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Backlight bleeding

After searching for an iPad 2 at a local B&M store for about 10 & 1/2 weeks while spending lots of unnecessary time & gas money (I've done the Apple store early morning queuing ups, drive to stores about 1 & 1/2 hrs from my home, etc.) without success, I finally managed to get one at my local BestBuy store late morning today. :) Unfortunately, I've already returned it to BestBuy a few hours ago. :( I don't have to further elaborate as I'm sure you guys can guess the reason. :p

Interestingly enough, I had intended to seek an exchange from my local BestBuy store, but their Geek Squad guy insists that the light bleeding on my iPad 2 is characteristic of all the iPad 2 units & he went on to say that I'll definitely be getting the same light bleed if I do an exchange & get another one. :eek: Funny thing is that when I asked if I can return for a full refund then, he paused for a second & said "yeah". So I ended up returning my iPad 2. The reason I find it funny is that they didn't allow me to exchange but allowed me to return. I was thinking that I could have just gone on & bought another one after they finished processing my return, but I didn't do so as I don't want to embarrass him.

One thing I find very odd is that my serial number was a DLXF8. :confused: I wonder how Apple come up with their serial numbers. Do they actually shipped out all the iPad 2 units immediately after completing the assembling/manufacturing or do they hold some for a while? :confused: I mean I bought that iPad 2 NEW today (not an open box item), so shouldn't the 5th letter of serial number be around P (Week 20) or something close to that & not 8 (Week 08)? :confused: Maybe someone can enlighten me. :eek:
 
Best Buy has started to ask for ID when you make returns. I think they are tracking the returns. So if you do it too often they may blacklist you :p As for your question on the manufacturing week, maybe the iPad too the boat route to get here, lol.
 
SPEEDwithJJ said:
After searching for an iPad 2 at a local B&M store for about 10 & 1/2 weeks while spending lots of unnecessary time & gas money (I've done the Apple store early morning queuing ups, drive to stores about 1 & 1/2 hrs from my home, etc.) without success, I finally managed to get one at my local BestBuy store late morning today. :) Unfortunately, I've already returned it to BestBuy a few hours ago. :( I don't have to further elaborate as I'm sure you guys can tell why. :p

Interestingly enough, I had intended to seek an exchange from my local BestBuy store, but their Geek Squad guy insists that the light bleeding on my iPad 2 is characteristic of all the iPad 2 units & he went on to say that I'll definitely be getting the same light bleed if I do an exchange & get another one. :eek: Funny thing is that when I asked if I can return for a full refund then, he paused for a second & said "yeah". So I ended up returning my iPad 2. The reason I find it funny is that they don't allow me to exchange but allow me to return. I was thinking that I could have just gone on & bought another one after they finished processing my return, but I didn't do so as I don't want to embarrass him.

One thing I find very odd is that my serial number was a DLXF8. :confused: I wonder how Apple come up with their serial numbers. Do they actually shipped out all the iPad 2 units immediately after completing the assembling/manufacturing or do they hold some for a while? :confused: I mean I bought that iPad 2 NEW today (not an open box item), so shouldn't the 5th letter of serial number be around P (Week 20) or something close to that & not 8 (Week 08)? :confused: Maybe someone can enlighten me. :eek:
Click to expand...

So sorry to hear this...I know how frustrating it is. I'm definitely no expert, but it does seem like a Week 8 production model. Maybe it was shipped over from China and got waylaid in some Best Buy warehouse someplace.

Good screens are out there. My replacement (from the Apple Store) was a DLXFK and at least from our unscientific survey on here, those seem to have the highest proportion of decent screens.

As for the Geek Squad, I wouldn't believe them if they said, "Good morning."

I'm wishing you good luck in finding a good unit. :)
 
blarivee said:
Best Buy has started to ask for ID when you make returns. I think they are tracking the returns. So if you do it too often they may blacklist you :p As for your question on the manufacturing week, maybe the iPad too the boat route to get here, lol.
Click to expand...

Yeah, the BestBuy employee who processed my returns took down my driver's license number to enter it into their system. I guess I'm already "doomed" & blacklisted by BestBuy! :(
 
Built said:
So sorry to hear this...I know how frustrating it is. I'm definitely no expert, but it does seem like a Week 8 production model. Maybe it was shipped over from China and got waylaid in some Best Buy warehouse someplace.

Good screens are out there. My replacement (from the Apple Store) was a DLXFK and at least from our unscientific survey on here, those seem to have the highest proportion of decent screens.

As for the Geek Squad, I wouldn't believe them if they said, "Good morning."

