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Backlight bleeding
- Thread starter i eversaw
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When Apple.com ships out a new iPad, does it also email you the serial number
in addition to the shipping tracking number?
Thanks!
in addition to the shipping tracking number?
Thanks!
DLXFQ
64GB AT&T Black unit
Extensive backlight bleeding in the lower left quadrant of the screen (when held in portrait mode.)
64GB AT&T Black unit
Extensive backlight bleeding in the lower left quadrant of the screen (when held in portrait mode.)
Just received my White 64GB wifi. DLXFQ. Back light bleeding in the lower left of the screen. I am keeping it though as I have been waiting for this for too long to go through getting another (first one I got refund due to DOA - did not boot - launch day in Australia and they had no other stock).
Many thanks to User512 for compiling this list, and a massive thanks to him for CONTINUING to put in the time to update as reports come in. Your efforts, User512, do not go unnoticed!
It seems that DLXFK units have the greatest percentage of good screens, at least in this sampling. I guess I lucked out.
Again, your efforts are much appreciated, 512!
Hm, the amount of "replace at all costs" people in here is pretty great.
How many of you have noticed the bleed during normal use if you should be COMPLETELY honest?
I am not defending Apple, but just maybe implying that the problem might not be quite as big as it is made out to in this thread. I think some kind of group mentality arises in these threads that might cause the complaints to go a bit "over the top".
Personally, I have a "medium" bleeder I think. It's not the worst I've seen posted, but certainly not the best, pretty normal I guess. It does annoy me because I have read about the issue online, but I am VERY sure that it would never have bothered me if I had not.
A couple of observations:
1. You shouldn't look at your iPad screen in a totally dark room, it's not good for your eyes
2. The lower the light on the iPad, the longer the battery lasts, so that's a bonus
3. How bad would you feel the issue was if you could only turn the brightness up to 50 % ? The iPad actually allows the brightness being turned up VERY high which makes this issue worse
4. AGAIN: would you EVER have noticed it, or at least have been bothered with it, had you NOT read about it online?
5. If it IS noticeable in normal usage then fair enough, it's a problem
How many of you have noticed the bleed during normal use if you should be COMPLETELY honest?
I am not defending Apple, but just maybe implying that the problem might not be quite as big as it is made out to in this thread. I think some kind of group mentality arises in these threads that might cause the complaints to go a bit "over the top".
Personally, I have a "medium" bleeder I think. It's not the worst I've seen posted, but certainly not the best, pretty normal I guess. It does annoy me because I have read about the issue online, but I am VERY sure that it would never have bothered me if I had not.
A couple of observations:
1. You shouldn't look at your iPad screen in a totally dark room, it's not good for your eyes
2. The lower the light on the iPad, the longer the battery lasts, so that's a bonus
3. How bad would you feel the issue was if you could only turn the brightness up to 50 % ? The iPad actually allows the brightness being turned up VERY high which makes this issue worse
4. AGAIN: would you EVER have noticed it, or at least have been bothered with it, had you NOT read about it online?
5. If it IS noticeable in normal usage then fair enough, it's a problem
Hm, the amount of "replace at all costs" people in here is pretty great.
How many of you have noticed the bleed during normal use if you should be COMPLETELY honest?
I am not defending Apple, but just maybe implying that the problem might not be quite as big as it is made out to in this thread. I think some kind of group mentality arises in these threads that might cause the complaints to go a bit "over the top".
Personally, I have a "medium" bleeder I think. It's not the worst I've seen posted, but certainly not the best, pretty normal I guess. It does annoy me because I have read about the issue online, but I am VERY sure that it would never have bothered me if I had not.
