with AT&T. That is a $432 savings over the course of a year, every single year. That is a significant savings. Hasta la vista AT&T!

    But again, you need to see how good T-Mobile's coverage is in the region you live. But for me, it's been noting short of great.

    Cheers,
    Bryan
     
  18. ApplePieAlaMode thread starter macrumors member

    ApplePieAlaMode

    Joined:
    Sep 24, 2014
    Location:
    San Diego, CA
    #18
    Ok so I talked to ATT 3 times since yesterday lol, and FINALLY have a plan that will work for me plus give me savings on my bill. I've switched my plan 3 times since yesterday with the retention dept. hahaha although they still say I can go back to my old grandfathered plan if I'm not happy within 30 days.

    So here's my final plan:

    6gig data plan (with rollover)
    Unlimited talk/text
    $65 per month

    Since I average 3.5 gigs per month, I'm looking at more than 2 gigs of rollover each month! (Putting me at around 8gigs).

    The only downside since this is an old plan is that they will charge me overage fees ($15 per gig) if I go over. But with the rollover now, I doubt I will ever go over especially averaging 3-4 gigs per month. Yay! Thanks everyone for your comments and suggestions!! xoxo

    Goodbye Grandfathered Unlimited. I loved you.
     
  19. AttilaTheHun macrumors 6502a

    AttilaTheHun

    Joined:
    Feb 18, 2010
    Location:
    USA
    #19
    If the reception in your area for T Mobil is good switch fast
     
  20. HiItsMe macrumors 6502

    Joined:
    Sep 12, 2014
    #20
    Just a tip for anyone reading, once they touch your plan and move you off the unlimited plan, there is NO GOiNG BACK. They claim they have no way in the system to physically put you back on that plan. There have been horror stories on the forums throughout the years of call reps accidentally switching people while on the phone trying to update something else and these people have been SOL even though it was the rep's error because they have no way to put it back. Just an FYI, do not believe AT&T on this one!
     
  21. baypharm macrumors 65816

    baypharm

    Joined:
    Nov 15, 2007
    #21
    Do not ever give up your UDP!! When 5G LTE (or whatever they decide to call it) becomes popular you will be consuming more data than on 4G.
     
  22. synonys macrumors member

    synonys

    Joined:
    Sep 16, 2014
    #22
    Famous last words. I'm so sorry you downgraded to a lesser plan when it is so easy to get unlimited everything for the same price.
     
  23. ApplePieAlaMode thread starter macrumors member

    ApplePieAlaMode

    Joined:
    Sep 24, 2014
    Location:
    San Diego, CA
    #23
    So weird that there is conflicting answers about this. After my 3 retentions dept conversations today, I made a point to ask several times if I could switch back to my unlimited plan if I changed my mind, and they said yes yes yes yes over and over. I even asked to have it confirmed with a lead supervisor. I told them what you guys said, and they told me again, if you change your mind (WITHIN 30 days, no later), then they can absolutely change you back. I can't imagine that 3 different reps plus a supervisor would lie. If I tried to switch back and they said no, believe me, all hell would break loose. I would not let it go, and I would demand my way up to the highest person possible (via Twitter tweets, social media unheaval, and angry phone calls). You don't mess with me. Don't let me being a chick fool you on my assertive skills haha. I'd go bat **** crazy on them lol.
    --- Post Merged, Sep 12, 2016 ---
    Are you referring to the TMobile One plan? If so, I'm not willing to sacrifice the HD video. I'm a photographer and my eye is trained to see things in perfect crisp quality. I can't compromise the quality on that. I thought about it, and standard definition is not my thing. It's like putting an amazing lens on a ****** camera body or visa versa. I will have an iPhone 7plus where watching HD is a must for getting the most of your device. Feel me? If you are referring to an unlimited plan via Sprint, Cricket, or Verizon, I'm still contemplating those. Technically, I have 30 days to switch back also.
    --- Post Merged, Sep 12, 2016 ---
    Hmmm, interesting point! I will research this. Thanks for the heads up
    --- Post Merged, Sep 12, 2016 ---
    After calling back again today, they gave me this plan! I can still switch back if I'm not satisfied. But with the rollover included, it's worth it!
     
  24. Rayfire macrumors 68020

    Rayfire

    Joined:
    Aug 25, 2008
    Location:
    PNW
    #24
    Hmm, I was going to suggest to try to talk to AT&T retentions and get the following plan:

    $29.99 Nation 300mins w/ rollover
    $10.00 Unlimited text
    $35.00 Unlimited data

    That's my plan currently and I think this is the best plan out there for a single line who has the grandfathered unlimited data plan.

    And the reason why people say (including me) that you can't get the UDP back even if they say yes (within 30 days) is because we knew people who did remove their UDP and within a week of trying to get it back, they denied it.

    Unless At&t becomes generous again, one can only hope.
    --- Post Merged, Sep 12, 2016 ---
    See my post above, maybe you can reduce your talk plan to further reduce your bill if you don't need unlimited talk.
     
  25. aaplwatch macrumors member

    Joined:
    Jun 14, 2016
    #25
    To be clear, you kept unlimited data at $35, get 300 minutes for $30, and have a text plan of some sort?

    I tried to adjust my plan while still keeping the unlimited data and they wouldn't budge even when I said I'd be moving to TMobile - but that was in a chat. Maybe I'll call.

    Said I was on a "contract" plan and couldn't make any changes to it. $35 for data $40 for 500 minutes and a texting plan.

    I won't lose any sleep over ditching ATT. Only the unlimited data has kept me a customer.
     

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