I'm wishing you good luck in finding a good unit. :)
Click to expand...

It is frustrating, there's no doubt about that. I bet you can imagine my excitement when I finally managed to find one after 10.5 weeks. ;)

Thanks for your well wishes & I appreciate that. :) I'm not sure what to do now. I might try to see if I can find one in another store or make the effort to drive to my nearest Apple store again hoping that they have what I want in stock, or I might even wait 1-2 months before attempting to purchase an iPad 2. Hopefully, the 2nd time will be a lucky one. :)
 
SPEEDwithJJ said:
Yeah, the BestBuy employee who processed my returns took down my driver's license number to enter it into their system. I guess I'm already "doomed" & blacklisted by BestBuy! :(
Click to expand...

Yeah...this is definitely new. I have been a Reward Zone Premier Silver member (meaning I spend over 2500 bucks a year) since the program started a few years ago, and I have returned LOTS of things (I've bought LOTS of things LOL) and I"ve never...yet...had to give my driver's license. I am sure this is their new policy.

I understand some stores...like Target...have begun tracking people who return too frequently. Also, a couple of years ago, Amazon.com began banning people with a very high history of returns.

Thanks for the info.
 
SPEEDwithJJ said:
After searching for an iPad 2 at a local B&M store for about 10 & 1/2 weeks while spending lots of unnecessary time & gas money (I've done the Apple store early morning queuing ups, drive to stores about 1 & 1/2 hrs from my home, :eek:
Click to expand...

why would you drive around for 10 1/2 weeks looking for an iPad when you could have just ordered one from Apple?
 
Blorzoga said:
why would you drive around for 10 1/2 weeks looking for an iPad when you could have just ordered one from Apple?
Click to expand...

Faster and more convenient when doing an exchange, if needed? :confused: I bought mine today & returned it on the same day. I had that iPad 2 for about 4.5 hours. :eek: Surely, you can't accomplish that with any online orders, can you? :p
 
First I would just like to say Hello 2 every1 :)

To the people who got no issue. You're very lucky
I'm on my 7th iPad by now and still having some bleeding issue.
Two of the iPad was so bad, I didn't even have a chance to sync with iTunes to activate it.
As for the serial#
DN6FN 4.3.3 64GB 3G NIB 5/21 From Apple Store
DLXFD 4.3.3 64GB 3G NIB 5/24 From Best Buy
DLXFQ 64GB 3G NIB 5/29 From Best Buy
 
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Jay858 said:
First I would just like to say Hello 2 every1 :)

To the people who got no issue. You're very lucky
I'm on my 6 iPad by now and still having some bleeding issue.
Two of the iPad was so bad, I didn't even have a chance to sync with iTunes to activate it.
As for the serial# DLXFD 4.3.3 64gb 3G NIB 5/24
Click to expand...

Where did you buy your iPad 2 (the latest one with the serial number starting with DLXFD)? :confused:
 
so the one girl said i can only swap once

but i think she just meant that day


- when i said i'll just make another appointment - she said 'oh u can do that'

anyone have issues coming back into the store again?

it sounds like we should all wait

i dont see this getting better.

mines got worse. i wish i just kept my 6 instead of the x
 
IPAD 2 wifi 64gb model

Sn ~ DLXFK

15ounwz.jpg
2e5s175.jpg
 
Yumunum said:
Replaced my iPad 2 at Best Buy today. Now I only have backlight bleeding coming out of 1 (maybe 2) areas. I'm not too happy about it. I paid good money for this over-priced tablet, and I want it flawless. I agree with an earlier poster, how can anyone stand for this? I'm not furious or anything, but I am a little disgruntled.

EDIT: Maybe someone's mentioned this already... But why don't we all just hang onto these iPads and wait a month or so till non-screwed up models are released, then go to Apple for a replacement? We'll clearly be within the 1 year warranty, and it'll take less trouble... I hope.

---
Sent from my second generation, tabular Apple product
Click to expand...

Wait a month or so? Why not two months or three? Bottom line is that no matter how long you wait, the LCD's are going to have this issue to an extent. Everyone likes to bash my posts, but that's ok. They can bash it while they exchange for the 6th time and still have one equal to or worse than the first. All these people sitting around in the dark on a black screen looking for light bleed is a bit humorous.

Either accept this, as it was with the iPad 1, or sell and buy something else. Pretty simple really. Maybe with the retina display, or whatever they put into the iPad 3, things will change, but I seriously doubt it.
 