A couple of observations:
1. You shouldn't look at your iPad screen in a totally dark room, it's not good for your eyes
2. The lower the light on the iPad, the longer the battery lasts, so that's a bonus
3. How bad would you feel the issue was if you could only turn the brightness up to 50 % ? The iPad actually allows the brightness being turned up VERY high which makes this issue worse
4. AGAIN: would you EVER have noticed it, or at least have been bothered with it, had you NOT read about it online?
5. If it IS noticeable in normal usage then fair enough, it's a problem
As for me, the bleed in my ORIGINAL unit was noticeable even in normal lighting situations at only 50 percent brightness. I consider that significant. I have posted here many times that I purchased several relatively inexpensive Sony Digital Picture Frames last year and returned two for noticeable light bleed. If I'm not willing to accept that flaw in a relatively inexpensive item, why would I accept it in an iPad that cost me almost 1000 bucks?
Hm, the amount of "replace at all costs" people in here is pretty great.
How many of you have noticed the bleed during normal use if you should be COMPLETELY honest?
I am not defending Apple, but just maybe implying that the problem might not be quite as big as it is made out to in this thread. I think some kind of group mentality arises in these threads that might cause the complaints to go a bit "over the top".
Personally, I have a "medium" bleeder I think. It's not the worst I've seen posted, but certainly not the best, pretty normal I guess. It does annoy me because I have read about the issue online, but I am VERY sure that it would never have bothered me if I had not.
A couple of observations:
1. You shouldn't look at your iPad screen in a totally dark room, it's not good for your eyes
2. The lower the light on the iPad, the longer the battery lasts, so that's a bonus
3. How bad would you feel the issue was if you could only turn the brightness up to 50 % ? The iPad actually allows the brightness being turned up VERY high which makes this issue worse
4. AGAIN: would you EVER have noticed it, or at least have been bothered with it, had you NOT read about it online?
5. If it IS noticeable in normal usage then fair enough, it's a problem
The very first time I heard about this "backlight bleeding issue" was from a retail Apple Store employee. She was able to "exchange" it several times before she found one without any issues. (but that's a perk of for Apple Store employees only... the rest of us are only allowed one exchange only)
I truly believe that the "one exchange only" is, possibly, the "official" policy, but they are given instructions that if somebody challenges it, they are to comply with the customer's wishes.
The reason I say this is that when I brought it in my original iPad 2 just a few hours after I bought it, the very nice Genius informed me of this policy. I challenged it. He excused himself and came back a couple of minutes later telling me that I was absolutely right, and that they would replace until I got a satisfactory unit.
He was awesome...In fact, after finding a good unit...great screen...no discernible bleed; even, vibrant colors; etc., he told me that if I encountered any problems with this unit, to just bring it back.
Just my humble opinion based on experience.
The reason I say this is that when I brought it in my original iPad 2 just a few hours after I bought it, the very nice Genius informed me of this policy. I challenged it. He excused himself and came back a couple of minutes later telling me that I was absolutely right, and that they would replace until I got a satisfactory unit.
He was awesome...In fact, after finding a good unit...great screen...no discernible bleed; even, vibrant colors; etc., he told me that if I encountered any problems with this unit, to just bring it back.
Just my humble opinion based on experience.
Backlight issue will be present in some iPad 2's right now unless you call up AppleCare and tell them you don't want to go to a store to have it checked out because it's either there or not plain and simple. Tell them you want an advanced exchange. They Send you a replacement but you have to have a credit card to have $499 put on hold until the defective device is returned. This is what I had to do. I am on my 4th iPad and every one of them had the bleeding light issue, even the brand new one they sent from China. The last time I called intold them I wanted a refurb because any problems with the iPad will be fixed before they use it as a refurb. I was hoping that if there was a light issue on the unit that they noticed it and addressed it. Finally my attempt worked and I have no noticeable bleeding. There is one spot that I have to look real hard to see it but I won't be staring at a blank black screen anytime soon on my iPad. I bought it to use it and not to look for these stupid bleeding light issues. If you don't mind getting a refurb then this is the best option at this time. That is unless you want to wait months and maybe hope Apple sets up a recall.
I'm kind of on the fence about what to do. I've gone through a few units now with _bad_ backlight bleed and got one now that has some but considerably less than the others. Two somewhat faint areas along the left side, and then a brighter area on the bottom left corner, plus just some mild border bleed and a somewhat brighter region in the corner between one of the faint areas and the brighter area. It is significantly fainter than the bleed on the other screens I had used. This one also has a small blemish on the black plastic(?) border surrounding the glass; maybe a dent of sorts upwards.
