>Summary (Title):
2009 Mac Pro audio/firewire/power bug
>Description of the Problem:
2009 Mac Pro family computers have a problem with any use of audio and some firewire traffic - without showing CPU load they consume excessive power, generate heat and suffer performance degradation.
>Software Version of OSX?:
10.6.2
>Does it happen on a previous OSX?:
Yes, from at least 10.5.8
>Is it seen on any other OS (Windows/Linux)?
Not seen on Windows, not tested Linux.
>Which Mac computer is produced on?:
This has only been seen on 2009 Mac Pro
>Which Year model of Mac is it produced on?
2009 Mac Pro
>Process of Reproducing the issue:
1. Install/run Temperature Monitor or iStat Menus
2. Play any audio (eg. an iTunes track)
3. Observer large temperature increase (without CPU load), also power drain.
>2nd way Process of Reproducing the issue :
1. Copy large files over Firewire
2. same symptoms
3.
>How long after a reboot does it take to reproduce the problem using the processes above?
Immediately after following the processes above.
>Actual Behavior of the computer?:
1 Heat generation.
2 No fan speed increase
3 No CPU load indicated in Activity Monitor
4 Performance loss
>Expected Behavior of the Computer?:
To play a tune in iTunes (or any audio app), negligible power drain, no discernible temperature rise.
>Other Information: (logs/Screenshots/error messages/benchmarks etc)
Here are some tests done by Concorde Rules at Macrumors & Overclockers Forums on he’s Quadcore 2.66 MP
Application 1: VMware Fusion 3.0.1 and Windows 7 x64
Test 1: Booting from Bootcamp partition, timing starts when I hit enter after entering password to unmount the HD. When Windows Live Messenger opens, restart from the Start menu. Once Windows Live Messenger starts again then Quit VMWare fusion, timing stops when VMWare Fusion disappears from the dock.
Run 1: No Audio or FW800 Hard disk
Run 2: Audio + No FW800 Hard disk
Run 3: No Audio + FW800 Hard disk plugged in and copying 172Gb of videos to an internal HD 4.
Run 4: No Audio or FW800 Hard disk (Repeat of Run 1)
Results
1. 4 Minutes 55 Seconds
2. 5 Minutes 30 Seconds (+12.2%)
3. 5 Minutes 38 Seconds (+14.6%)
4. 4 Minutes 56 Seconds (0.3%)
Application 2: Lightroom 2.6
Test: Export 1535 40D JPEG images to 1080p, 100%, sharpened JPEGs. Timing starts when you click "export" Finishes when lightroom says its done
Run 1: No Audio or FW800 Hard disk
Run 2: Audio + No FW800 Hard disk
Run 3: No Audio + FW800 Hard disk plugged in and copying 172Gb of videos to an internal HD 4.
Run 4: No Audio or FW800 Hard disk (Repeat of Run 1)
Results
1. 16 Minutes 36 Seconds
2. 20 Minutes 10 Seconds (+21.5%)
3. (Can't be bothered! Takes too long!)
4. (Can't be bothered! Takes too long!)
Application 3: Quicktime 7
Test: Using 1525 1080p JPEGs, time to encode from hitting "Save" from the export menu into a 1080p, 10Mbit H264 mov file. Timing stops when it finishes.
Run 1: No Audio or FW800 Hard disk
Run 2: Audio + No FW800 Hard disk
Run 3: No Audio + FW800 Hard disk plugged in and copying 172Gb of videos to an internal HD 4.
Run 4: No Audio or FW800 Hard disk (Repeat of Run 1)
Results
1. 7 Minutes 24 Seconds
2. 8 Minutes 33 Seconds (+11.9%)
3. 8 Minutes 39 Seconds (+16.9%)
4. 7 Minutes 22 Seconds (-0.5%)
Application 4: Cinebench in OS X
Test: Cinebench scores
Run 1: No Audio or FW800 Hard disk
Run 2: Audio + No FW800 Hard disk
Run 3: No Audio + FW800 Hard disk plugged in and copying 172Gb of videos to an internal HD 4.
Run 4: No Audio or FW800 Hard disk (Repeat of Run 1)
Results - 1 Thread
1. 3575
2. 2727 (-23.7%)
3. 2716 (-24.0%)
4. 3563 (-0.3%)
Results - 8 Threads
1. 14,468
2. 13,535 (-6.4%)
3. 13,826 (-4.4%)
4. 14,446 (-0.2%)
Results - Open GL
1. 6395
2. 5161 (-19.3%)
3. 5025 (-21.4%)
4. 6230 (-2.6%)
So as we can see, major, major issues...
Image 1:
Here I am copying 172Gb of video files to one of the internal HDs...
http://www.thunder-keep.co.uk/site/m...800hd_test.jpg
Image 2:
Here is the temperatures from tests 1&2.
http://www.thunder-keep.co.uk/site/m..._tests_1&2.jpg
Image 3:
Temperatures at idle 100% and 800% load, with iTunes playing at the end.
http://www.thunder-keep.co.uk/site/m...mperatures.jpg
>How often is the problem seen (out of 10 attempts of trying)?:
Every time, perfectly repeatable symptoms.
>how long after a reboot does it take to reproduce the problem using the processes above?
the problem should be visible instantly after running through one of the above processes.
>Is the problem specific to a certain time of day/month/year?
happens in any/every circumstance (all times of day/year).
>Are there any Applications running whilst the issue is produced?:
Symptoms occur in virgin new install and heavily loaded system, with minimal systems processes in idle or when running any other applications.
>What are the symptoms of the problem?
CPU temperature rise (under load into the 80C range or higher),
no fan speed increase,
power drain,
performance loss.
>Does a reboot of the Mac fix the problem?:
No. Nothing remedies or avoids the problem.
>Does Repair permissions fix the issue?
No.
>Does a PRAM fix the issue?
No.
>Does a Clean install fix the problem?:
No.
>Are there any ways of temporary fixing the issue (deleting files,not running certain apps etc)?
Deleting ... (see earlier in this thread (ie.
link here) system file prevents symptoms but causes other problems ...
Only band aide to day: run SMCfancontrol to being temperatures down.