I made one of the iPad light check tools. First off, I tried using manila folders. Although the thickness was good, the color was still too light and let a lot of light through it.

I then tried some military-green hanging folders. Much better results. So it will be best to use some dark-colored thick paper.
 
All backlit LCD screens will exhibit a certain amount of light bleed - from the very moderate to the extreme. The question is one of degree.
 
Hey everyone I posted a long way back (man has this thread blown up) about the terrible light leak on my 64gb wifi iPad 2. I wanted to chime in with comparisons of my original and replacement, the verdict is not good of course it still has light leak and I'm going to continue this game or swapping until I get a good one :eek:. It doesn't have the big blotches like the original it seems more uniform but due to that it seems like the screen is overall more bright/light looking (like massive light leak on a whole section).

C Week 10: X-TheMarkness-bad
P Week 20: X-TheMarkness-bad

Original from Best Buy is on the left (DLXFC) and the replacement brown box is on the right (DLXFP)

5642869033_9c934bb647.jpg
5737300552_bbd828db4b.jpg


5642870025_c6dff7fb0f.jpg
5736751043_6d44692637.jpg


5661631152_c4eb1150ee.jpg
5760626232_0985f6e05f.jpg
 
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Mine sort of looks like TheMarkness' first unit in the lower left corner (not sure if it is as bright though) but doesn't have the righthand bleed and the upper left bleed spot on mine is dimmer. Sigh...still trying to decide what to do today.
 
Just got my replacment unit shipped after being unable to put up with the backlight bleed!

The new serial number is very similar to my old one, which I found strange!

Am I likely to receive another unit with the same problem? Got the below details via inputting into http://www.chipmunk.nl/klantenservice/applemodel.html

Serial number: DQTF.........
Name: iPad 2
Group1: iPad
Group2: WiFi
Generation: 2
ModelCode:
Machine Model: iPad2,1
Model introduced: 2011
Production year: 2011
Production week: 11 (March)
Family name: Become a pro user to see this information. (sorry)
Screen size: 9 inch
Screen resolution: 1024x768 pixels
Colour: Black
Capacity: 16GB
Factory: DQ (China)
 
Last edited:
TheMarkness said:
Hey everyone I posted a long way back (man has this thread blown up) about the terrible light leak on my 64gb wifi iPad 2. I wanted to chime in with comparisons of my original and replacement, the verdict is not good of course it still has light leak and I'm going to continue this game or swapping until I get a good one :eek:. It doesn't have the big blotches like the original it seems more uniform but due to that it seems like the screen is overall more bright/light looking (like massive light leak on a whole section).

C Week 10: X-TheMarkness-bad
P Week 20: X-TheMarkness-bad

Original from Best Buy is on the left (DLXFC) and the replacement brown box is on the right (DLXFP)

ImageImage

ImageImage

ImageImage
Click to expand...

somewhat uneven... suggest return
 
sam1990 said:
Just got my replacment unit shipped after being unable to put up with the backlight bleed!

The new serial number is very similar to my old one, which I found strange!

Am I likely to receive another unit with the same problem? Got the below details via inputting into http://www.chipmunk.nl/klantenservice/applemodel.html

Serial number: DQTFDQFCDFHW
Name: iPad 2
Group1: iPad
Group2: WiFi
Generation: 2
ModelCode:
Machine Model: iPad2,1
Model introduced: 2011
Production year: 2011
Production week: 11 (March)
Family name: Become a pro user to see this information. (sorry)
Screen size: 9 inch
Screen resolution: 1024x768 pixels
Colour: Black
Capacity: 16GB
Factory: DQ (China)
Click to expand...


this is my info: (mine was 3rd replacement, brand new order on apple.com, NO LIGHT BLEED!!!)

Serial number: DN6FM*******
Name: iPad 2
Group1: iPad
Group2: WiFi
Generation: 2
ModelCode:
Machine Model: iPad2,1
Model introduced: 2011
Production year: 2011
Production week: 18 (May)
Family name: Become a pro user to see this information. (sorry)
Screen size: 9 inch
Screen resolution: 1024x768 pixels
Colour: Black
Capacity: 32GB
Factory: DN Please tell us where this machine is manufactured.
External link: Portatronix sells parts for this iPod
Uitbreidingen: Uitbreidingsmogelijkheden van dit apparaat

QUESTION: FACTORY = DN?????????????????? W-T-F?
 
Applecare is sending a replacement for mine. The rep on the phone, claimed he had not heard of this problem - I directed him to this thread and he read a few posts and added the info to my case #. Attached is my original.

photo.jpg
 
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