I'm considering returning it to try again, but it seems that it's really a crap shoot and on top of bleed people talk about color shift, dimness, yellow spots, and dead pixels. Aside from the backlight bleed, it's beautiful looking. The color temperature is maybe a bit warmer than a cool-toned screen, as some have noted in other threads, but I wouldn't say yellow like some of the screens I've seen (including a "brown box" ipad that appeared to have low bleed). At least to my eyes, it just looks neutral and fairly accurate. This screen is also brighter than the bluer toned screen, which surprised me given that the warmer screens I'd seen in the past were dimmer. I'm not sure which screen this one is, but it kind of reminds me of the look of an apple cinema display.
Overall, not sure about returning it. I'd love to have one that doesn't have any bleed at all like some of the pictures I've seen here, but on the other hand I've seen people with "no bleed" screens that have other problems that may be even more annoying. Kind of in a quandary.
I'm considering returning it to try again, but it seems that it's really a crap shoot and on top of bleed people talk about color shift, dimness, yellow spots, and dead pixels. Aside from the backlight bleed, it's beautiful looking. The color temperature is maybe a bit warmer than a cool-toned screen, as some have noted in other threads, but I wouldn't say yellow like some of the screens I've seen (including a "brown box" ipad that appeared to have low bleed). At least to my eyes, it just looks neutral and fairly accurate. This screen is also brighter than the bluer toned screen, which surprised me given that the warmer screens I'd seen in the past were dimmer. I'm not sure which screen this one is, but it kind of reminds me of the look of an apple cinema display.
Overall, not sure about returning it. I'd love to have one that doesn't have any bleed at all like some of the pictures I've seen here, but on the other hand I've seen people with "no bleed" screens that have other problems that may be even more annoying. Kind of in a quandary.
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You're right you shouldn't have to but the issue is there. You have only a few options. 1) Call AppleCare and do what I did and ask for an advanced exchange and a refurb(that way any issues with the refurb that they're sending you is fixed). I was on my 3rd iPad before I thought of this and it worked, I got one with no issues unless I stare at a certain part of my iPad while looking at a blank screen which I don't plan on doing anymore. 2) keep the one you have and deal with it 3) return the damn thing if it's bothering you that much. I didn't buy the 64gb because I don't have the need for it but spending $1k on anythingnis a lot.
I do agree these issues probably wouldn't have came up if it was blown out of proportion on these threads.
I received my iPad around the beginning of this month, third character in the serial number is a 6. I tried to ignore the obvious backlight bleeding as my original iPad had a little but it's annoying me every time I use it. I set up the online mail in service in hopes to get a better made model.
![4cf7db10-ef89-4dc3.jpg]()
Thanks for the info, I'm thinking of doing that. At first I thought my screen was good, but its either gotten worse (if possible) or I didn't really pay attention to it. Having started reading at night I've noticed yellow tint and backlight bleeding. I'm not sure about going to my local apple store and returning it since the head genius doesn't like me (have returned 4 iMacs for backlight bleeding and 1 display for dead pixel, not my fault!) so not sure if they'll exchange it and help me get a good one.
I'm thinking of calling Apple and complaining. If I do the advanced exchange do I need to have apple care?
LOL. I have been waiting with mine since mark this issue to be fixed. I notice my light bleed initially when I connected to iTunes for activation.
Apple's QC sucks.
Don't take any nonsense from that Genius. Call Apple FIRST and set up a trouble ticket. They can make the Genius appointment but have them document that you have been hassled by this Genius previously. I had problems with a Genius at Apple Store at The Grove in Los Angeles. Complained about him to Apple and in the same call, made an appointment at another store. I was treated very well at the new store, and I think it had something to do with the notes in my record. I could be wrong, but best of luck.
Fortunately, for my 1K, I scored a perfect unit on the second try...in fact, I went right back the same day as the purchase of the original...but it still bothers me that people are feeling that they have to "settle." The bleed on some of the units posted in this forum is just appalling.